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subject:"Customer service"
~subject:"Selling"
~type_genre:"Book section"
~type_genre:"Textbook"
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Customer service
Selling
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143
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143
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Johnston, Mark W.
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Marshall, Greg W.
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Manning, Gerald L.
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Reece, Barry L.
3
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expert-Verlag GmbH Fachverlag für Wirtschaft und Technik
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Bringing technology to market: trends, cases, solutions
4
The Oxford handbook of strategic sales and sales management
4
Sales management : a multinational perspective
3
Die Praxis des Verkaufs : Vertriebssteuerung, Pre-Sales, Sales, Key-Account-Management
2
Interaktionen im Dienstleistungsbereich
2
International business development : a concise textbook focusing on international B-to-B contexts
2
Advanced e-business research : international trends & issues
1
An introduction to industrial service design
1
COVID-19 and the Evolving Business Environment in Asia : The Hidden Impact on the Economy, Business and Society
1
Commercial transactions in the virtual world : issues and opportunities
1
Conference Day 2010 : proceedings ; 5th May 2010 ; sessions: global logistics and operations, global business management, managing financial performance
1
Context and semantics for knowledge management : technologies for personal productivity
1
Grundwissen
1
HRD for developing states and companies : proceedings of the 2005 Brunei Darussalam AEMC convention
1
Handbook of business-to-business marketing
1
Handbook of marketing decision models
1
Innovatives Dienstleistungsmarketing in Theorie und Praxis
1
Kellogg on marketing
1
Marktpsychologie
1
McGraw-Hill/Irwin series in marketing
1
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
1
Solutions for business, culture and religion in Eastern Europe and beyond : the 2016 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC)
1
Strategic sales and strategic marketing
1
The SAGE handbook of international marketing
1
The SAGE handbook of marketing ethics
1
The Second International Conference on Mobile Business : m>Business 2003 ; [Die Konferenz "m>Business" fand vom 23. bis 24. Juni 2003 in Wien statt]
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Three essays on success factors of digital and non-digital services
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Transformation of personal selling during and after the COVID-19 pandemic
Soo Yeong Ewe
;
Ho, Helen Hui Ping
- In:
COVID-19 and the Evolving Business Environment in Asia …
,
(pp. 259-279)
.
2022
Persistent link: https://www.econbiz.de/10013284075
Saved in:
2
B-to-B sales approaches
Gomez Macfarland, Hector
- In:
International business development : a concise textbook …
,
(pp. 177-195)
.
2021
Persistent link: https://www.econbiz.de/10012606634
Saved in:
3
Digital communication in B-to-B sales
Hinderer, Henning
;
Pousa, Claudio
- In:
International business development : a concise textbook …
,
(pp. 197-222)
.
2021
Persistent link: https://www.econbiz.de/10012606635
Saved in:
4
The sales ethics subculture
Marshall, Greg W.
;
Ferrell, Odies C.
;
Bush, Victoria
; …
- In:
The SAGE handbook of marketing ethics
,
(pp. 457-473)
.
2021
Persistent link: https://www.econbiz.de/10012306638
Saved in:
5
The influence of customer characteristics on frontline employees’ customer need knowledge
Hüttel, Björn Armin
;
Schumann, Jan Hendrik
;
Büttgen, …
- In:
Three essays on success factors of digital and …
,
(pp. 116-155)
.
2017
Persistent link: https://www.econbiz.de/10011894444
Saved in:
6
Selling today : partnering to create value
Manning, Gerald L.
;
Ahearne, Michael
;
Reece, Barry L.
-
2018
-
Fourteenth edition
Persistent link: https://www.econbiz.de/10011569873
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7
Scientific selling : improving sales performance through applied psychology. Case study on a Romanian company
Talpoș, Mihai
;
Dan, Denis
- In:
Solutions for business, culture and religion in Eastern …
,
(pp. 73-87)
.
2018
Persistent link: https://www.econbiz.de/10011749925
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8
Das neue Management des persönlichen Verkaufs
Stahl, Heinz K.
;
Strauss, Krista
-
2018
Persistent link: https://www.econbiz.de/10011846318
Saved in:
9
Customer experience and service employee experience : two sides of the same coin
Vaajakallio, Kirsikka
;
Mattelmaki, Tuuli
;
Roto, Virpi
; …
- In:
An introduction to industrial service design
,
(pp. 17-24)
.
2017
Persistent link: https://www.econbiz.de/10011582196
Saved in:
10
Digital sales excellence : systematic implementation of new technologies in sales force management
Binckebanck, Lars
- In:
Advanced e-business research : international trends & issues
,
(pp. 187-197)
.
2017
Persistent link: https://www.econbiz.de/10011731778
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