//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Dienstleistung"
~person:"Al-Ababneh, Mukhles M."
~person:"Kristensson, Per"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Service innovation"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistung
Innovation
6
Services
6
Dienstleistungsinnovation
5
Dienstleistungssektor
5
Service industry
5
Service innovation
5
Innovation management
4
Innovationsmanagement
4
Betriebliche Wertschöpfung
3
Value creation
3
Bibliometrics
2
Bibliometrie
2
Customer integration
2
Dienstleistungsqualität
2
Kundenintegration
2
Literature review
2
Service quality
2
Beschwerdemanagement
1
Beziehungsmarketing
1
Business services
1
COVID-19
1
Complaint management
1
Coronavirus
1
Customer experience
1
Customer service
1
Design thinking
1
Dienstleistungsmanagement
1
Einzelhandel
1
Employee Empowerment
1
Enterprise architecture
1
Epidemic
1
Epidemie
1
Failure
1
Forschung
1
Hotel industry
1
Hotellerie
1
Hotels
1
Incremental
1
Kundenservice
1
more ...
less ...
Online availability
All
Undetermined
5
Free
1
Type of publication
All
Article
6
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
6
Aufsatz im Buch
1
Book section
1
Language
All
English
6
Author
All
Al-Ababneh, Mukhles M.
Kristensson, Per
Witell, Lars
9
Edvardsson, Bo
6
Gustafsson, Anders
6
Aas, Tor Helge
4
Chen, Ja-Shen
4
Kowalkowski, Christian
4
Patrício, Lia
4
Tronvoll, Bård
4
Hydle, Katja Maria
3
Kindström, Daniel
3
Koskull, Catharina von
3
Lervik-Olsen, Line
3
Pedersen, Per Egil
3
Rubalcaba-Bermejo, Luis
3
Skålén, Per
3
Snyder, Hannah
3
Trischler, Jakob
3
Valtakoski, Aku
3
Anderson, Laurel
2
Andreassen, Tor Wallin
2
Anke, Jürgen
2
Bettencourt, Lance A.
2
Bossink, Bart
2
Breunig, Karl Joachim
2
Brown, Stephen Walter
2
Carrubbo, Luca
2
Chen, Chun Liang
2
Chiu, Anthony
2
Chou, Cindy Yunhsin
2
Colurcio, Maria
2
Durst, Susanne
2
Fombelle, Paul
2
Gummerus, Johanna
2
Hidalgo Nuchera, Antonio
2
Hyytinen, Kirsi
2
Jaakkola, Elina
2
Johannessen, Jon-Arild
2
Järvi, Katriina
2
Kamariotou, Maria
2
more ...
less ...
Published in...
All
Journal of business research : JBR
2
Enlightening tourism : ET ; a pathmaking journal
1
Journal of retailing and consumer services
1
Journal of service management
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Achieving service recovery through service innovation : the critical role of employee empowerment
Al-Ababneh, Mukhles M.
;
Masadeh, Mousa A.
;
Al-Sabi, Samer M.
- In:
Enlightening tourism : ET ; a pathmaking journal
11
(
2021
)
1
,
pp. 40-88
Persistent link: https://www.econbiz.de/10012583799
Saved in:
2
Service innovativeness in retailing : increasing the relative attractiveness during the COVID-19 pandemic
Pilawa, Joanna
;
Witell, Lars
;
Valtakoski, Aku
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364443
Saved in:
3
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
4
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
5
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
6
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->