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subject:"Causality analysis"
~isPartOf:"Quality management journal : QMJ"
~subject:"Kundenzufriedenheit"
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Causality analysis
Kundenzufriedenheit
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Structural equation model
10
Strukturgleichungsmodell
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structural equation modeling
8
Quality management
7
Qualitätsmanagement
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partial least squares
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ElMelegy, Ahmed R.
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George, Benjamin
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Quality management journal : QMJ
International journal of hospitality management
13
International journal of productivity and quality management : IJPQM
13
International journal of services and operations management
13
The service industries journal
10
Total quality management & business excellence
10
International journal of production research
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Tourism management : research, policies, practice
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Asia Pacific journal of marketing and logistics
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Journal of strategic marketing
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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European journal of marketing : EJM
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Global business review
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Journal of business research : JBR
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Journal of retailing and consumer services
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The journal of services marketing
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International journal of services, economics and management
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Die Betriebswirtschaft : DBW
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Discussion paper / Humboldt-Universität zu Berlin, Sonderforschungsbereich 373 Quantifikation und Simulation Ökonomischer Prozesse
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International journal of Indian culture and business management
4
International journal of business excellence : IJBEX
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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Supply chain management : an international journal
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Cogent business & management
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Discussion paper series / IZA
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European business review
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Global business & economics review
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Human systems management : HSM
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International journal of business information systems : IJBIS
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International journal of electronic marketing and retailing : IJEMR
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International journal of integrated supply management : IJISM
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International journal of logistics : research and applications
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International journal of procurement management
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International journal of project management : the journal of The International Project Management Association
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ECONIS (ZBW)
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1
Determinants of customer satisfaction in a B2B IT context : a structural equation modeling approach
Sureshchandar, G. S.
- In:
Quality management journal : QMJ
30
(
2023
)
2
,
pp. 135-149
Persistent link: https://www.econbiz.de/10014291640
Saved in:
2
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
3
Antecedents of hypermarket service quality in the United Arab Emirates
ElMelegy, Ahmed R.
;
Ponnaiyan, Subramaniam
;
AlNajem, …
- In:
Quality management journal : QMJ
24
(
2017
)
4
,
pp. 35-48
Persistent link: https://www.econbiz.de/10011764235
Saved in:
4
The moderating effect of gender in urgent care service satisfaction
Qin, Hong
;
Boonme, Kittipong
;
George, Benjamin
; …
- In:
Quality management journal : QMJ
24
(
2017
)
3
,
pp. 20-30
Persistent link: https://www.econbiz.de/10011721847
Saved in:
5
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
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