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subject:"Hong Kong"
~isPartOf:"International journal of hospitality management"
~subject:"Service quality"
~subject:"Unternehmenserfolg"
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Hong Kong
Service quality
Unternehmenserfolg
Taiwan
61
Hotel industry
45
Hotellerie
45
Dienstleistungsqualität
11
Gastronomie
9
International tourism
9
Internationaler Tourismus
9
Restaurant industry
9
Consumer behaviour
8
Environmental management
8
Konsumentenverhalten
8
Tourism employees
8
Tourismusberufe
8
Umweltmanagement
8
Customer satisfaction
6
Firm performance
6
Kundenzufriedenheit
6
Führungsstil
5
Leadership style
5
Arbeitsverhalten
4
Beziehungsmarketing
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Data envelopment analysis
4
Data-Envelopment-Analyse
4
Employee retention
4
Führungskräfte
4
Managers
4
Mitarbeiterbindung
4
Relationship marketing
4
Work behaviour
4
Arbeitszufriedenheit
3
Branch office
3
Career development
3
Customer value
3
Delphi technique
3
Delphi-Methode
3
Filiale
3
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Article
16
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Article in journal
16
Aufsatz in Zeitschrift
16
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English
16
Author
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Chen, Chiang-ming
2
Kuo, Chun-min
2
Wu, Cedric Hsi-jui
2
Wu, Shwu-ing
2
Chang, Jung-hua
1
Chang, Kuo-chien
1
Chang, Kuo-liang
1
Chen, Cheng-ta
1
Chen, Jui-ho
1
Chen, Kuan-yu
1
Chen, Li-chan
1
Chen, Ming-hsiang
1
Chen, Mu-Chen
1
Chen, Sandy C.
1
Chen, Shiu-chun
1
Chen, Tso-Jen
1
Cheng, Ching-chan
1
Ho, Yi-hsuan
1
Hou, Chun-ling
1
Hsu, Chia-lin
1
Hsu, Fu-sung
1
Hu, Hsiu-yuan
1
Hung, Kuang-peng
1
Lee, Seoki
1
Liang, Rong-da
1
Liao, Hsiao-chun
1
Lin, Yu-Chen
1
Lu, Carol Y.
1
Lu, Jianrong
1
Luoh, Hsiang-fei
1
Raab, Carola
1
Tanford, Sarah
1
Teng, Chih-ching
1
Tsaur, Sheng-hshiung
1
Wang, Cheng-hua
1
Wu, Chi-Min
1
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Published in...
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International journal of hospitality management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
37
The service industries journal
31
Journal of air transport management
20
The international journal of human resource management
12
Applied economics
11
Review of Pacific Basin financial markets and policies
11
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
10
Tourism management : research, policies, practice
10
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
9
Journal of business research : JBR
9
Applied financial economics
8
Management decision : MD
8
Asian economic journal : journal of the East Asian Economic Association
7
International review of economics & finance : IREF
7
The international journal of business and finance research : IJBFR
7
The journal of business & industrial marketing
7
Cogent business & management
6
Journal of Asian economics
6
Journal of world business : JWB
6
Managing service quality : MSQ ; an international journal
6
Applied economics letters
5
Asia Pacific business review
5
Global journal of business research : GJBR
5
International journal of economics and finance
5
International journal of management & enterprise development : IJMED
5
International journal of services technology and management
5
International review of financial analysis
5
Investment management and financial innovations
5
Journal of hospitality marketing & management
5
Journal of management & organization : JMO
5
Journal of multinational financial management
5
Journal of travel and tourism marketing
5
Pacific-Basin finance journal
5
Small business economics : an entrepreneurship journal
5
The empirical economics letters : a monthly international journal of economics
5
Asia Pacific journal of marketing and logistics
4
Asian Pacific economic literature
4
Economic integration - OECD economies, dynamic Asian economies and Central and Eastern European countries
4
Emerging markets review
4
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ECONIS (ZBW)
16
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Date (oldest first)
1
Antecedents of mandatory customer participation in service encounters : an empirical study
Chen, Sandy C.
;
Raab, Carola
;
Tanford, Sarah
- In:
International journal of hospitality management
46
(
2015
),
pp. 65-75
Persistent link: https://www.econbiz.de/10011301996
Saved in:
2
Psychological contract fulfillment in the hotel workplace : empowering leadership, knowledge exchange, and service performance
Wu, Chi-Min
;
Chen, Tso-Jen
- In:
International journal of hospitality management
48
(
2015
),
pp. 27-38
Persistent link: https://www.econbiz.de/10011341603
Saved in:
3
Mechnism of customer value in restaurant consumption : employee hospitality and entertainment cues as boundary conditions
Teng, Chih-ching
;
Chang, Jung-hua
- In:
International journal of hospitality management
32
(
2013
),
pp. 169-178
Persistent link: https://www.econbiz.de/10009717653
Saved in:
4
The impact of insider managerial ownership on corporate performance of Taiwanese tourist hotels
Chen, Ming-hsiang
;
Hou, Chun-ling
;
Lee, Seoki
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 338-349
Persistent link: https://www.econbiz.de/10009503319
Saved in:
5
Diversification strategy and financial performance in the Taiwanese hotel industry
Chen, Chiang-ming
;
Chang, Kuo-liang
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 1030-1032
Persistent link: https://www.econbiz.de/10009544256
Saved in:
6
Factorial validation of hospitality service attitude
Kuo, Chun-min
;
Chen, Li-chan
;
Lu, Carol Y.
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 944-951
Persistent link: https://www.econbiz.de/10009544271
Saved in:
7
Service guarantees in the hotel industry : their effects on consumer risk and service quality perceptions
Wu, Cedric Hsi-jui
;
Liao, Hsiao-chun
;
Hung, Kuang-peng
; …
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 757-763
Persistent link: https://www.econbiz.de/10009544312
Saved in:
8
The relationship between CRM, RM, and business performance : a study of the hotel industry in Taiwan
Wu, Shwu-ing
;
Lu, Jianrong
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 276-285
Persistent link: https://www.econbiz.de/10009406130
Saved in:
9
Total quality management, market orientation and hotel performance : the moderating effects of external environmental factors
Wang, Cheng-hua
;
Chen, Kuan-yu
;
Chen, Shiu-chun
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 119-129
Persistent link: https://www.econbiz.de/10009406146
Saved in:
10
Enhancing service quality improvement strategies of fine-dining restaurants : new insights from integrating a two-phase decision-making model of IPGA and DEMATEL analysis
Cheng, Ching-chan
;
Chen, Cheng-ta
;
Hsu, Fu-sung
;
Hu, …
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1155-1166
Persistent link: https://www.econbiz.de/10009566985
Saved in:
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