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subject:"Kundenzufriedenheit"
~isPartOf:"International journal of hospitality management"
~subject:"Australien"
~subject:"Relationship marketing"
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Kundenzufriedenheit
Australien
Relationship marketing
Macau
17
Gambling
13
Glücksspiel
13
Consumer behaviour
7
Konsumentenverhalten
7
Dienstleistungsqualität
6
Service quality
6
Customer satisfaction
4
Arbeitskräfte
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Beziehungsmarketing
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Brand image
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China
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Chinese (People)
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Chinesen
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Macao
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Ambulanter Handel
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Arbeitnehmerschutz
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Attitudinal loyalty
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Australia
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Casino marketing, Macau
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Casino service quality
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Chinese
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Chinese culture
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Chinese gamblers
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Chinese restaurant
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Prentice, Catherine
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Chan, Ka Wai
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Dong, Shi Yong
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Fong, Davis
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He, Wei
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Lam, Desmond
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Lam, Long W.
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Lo, Freda
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Ozorio, Bernadete
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International journal of hospitality management
International journal of contemporary hospitality management
3
Journal of hospitality marketing & management
2
Journal of vacation marketing : an international journal
2
The journal of gambling business and economics
2
Asians in Australia : patterns of migration and settlement
1
International journal of services technology and management
1
Journal of Chinese economic and business studies
1
Journal of financial services marketing : JFSM
1
MPI studies on intellectual property and competition law
1
Psychology & marketing
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Selected papers July 2015 Business & Economics Society International Conference ; Volume 2
1
Services marketing quarterly
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The world economy : the leading journal on international economic relations
1
Tourism and hospitality research : THR
1
Tourism management : research, policies, practice
1
Tourism review
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Working paper / National Bureau of Economic Research, Inc.
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A patron, a referral and why in Macau casinos : the case of mainland Chinese gamblers
Zeng, Zhong Lu
;
Prentice, Catherine
- In:
International journal of hospitality management
36
(
2014
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010239298
Saved in:
2
Linking service quality, customer satisfaction and loyalty in casinos, does membership matter?
Dong, Shi Yong
;
Prentice, Catherine
;
He, Wei
- In:
International journal of hospitality management
40
(
2014
),
pp. 81-91
Persistent link: https://www.econbiz.de/10010388587
Saved in:
3
Exploring customer equity and the role of service experience in the casino service encounter
Wong, IpKin Anthony
- In:
International journal of hospitality management
32
(
2013
),
pp. 91-101
Persistent link: https://www.econbiz.de/10009717665
Saved in:
4
Duplication of purchase law in the gaming entertainment industry : a transnational investigation
Lam, Desmond
;
Ozorio, Bernadete
- In:
International journal of hospitality management
33
(
2013
),
pp. 203-207
Persistent link: https://www.econbiz.de/10009746393
Saved in:
5
Does the look matter? : the impact of casino servicescape on gaming customer satisfaction, intention to revisit, and desire to stay
Lam, Long W.
;
Chan, Ka Wai
;
Fong, Davis
;
Lo, Freda
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 558-567
Persistent link: https://www.econbiz.de/10009130580
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