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subject:"Consumer behaviour"
~language:"eng"
~person:"Rabbanee, Fazlul K."
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Search: subject_exact:"Kundenbindungsprogramm"
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Consumer behaviour
Beziehungsmarketing
4
Konsumentenverhalten
4
Kundenbindungsprogramm
4
Loyalty program
4
Relationship marketing
4
Status demotion
3
Customer satisfaction
2
Kundenzufriedenheit
2
Psychological ownership
2
Avoidance intentions
1
China
1
Customer entitlement
1
Customer retention
1
Frustration
1
Gender
1
Geschlecht
1
Hierarchical loyalty programme
1
Hierarchical loyalty programs
1
Kundenbindung
1
Likelihood of patronage reduction
1
Locus of causality
1
Loyalty programs
1
Perceived inequity
1
Personality psychology
1
Persönlichkeitspsychologie
1
Psychological disengagement
1
Relationship age
1
Relationship fading
1
Revenge intentions
1
Social discomfort
1
Social status
1
Sozialer Status
1
Switching intentions
1
customer demotion
1
customer loyalty
1
hierarchical loyalty program
1
payment source
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English
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Rabbanee, Fazlul K.
Tanford, Sarah
8
Bijmolt, Tammo H. A.
7
Mattila, Anna S.
6
Verhoef, Peter C.
6
Meyer-Waarden, Lars
5
Baloglu, Seyhmus
4
Dorotic, Matilda
4
Ha, Young
4
Ieva, Marco
4
Im, Hyunjoo
4
Ramaseshan, B.
4
Viswanathan, Vijay
4
Ansari, Asim
3
Aum, Sangmin
3
Banik, Shanta
3
Beshears, John
3
Bhardwaj, Renu
3
Huchzermeier, Arnd
3
Hwang, Yoo Hee
3
Jung, Kwon
3
Kim, Dohyung
3
Krafft, Manfred
3
Lee, Leonard
3
Lee, Soohyung
3
Lillard, Dean R.
3
Liu, Jia
3
Lu, Xianghua
3
Milkman, Katherine L.
3
Mimouni Chaabane, Aïda
3
Moon, Heyjin
3
Pennings, Joost M. E.
3
Pez, Virginie
3
Raab, Carola
3
Rossi, Federico
3
Sesé, F. Javier
3
Sfekas, Andrew
3
Sheehan, Daniel
3
Soni, Pavleen
3
Sun, Yacheng
3
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European journal of marketing
1
Journal of business research : JBR
1
The journal of services marketing
1
The service industries journal
1
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ECONIS (ZBW)
4
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1
Does status demotion in hierarchical loyalty programs foster relationship fading?
Banik, Shanta
;
Rabbanee, Fazlul K.
- In:
The journal of services marketing
37
(
2023
)
8
,
pp. 1087-1102
Persistent link: https://www.econbiz.de/10014333597
Saved in:
2
Status demotion in hierarchical loyalty programs and customers' revenge and avoidance intentions
Banik, Shanta
;
Gao, Yongqiang
;
Rabbanee, Fazlul K.
- In:
European journal of marketing
56
(
2022
)
1
,
pp. 1-30
Persistent link: https://www.econbiz.de/10012798621
Saved in:
3
Status demotion in hierarchical loyalty programs and its effects on switching : identifying mediators an moderators in the Chinese context
Banik, Shanta
;
Gao, Yongqiang
;
Rabbanee, Fazlul K.
- In:
Journal of business research : JBR
96
(
2019
),
pp. 125-134
Persistent link: https://www.econbiz.de/10011980730
Saved in:
4
Status demotion in hierarchical loyalty programs : effects of payment source
Ramaseshan, B.
;
Stein, Alisha
;
Rabbanee, Fazlul K.
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011579171
Saved in:
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