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subject:"Dienstleistungsqualität"
~isPartOf:"Australasian marketing journal"
~isPartOf:"Journal of air transport management"
~isPartOf:"Journal of customer behaviour"
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Search: subject_exact:"Kundenwertanalyse"
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Dienstleistungsqualität
Customer value
17
Kundenwert
17
Beziehungsmarketing
10
Relationship marketing
10
Consumer behaviour
9
Konsumentenverhalten
9
Service quality
8
Customer satisfaction
5
Kundenzufriedenheit
5
Betriebliche Wertschöpfung
3
Value creation
3
Airline
2
B-to-B-Marketing
2
Business-to-business marketing
2
Fluggesellschaft
2
Großbritannien
2
Salespeople
2
Service-Dominant Logic
2
Service-dominant logic
2
Taiwan
2
United Kingdom
2
Verkaufspersonal
2
2007
1
Air transport
1
Airlines
1
Ancillary revenues
1
Art galleries
1
Art trade
1
Arts
1
Arzneimittel
1
Australia
1
Australian aboriginal art
1
Australien
1
Behavioral intention
1
Brand equity
1
Brand image
1
Brand loyalty
1
Brand management
1
Capital goods
1
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Article
8
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8
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8
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English
8
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Al Nasser, Amjad
1
Chen, Chun-der
1
Chou, Chien-Chang
1
Ding, Ji-Feng
1
Ervasti, Mari
1
Helkkula, Anu
1
Holttinen, Heli
1
Hussain, Rahim
1
Hussain, Yomna K.
1
Kelleher, Carol
1
Krisjanous, Jayne
1
Ku, Edward C. S.
1
Lin, Chien-Pang
1
Maude, Robyn
1
Rowley, Edward
1
Shyu, Wen-Hwa
1
Ting, Chung-Te
1
Tingg, Pi-Hui
1
Wittmer, Andreas
1
Wu, Su-Sin
1
Yeh, Chun-Tsen
1
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Australasian marketing journal
Journal of air transport management
Journal of customer behaviour
International journal of hospitality management
13
The service industries journal
12
Journal of retailing and consumer services
11
Journal of business research : JBR
8
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Journal of service research : JSR
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service management
5
The TQM journal : the international review of organizational improvement
5
The journal of services marketing
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of services and operations management
4
Journal of service theory and practice : JSTP
4
Service business
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of services, economics and management
3
Journal of strategic marketing
3
Management decision : MD
3
Cogent business & management
2
Faculty & research / Insead : working paper series
2
International journal of electronic customer relationship management : IJECRM
2
International journal of productivity and quality management : IJPQM
2
International journal of retail & distribution management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Journal of retailing
2
Journal of travel and tourism marketing
2
Marketing theory
2
The international journal of bank marketing : IJBM
2
Tourism management : research, policies, practice
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Academic journal of economic studies
1
Acta Universitatis Danubius / Oeconomica
1
Acta Wexionensia
1
American economic journal : a journal of the American Economic Association
1
Asia Pacific business review
1
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ECONIS (ZBW)
8
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date (oldest first)
1
Assessing customer value for express service providers : an empirical study from shippers' perspective in Taiwan
Ding, Ji-Feng
;
Shyu, Wen-Hwa
;
Yeh, Chun-Tsen
;
Tingg, Pi-Hui
- In:
Journal of air transport management
55
(
2016
),
pp. 203-212
Persistent link: https://www.econbiz.de/10011547854
Saved in:
2
Service quality and customer satisfaction of a UAE-based airline : an empirical investigation
Hussain, Rahim
;
Al Nasser, Amjad
;
Hussain, Yomna K.
- In:
Journal of air transport management
42
(
2015
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010481732
Saved in:
3
Customer value co-creation within partnership models of health care : an examination of the New Zealand Midwifery Partnership Model
Krisjanous, Jayne
;
Maude, Robyn
- In:
Australasian marketing journal
22
(
2014
)
3
,
pp. 230-237
Persistent link: https://www.econbiz.de/10010427959
Saved in:
4
Customer value of purchasable supplementary services : the case of a European full network carrier's economy class
Wittmer, Andreas
;
Rowley, Edward
- In:
Journal of air transport management
34
(
2014
),
pp. 17-23
Persistent link: https://www.econbiz.de/10010244621
Saved in:
5
Contextualizing value propositions : examining how consumers experience value propositions in their practices
Holttinen, Heli
- In:
Australasian marketing journal
22
(
2014
)
2
,
pp. 103-110
Persistent link: https://www.econbiz.de/10010400510
Saved in:
6
Understanding and predicting customer behaviour : framework of value dimensions in mobile services
Ervasti, Mari
- In:
Journal of customer behaviour
12
(
2013
)
2/3
,
pp. 135-158
Persistent link: https://www.econbiz.de/10010233764
Saved in:
7
Fitting facilities to self-service technology usage : evidence from kiosks in Taiwan airport
Ku, Edward C. S.
;
Chen, Chun-der
- In:
Journal of air transport management
32
(
2013
),
pp. 87-94
Persistent link: https://www.econbiz.de/10010127320
Saved in:
8
Circularity of customer service experience and customer perceived value
Helkkula, Anu
;
Kelleher, Carol
- In:
Journal of customer behaviour
9
(
2010
)
1
,
pp. 37-53
Persistent link: https://www.econbiz.de/10003965734
Saved in:
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