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subject:"Health care system"
~isPartOf:"Quality management journal : QMJ"
~person:"Russell, Roberta S."
~subject:"Deutschland"
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Health care system
Deutschland
Dienstleistungsqualität
3
Gesundheitsversorgung
3
Gesundheitswesen
3
Health care
3
Hospital
3
Krankenhaus
3
Patienten
3
Patients
3
Quality management
3
Qualitätsmanagement
3
Service quality
3
Healthcare quality
2
Time
2
Zeit
2
medical clinics
2
ordinal logistic regression
2
patient experience
2
waiting time
2
Customer satisfaction
1
Factor analysis
1
Faktorenanalyse
1
Kundenzufriedenheit
1
Structural equation model
1
Strukturgleichungsmodell
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factor analysis
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healthcare service quality
1
patient satisfaction
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structural equation modeling
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Russell, Roberta S.
Johnson, Dana M.
3
Chakraborty, Subhajit
2
Ferrand, Yann B.
2
Fredendall, Lawrence D.
2
Kaynak, Hale
2
Nottingham, Quinton J.
2
Pirrallo, Ronald G.
2
Weathers, Danny
2
Bitner, Matthew
1
Bitner, Matthew D.
1
Cheah, Jun-Hwa
1
Choi, Yunsik
1
Delisle, Dennis R.
1
Freiberg, Valentina
1
Latham, John R.
1
Mannon, Melissa
1
Ojo, Adedapo Oluwaseyi
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Schulingkamp, Ronald C.
1
Siemens, Jennifer
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Siemens, Jennifer C.
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Tan, Christine Nya-Ling
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Thurasamy Ramayah
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Venkataraman, Sriram
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Quality management journal : QMJ
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
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ECONIS (ZBW)
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The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Saved in:
2
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
Saved in:
3
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
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