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subject:"Emotion"
~isPartOf:"The journal of services marketing"
~subject:"Beziehungsmarketing"
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Search: subject_exact:"Interpersonale Beziehungen"
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Emotion
Beziehungsmarketing
Social relations
10
Soziale Beziehungen
10
Relationship marketing
7
Consumer behaviour
5
Konsumentenverhalten
5
Customer satisfaction
3
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3
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2
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Baillod, Chloé
1
Baron, Steve
1
Beetles, Andrea C.
1
Furrer, Olivier
1
Gummesson, Evert
1
Harris, Kim
1
Harris, Lloyd C.
1
Hur, Jungyun
1
Jang, Soocheong
1
Kerguignas, Jie
1
Landry, Mikèle
1
Meshram, Kanika
1
Mohsen, Marwa Gad
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Nicholls, Richard
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The journal of services marketing
Journal of business research : JBR
29
International journal of hospitality management
16
Journal of consumer research : JCR ; an interdisciplinary bimonthly
10
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
10
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
9
Industrial marketing management : the international journal for industrial and high-tech firms
9
Leadership as emotional labour : management and the "managed heart"
9
Technological forecasting & social change : an international journal
9
Journal of retailing and consumer services
8
Psychology & marketing
8
Tourism management : research, policies, practice
8
Academy of Management journal : AMJ
7
Journal of service management
7
The service industries journal
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
International journal of contemporary hospitality management
6
Journal of business and psychology
6
Journal of travel and tourism marketing
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Asia Pacific journal of marketing and logistics
5
Neue betriebswirtschaftliche Forschung : Nbf
5
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
5
Faculty & research / Insead : working paper series
4
Journal of business ethics : JOBE
4
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Journal of service research : JSR
4
Journal of service theory and practice : JSTP
4
Personnel psychology : a journal of applied research
4
Research companion to emotion in organizations
4
The journal of business & industrial marketing
4
Human relations : towards the integration of the social sciences
3
International journal of business communication : IJBC ; a publication of the Association of Business Communication
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Jena economic research papers
3
Journal of behavioral and experimental economics
3
Journal of behavioral decision making
3
Journal of business-to-business marketing
3
Journal of economic psychology : research in economic psychology and behavioral economics
3
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ECONIS (ZBW)
7
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1
The interplay between physical and social servicescape : investigating negative CCI
Furrer, Olivier
;
Landry, Mikèle
;
Baillod, Chloé
; …
- In:
The journal of services marketing
37
(
2023
)
6
,
pp. 732-745
Persistent link: https://www.econbiz.de/10014314405
Saved in:
2
From relationship marketing to total relationship marketing and beyond
Gummesson, Evert
- In:
The journal of services marketing
31
(
2017
)
1
,
pp. 16-19
Persistent link: https://www.econbiz.de/10011615616
Saved in:
3
Toward service recovery strategies : the role of consumer-organization relationship norms
Hur, Jungyun
;
Jang, Soocheong
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 724-735
Persistent link: https://www.econbiz.de/10011590917
Saved in:
4
Other customer age : exploring customer age-difference related CCI
Nicholls, Richard
;
Mohsen, Marwa Gad
- In:
The journal of services marketing
29
(
2015
)
4
,
pp. 255-267
Persistent link: https://www.econbiz.de/10011406401
Saved in:
5
Empowering senior citizens via third places : research driven model development of seniors' empowerment and social engagement in social places
Meshram, Kanika
;
O'Cass, Aron
- In:
The journal of services marketing
27
(
2013
)
2
,
pp. 141-154
Persistent link: https://www.econbiz.de/10009747184
Saved in:
6
The role of intimacy in service relationships: an exploration
Beetles, Andrea C.
;
Harris, Lloyd C.
- In:
The journal of services marketing
24
(
2010
)
5
,
pp. 347-358
Persistent link: https://www.econbiz.de/10008653370
Saved in:
7
Toward an understanding of consumer perspectives on experiences
Baron, Steve
;
Harris, Kim
- In:
The journal of services marketing
24
(
2010
)
7
,
pp. 518-531
Persistent link: https://www.econbiz.de/10008749968
Saved in:
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