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subject:"Konsumentenverhalten"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~subject:"Wechselverhalten"
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Search: subject_exact:"Switching barriers"
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Konsumentenverhalten
Wechselverhalten
Switching behaviour
18
Consumer behaviour
10
Beziehungsmarketing
9
Relationship marketing
9
Customer satisfaction
8
Kundenzufriedenheit
8
Switching costs
7
Dienstleistungsqualität
6
Service quality
6
Lieferantenmanagement
3
Loyalty
3
Supplier relationship management
3
Arbeitszufriedenheit
2
Beschwerdemanagement
2
Complaint management
2
Confidence
2
Emotion
2
Job satisfaction
2
Satisfaction
2
Vertrauen
2
Affective commitment
1
Alternative attractiveness
1
Appraisal Theory of Emotions
1
Asymmetric information
1
Asymmetrische Information
1
B-to-B-Marketing
1
Banks
1
Bundling strategy
1
Business-to-business marketing
1
Börsenkurs
1
China
1
Corporate culture
1
Corporate customer concentration
1
Corporate reputation
1
Cross-channel free riding
1
Cross-cultural relations
1
Cross-cultural theory
1
Cultural identity
1
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Undetermined
6
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Article
19
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Article in journal
19
Aufsatz in Zeitschrift
19
Conference paper
1
Konferenzbeitrag
1
Language
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English
19
Author
All
Chebat, Jean-Charles
2
Marshall, Roger
2
Al-Hawari, Mohd Ahmad
1
Andrews MacLelland, Melinda
1
Andrikopoulos, Athanasios
1
Beatty, Sharon E.
1
Benedicktus, Ray L.
1
Blut, Markus
1
Borges, Adilson
1
Brady, Michael K.
1
Castro, Ignacio
1
Chen, Ying-hueih
1
Chih, Wen-hai
1
Chiu, Hung-Chang
1
Chou, Szu-Yu
1
Chou, Yu-Tsun
1
Cziehso, Gerrit Paul
1
Dassiou, Xeni
1
Davidow, Moshe
1
Ha, Hong Youl
1
Haj-Salem, Narjes
1
Hopkins, Christopher D.
1
Hsu, Li-chun
1
Hsu, Shih-yun
1
Huan, Tzung-cheng
1
Jiraporn, Pornsit
1
Kukar-Kinney, Monika
1
Laine, Teemu
1
Lee, Sang Mook
1
Li, Guofeng
1
Li, Guoxin
1
Liang, Dapeng
1
Lien, Che-hui
1
Liu, Honglei
1
Ma, Zhenzhong
1
Nam, Inwoo
1
Northington, William Magnus
1
Padgett, Daniel
1
Picón, Araceli
1
Pitkänen, Lauri
1
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Journal of business research : JBR
Managing service quality : MSQ ; an international journal
Working paper / National Bureau of Economic Research, Inc.
17
NBER working paper series
14
NBER Working Paper
13
Discussion paper / Centre for Economic Policy Research
12
International journal of industrial organization
11
The journal of industrial economics
11
Information economics and policy : IEP
10
Telecommunications policy : the international journal of digital economy, data sciences and new media
10
The service industries journal
10
Management science : journal of the Institute for Operations Research and the Management Sciences
9
NET Institute Working Paper
9
CESifo working papers
8
Economics letters
8
Journal of economics & management strategy : JEMS
7
Journal of retailing and consumer services
7
Quantitative marketing and economics : QME
7
Journal of banking & finance
6
The Rand journal of economics
6
Document de travail / OFCE
5
Information systems research : ISR
5
International journal of the economics of business
5
Journal of marketing research : JMR
5
Psychology & marketing
5
The journal of business & industrial marketing
5
The journal of services marketing
5
Working paper
5
American economic journal : a journal of the American Economic Association
4
Discussion papers / Deutsches Institut für Wirtschaftsforschung
4
European economic review : EER
4
Gabler Edition Wissenschaft
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of business information systems : IJBIS
4
International journal of hospitality management
4
International journal of production research
4
Journal of economic behavior & organization : JEBO
4
Journal of economics
4
Marketing intelligence & planning
4
Marketing science
4
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ECONIS (ZBW)
19
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19
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1
Cultural personal values and switching costs perceptions : beyond Hofstede
Blut, Markus
;
Beatty, Sharon E.
;
Northington, William Magnus
- In:
Journal of business research : JBR
150
(
2022
),
pp. 339-353
Persistent link: https://www.econbiz.de/10013365721
Saved in:
2
Customer concentration and stock price crash risk
Lee, Sang Mook
;
Jiraporn, Pornsit
;
Song, Hakjoon
- In:
Journal of business research : JBR
110
(
2020
),
pp. 327-346
Persistent link: https://www.econbiz.de/10012237860
Saved in:
3
Is "three" a lucky number? : exchange-rate exposure in a "Rule of Three" model
Andrikopoulos, Athanasios
;
Dassiou, Xeni
- In:
Journal of business research : JBR
121
(
2020
),
pp. 85-92
Persistent link: https://www.econbiz.de/10012417321
Saved in:
4
Buyer dependence in B2B relationships : the role of supplier investments, commitment form, and trust
Padgett, Daniel
;
Hopkins, Christopher D.
;
Williams, Zac
- In:
Journal of business research : JBR
119
(
2020
),
pp. 13-24
Persistent link: https://www.econbiz.de/10012416923
Saved in:
5
Free no more : investigating customer reactions to unexpected free-to-fee switches
Cziehso, Gerrit Paul
;
Schäfers, Tobias
;
Kukar-Kinney, …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 229-242
Persistent link: https://www.econbiz.de/10012103251
Saved in:
6
Multichannel service providers' strategy : understanding customers' switching and free-riding behavior
Chou, Szu-Yu
;
Shen, George C.
;
Chiu, Hung-Chang
;
Chou, …
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2226-2232
Persistent link: https://www.econbiz.de/10011472193
Saved in:
7
Emotional stability and switching barriers in the retail banking context
Al-Hawari, Mohd Ahmad
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
5
,
pp. 469-486
Persistent link: https://www.econbiz.de/10010422312
Saved in:
8
Healthcare industry, hospitals, image congruence, service quality, switching costs, trust
Lien, Che-hui
;
Wu, Jyh-jeng
;
Chen, Ying-hueih
;
Wang, …
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
4
,
pp. 399-416
Persistent link: https://www.econbiz.de/10010389677
Saved in:
9
Retaining customers after service failure recoveries : a contingency model
Wang, Kai-yu
;
Hsu, Li-chun
;
Chih, Wen-hai
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
4
,
pp. 318-338
Persistent link: https://www.econbiz.de/10010389695
Saved in:
10
Investigating temporal effects of risk perceptions and satisfaction on customer loyalty
Ha, Hong Youl
;
Son, Hee-young
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 252-273
Persistent link: https://www.econbiz.de/10010359565
Saved in:
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