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subject:"Dienstleistung"
~person:"Gustafsson, Anders"
~person:"Witell, Lars"
~subject:"New service development"
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Dienstleistung
New service development
Service innovation
18
Innovation
16
Services
15
Dienstleistungsinnovation
14
Innovation management
12
Innovationsmanagement
12
Dienstleistungssektor
11
Service industry
11
Enterprise architecture
4
New product development
4
Produktentwicklung
4
Unternehmensarchitektur
4
Beziehungsmarketing
3
Business services
3
Customer integration
3
Kundenintegration
3
Relationship marketing
3
Unternehmensdienstleistung
3
Betriebliche Wertschöpfung
2
Bibliometrics
2
Bibliometrie
2
Customer service
2
Dienstleistungsqualität
2
Industrie
2
Kundenservice
2
Literature review
2
Manufacturing industries
2
Service quality
2
Value creation
2
service design
2
service innovation
2
Air passenger transport
1
Bricolage
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Bundling strategy
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Business model
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COVID-19
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English
15
Author
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Gustafsson, Anders
Witell, Lars
Edvardsson, Bo
8
Kristensson, Per
7
Kowalkowski, Christian
6
Patrício, Lia
5
Tronvoll, Bård
5
Aas, Tor Helge
4
Chen, Ja-Shen
4
Maglio, Paul P.
4
Snyder, Hannah
4
Anke, Jürgen
3
Beverungen, Daniel
3
Holmlid, Stefan
3
Hydle, Katja Maria
3
Kindström, Daniel
3
Koskull, Catharina von
3
Krcmar, Helmut
3
Lervik-Olsen, Line
3
Möslein, Kathrin
3
Pedersen, Per Egil
3
Rubalcaba-Bermejo, Luis
3
Sarbu, Miruna
3
Skålén, Per
3
Spohrer, James C.
3
Thomas, Oliver
3
Toivonen, Marja
3
Trischler, Jakob
3
Valtakoski, Aku
3
Agarwal, Renu
2
Al-Ababneh, Mukhles M.
2
Anderson, Laurel
2
Andreassen, Tor Wallin
2
Bettencourt, Lance A.
2
Bossink, Bart
2
Breunig, Karl Joachim
2
Brown, Stephen Walter
2
Calabretta, Giulia
2
Carrubbo, Luca
2
Chen, Chun Liang
2
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Journal of business research : JBR
5
The journal of services marketing
2
Debating innovation : perspectives and paradoxes of an idealized concept
1
Handbook of service science ; [Vol. 1]
1
Journal of retailing and consumer services
1
Journal of service research
1
Journal of service research : JSR
1
The Routledge handbook of service research insights and ideas
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
15
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15
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1
Against service innovation : why service innovation is not sustainable
Witell, Lars
;
Snyder, Hannah
;
Carlborg, Per
- In:
Debating innovation : perspectives and paradoxes of an …
,
(pp. 203-219)
.
2023
Persistent link: https://www.econbiz.de/10014228410
Saved in:
2
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
3
Service innovativeness in retailing : increasing the relative attractiveness during the COVID-19 pandemic
Pilawa, Joanna
;
Witell, Lars
;
Valtakoski, Aku
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364443
Saved in:
4
Upframing service design and innovation for research impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
5
Typologies and frameworks in service innovation
Kowalkowski, Christian
;
Witell, Lars
- In:
The Routledge handbook of service research insights and …
,
(pp. 109-130)
.
2020
Persistent link: https://www.econbiz.de/10012238613
Saved in:
6
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
7
A bricolage perspective on service innovation
Witell, Lars
;
Gebauer, Heiko
;
Jaakkola, Elina
;
Hammedi, Wafa
- In:
Journal of business research : JBR
79
(
2017
),
pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
Saved in:
8
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
9
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
10
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
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