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subject:"Beziehungsmarketing"
~person:"Hermanns, Arnold"
~person:"Thaichon, Paramaporn"
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Search: subject_exact:"Information superhighway"
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Beziehungsmarketing
Internet
11
Relationship marketing
8
Customer satisfaction
7
Kundenzufriedenheit
7
Dienstleistungsqualität
6
Service quality
6
Digitale Dienste
5
Web-based service
5
Consumer behaviour
4
Deutschland
4
Germany
4
Konsumentenverhalten
4
E-commerce
3
Electronic Commerce
3
Mobile Marketing
3
Mobile marketing
3
Telecommunications industry
3
Telekommunikationssektor
3
Internet service provider
2
Internet service provider (ISP)
2
Lieferantenmanagement
2
Management
2
Marketing management
2
Marketingmanagement
2
Supplier relationship management
2
Theorie
2
Theory
2
Value
2
Advertising
1
Attitudinal loyalty
1
Attiudinal loyalty
1
Behavioural intentions
1
Behavioural loyalty
1
Brand management
1
Commitment
1
Customer commitment
1
Customer retention
1
Data protection
1
Datenschutz
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Language
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English
5
German
3
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Hermanns, Arnold
Thaichon, Paramaporn
Wirtz, Bernd W.
5
Bauer, Hans H.
4
Hudetz, Kai
4
Lihotzky, Nikolai
4
Quach, Sara
4
Weiber, Rolf
4
Duscha, Andreas
3
Jebarajakirthy, Charles
3
Konuş, Umut
3
Muther, Andreas
3
Wilke, Kai
3
Zaugg, Alexandra Daniela
3
Ahuja, Vandana
2
Bartl, Michael
2
Bennemann, Stefan
2
Berhanu, Samuel
2
Cho, Yun Kyung
2
Eck, Klaus
2
Ellonen, Hanna-Kaisa
2
Fassott, Georg
2
Ferfer, Ute
2
Fisbeck, Hagen
2
Floh, Arne
2
Gierl, Heribert
2
Giovanis, Apostolos N.
2
Grether, Mark
2
Hammer, Claudia
2
Kambil, Ajit
2
Kortus-Schultes, Doris
2
Koufaris, Marios
2
LaBarbera, Priscilla Ann
2
Leach, Mark
2
Leimeister, Jan Marco
2
Li, Li
2
Lobo, Antonio
2
Michelis, Daniel
2
Mühlbacher, Axel
2
Neslin, Scott A.
2
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Journal of retailing and consumer services
2
Asia Pacific journal of marketing and logistics
1
Das Wirtschaftsstudium : wisu ; Zeitschrift für Ausbildung, Prüfung, Berufseinstieg und Fortbildung
1
International journal of quality and service sciences
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
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ECONIS (ZBW)
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Evaluating specific service quality aspects which impact on customers' behavioural loyalty in high-tech internet services
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
1
,
pp. 141-159
Persistent link: https://www.econbiz.de/10011529483
Saved in:
2
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
3
The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 295-313
Persistent link: https://www.econbiz.de/10011515067
Saved in:
4
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
5
Achieving customer loyalty through service excellence in internet industry
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 274-289
Persistent link: https://www.econbiz.de/10010469099
Saved in:
6
Internet-Kundenforen
Hermanns, Arnold
;
Dolski, Joerg
- In:
Das Wirtschaftsstudium : wisu ; Zeitschrift für …
33
(
2004
)
10
,
pp. 1214-1222
Persistent link: https://www.econbiz.de/10002349628
Saved in:
7
Management-Handbuch Electronic Commerce : Grundlagen, Strategien, Praxisbeispiele
Hermanns, Arnold
(
ed.
);
Sauter, Michael
(
contributor
)
-
2001
-
2., völlig überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10001550533
Saved in:
8
Management-Handbuch Electronic Commerce : Grundlagen, Strategien, Praxisbeispiele
Hermanns, Arnold
(
ed.
)
-
1999
Persistent link: https://www.econbiz.de/10000683041
Saved in:
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