//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Confidence"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"Beziehungsmarketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Electronic commerce"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Confidence
Beziehungsmarketing
E-commerce
51
Electronic Commerce
51
Relationship marketing
38
Customer satisfaction
16
Kundenzufriedenheit
16
Consumer behaviour
14
Konsumentenverhalten
14
Online retailing
13
Online-Handel
13
Dienstleistungsqualität
9
Internet marketing
9
Online-Marketing
9
Service quality
9
Customer service
5
Kundenservice
5
Vertrauen
5
e-CRM
5
Internet
4
KMU
4
Marketing management
4
Marketingmanagement
4
Mobile communications
4
Mobilkommunikation
4
SME
4
Website
4
customer satisfaction
4
Bibliometrics
3
Bibliometrie
3
Einzelhandel
3
Information technology
3
Informationstechnik
3
Retail trade
3
Taiwan
3
customer loyalty
3
customer relationship management
3
Bank
2
China
2
Data Mining
2
more ...
less ...
Online availability
All
Undetermined
7
Type of publication
All
Article
38
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
39
Aufsatz in Zeitschrift
39
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Sammelwerk
1
Language
All
English
39
Author
All
Al-nassar, Bilal Ali Yaseen
2
Abu-Shanab, Emad
1
Adebanjo, Dotun
1
Ahmed, Waqar
1
Algharabat, Raed S.
1
Anagreh, Layla
1
Arsalan Najmi
1
Atchariyachanvanich, Kanokwan
1
Aziz, R. Abd El
1
Babgohari, Ali Zamani
1
Batenburg, Ronald
1
Boas, Vânia Vilas
1
Bodendorf, Freimut
1
Chen, Tser-yieth
1
Chowdhury, Sanjit Roy
1
Ellioon, A.
1
Esmaili, Ebrahim
1
Essawi, N. El
1
Fathian, Mohammad
1
Ford, John B.
1
Galbreath, Jeremy
1
Garcia-Diaz, Alberto
1
Guimaraes, Tor
1
Hamedi, Mahdie
1
Hawamdeh, Suliman
1
Heiens, Richard A.
1
Hemmati, Amin
1
Hoffman, K. Douglas
1
Hou, Jia-jeng
1
Ilioudi, Stamatia
1
Joia, Luiz Antonio
1
Joukar, A.
1
Kanagaraj, D. Jayaprakash
1
Keramati, Abbas
1
Kevork, Eleni K.
1
Khare, Arpita
1
Khoshfetrat, Atefeh
1
Kim, Yong-mi
1
Kumar, Satinder
1
Kumari, Parveen
1
more ...
less ...
Published in...
All
International journal of electronic customer relationship management : IJECRM
Journal of retailing and consumer services
57
Journal of business research : JBR
35
Electronic commerce research
30
International journal of business information systems : IJBIS
29
Journal of internet commerce
24
International journal of electronic marketing and retailing : IJEMR
23
Industrial marketing management : the international journal for industrial and high-tech firms
22
International journal of e-business research : an official publication of the Information Resources Management Association
22
International journal of internet marketing and advertising : IJIMA
22
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
19
Information systems and e-business management : ISeB
17
Electronic commerce research and applications
16
Journal of electronic commerce research : JECR
16
Journal of organizational computing and electronic commerce
15
The journal of business & industrial marketing
14
Asia Pacific journal of marketing and logistics
13
Electronic markets : the international journal on networked business
13
International journal of electronic commerce : IJEC
13
International journal of networking and virtual organisations : IJNVO
13
SpringerLink / Bücher
13
Journal of management information systems : JMIS
12
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
12
Technological forecasting & social change : an international journal
12
Information systems research : ISR
11
International journal of retail & distribution management
11
Journal of open innovation : technology, market, and complexity
11
Journal of retailing
11
The service industries journal
11
Electronic Services
10
International journal of electronic business
10
Journal of global information management : an official publication of the Information Resources Management Association
10
Cogent business & management
9
Electronic markets : EM ; the international journal of electronic commerce and business media
9
Journal of marketing
9
Arbeitsberichte der Hochschule für Wirtschaft FHNW
8
International journal of electronic business : IJEB
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Jahrbuch der Absatz- und Verbrauchsforschung
8
more ...
less ...
Source
All
ECONIS (ZBW)
39
Showing
1
-
10
of
39
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
2
Towards the analysis of e-CRM practices using an integrated fuzzy approach
Babgohari, Ali Zamani
;
Hamedi, Mahdie
;
Yazdi, …
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 272-293
Persistent link: https://www.econbiz.de/10014309481
Saved in:
3
The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
4
The role of technical and relational factors in trust and predisposition for online commerce : digital markets and consumer perspective
Boas, Vânia Vilas
;
Sousa, Bruno
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10012939798
Saved in:
5
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
6
Investigating factors in implementation of electronic customer relationship management and its consequences in private hospitals in Isfahan city
Seify, Mohsen
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 225-245
Persistent link: https://www.econbiz.de/10012509228
Saved in:
7
Clarifying the effect of customer knowledge management to improve business performance of banks : considering the role of electronic customer relationship management
Rastgar, Abbas Ali
;
Esmaili, Ebrahim
;
Naderi, Reihaneh
; …
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 108-123
Persistent link: https://www.econbiz.de/10012253367
Saved in:
8
Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi
;
Ahmed, Waqar
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
Saved in:
9
An empirical study of factors affecting customer loyalty in e-business : a predictive study in selected states of India
Mackasare, Swapnil
;
Chowdhury, Sanjit Roy
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 203-236
Persistent link: https://www.econbiz.de/10011966932
Saved in:
10
Special issue: innovative e-marketing products and management : customer behaviour and service
Tsekouropoulos, Georgios
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011687984
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->