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subject:"EU-Staaten"
~isPartOf:"International journal of financial services management : IJFSM"
~subject:"Dienstleistungsqualität"
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EU-Staaten
Dienstleistungsqualität
Bankgeschäft
6
Banking services
6
Bank
4
Service quality
4
service quality
4
Customer satisfaction
3
Kundenzufriedenheit
3
Electronic Banking
2
Electronic banking
2
India
2
Indien
2
SERVQUAL
2
bank
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customer satisfaction
2
ATM
1
BKash
1
Bangladesch
1
Bangladesh
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Beziehungsmarketing
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Cointegration
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Consumer behaviour
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Data envelopment analysis
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Data-Envelopment-Analyse
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Distribution channel
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Emerging economies
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Financial inclusion
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Financial market
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Financial services
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Finanzdienstleistung
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Finanzielle Inklusion
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Finanzmarkt
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Kointegration
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Konsumentenverhalten
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Personal banking
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Privatkundengeschäft
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Ranking method
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1
Relationship marketing
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SERVPERF
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Ayyagari, Madhavi
1
Dabestani, Reza
1
Kamal, Raj
1
Khan, Abdul Gaffar
1
Kumar, Devendra
1
Lima, Reshma Pervin
1
Mahmud, Md. Shahed
1
Parahoo, Sanjai K.
1
Shirouyehzad, Hadi
1
Singh, Saurabh
1
Tavakoli, Mohammad Mehdi
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International journal of financial services management : IJFSM
The international journal of bank marketing : IJBM
13
International journal of bank marketing
6
International journal of services and operations management
6
Cogent business & management
5
The TQM journal : the international review of organizational improvement
5
International journal of productivity and quality management : IJPQM
4
Journal of Islamic marketing
4
Journal of business economics and management
4
Monatsbericht
4
Praj̄nȧn : journal of social and management sciences
4
SpringerLink / Bücher
4
BIS quarterly review : international banking and financial market developments
3
Discussion paper / Centre for Economic Policy Research
3
Discussion papers / University of Leicester, Department of Economics
3
ECB Working Paper
3
European research studies
3
Financial innovation in retail and corporate banking
3
International banking and finance law series
3
International journal of economics and finance
3
International journal of services and operations management : IJSOM
3
Journal of Islamic economics, banking and finance
3
Journal of banking & finance
3
Journal of financial services marketing
3
Journal of financial services marketing : JFSM
3
Journal of financial stability
3
Routledge international studies in money and banking
3
Springer eBook Collection
3
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
3
Working paper series
3
Working paper series / European Central Bank
3
BVR-Bankenreihe
2
Bank of Finland research discussion papers
2
Bank of Italy Occasional Paper
2
Business ethics and leadership : BEL
2
CESifo Forum
2
Contemporary studies of risks in emerging technology
2
FRB International Finance Discussion Paper
2
Finance research letters
2
International journal of Islamic and Middle Eastern finance and management
2
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ECONIS (ZBW)
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Investigating the relationship between service quality and customer satisfaction of BKash in Bangladesh
Khan, Abdul Gaffar
;
Mahmud, Md. Shahed
;
Lima, Reshma Pervin
- In:
International journal of financial services management …
10
(
2020
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012284657
Saved in:
2
Personal touch or convenient tech? : an investigation of customer channel preferences in retail banking
Ayyagari, Madhavi
;
Parahoo, Sanjai K.
- In:
International journal of financial services management …
9
(
2018
)
2
,
pp. 103-118
Persistent link: https://www.econbiz.de/10011914143
Saved in:
3
Diagnostic analysis on service quality parameters : a comparison of select banks in Uttarakhand, India
Singh, Saurabh
;
Kamal, Raj
;
Kumar, Devendra
- In:
International journal of financial services management …
8
(
2015
)
2
,
pp. 163-178
Persistent link: https://www.econbiz.de/10011547601
Saved in:
4
Sensitivity analysis and ranking a private bank branches by data envelopment analysis based on service quality approach
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
; …
- In:
International journal of financial services management …
6
(
2013
)
2
,
pp. 105-117
Persistent link: https://www.econbiz.de/10010237332
Saved in:
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