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subject:"Qualitätsmanagement"
~isPartOf:"Amfiteatru economic : an economic and business research periodical"
~isPartOf:"Tourism management : research, policies, practice"
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Search: subject_exact:"Pension (Tourismus)"
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Qualitätsmanagement
Hotel industry
286
Hotellerie
286
Dienstleistungsqualität
44
Service quality
44
Consumer behaviour
38
Konsumentenverhalten
38
Customer satisfaction
30
Kundenzufriedenheit
30
Tourism
30
Tourism industry
27
Tourismus
27
Tourismuswirtschaft
27
Hotel
26
Beziehungsmarketing
25
Hotels
25
Relationship marketing
25
Tourism employees
23
Tourismusberufe
23
Arbeitszufriedenheit
20
Firm performance
20
Job satisfaction
20
Spain
20
Spanien
20
Unternehmenserfolg
20
Holiday behaviour
19
Urlaubsverhalten
19
Viral marketing
19
Virales Marketing
19
Arbeitsverhalten
17
Gastgewerbe
17
Hospitality industry
17
Work behaviour
17
China
16
Preismanagement
16
Pricing strategy
16
Environmental management
15
Internet marketing
14
Online-Marketing
14
Performance measurement
14
Performance-Messung
14
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8
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8
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8
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English
8
Author
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Arbelo, Antonio
1
Arbelo-Pérez, Marta
1
Chen, Shuixia
1
Cristea, Adriana Anca
1
Gou, Xunjie
1
Hitchcock, Michael
1
Istudor, Nicolae
1
Lai, Ivan K. W.
1
Ling, Qian
1
López-Gamero, María D.
1
Molina Azorín, José Francisco
1
Pereira-Moliner, Jorge
1
Pertusa-Ortega, Eva M.
1
Pérez-Gómez, Pilar
1
State, Olimpia
1
Tarí, Juan José
1
Vasile, Dragoş Constantin
1
Wang, Jie
1
Wu, Xiaoyi
1
Xu, Zeshui
1
Zhang, Chenxi
1
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Amfiteatru economic : an economic and business research periodical
Tourism management : research, policies, practice
International journal of hospitality management
16
International journal of contemporary hospitality management
9
Handbuch des Qualitätsmanagements für die Hotellerie
7
Journal of hospitality marketing & management
7
International journal of productivity and quality management : IJPQM
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Achieving competitive advantage through quality management
4
International journal of quality & reliability management
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence
4
International journal of production research
3
Acta oeconomica : periodical of the Hungarian Academy of Sciences
2
Benchmarking : an international journal ; BIJ
2
Edition Dienstleistungsmanagement
2
European research studies
2
Europäische Hochschulschriften / 5
2
International journal of services and operations management : IJSOM
2
Journal of vacation marketing
2
Service business
2
Tourism economics : the business and finance of tourism and recreation
2
Acta Universitatis Danubius / Oeconomica
1
Action-based quality management : strategy and tools for continuous improvement
1
Administrative Sciences : open access journal
1
Asia Pacific business review
1
Asian journal of sustainability and social responsibility
1
Business and Economic Research : BER
1
Business process management journal
1
Dirasat, Administrative Sciences
1
Dissertation.de
1
Economic research
1
Economics & finance notes
1
Ekonomia i prawo
1
Enlightening tourism : ET ; a pathmaking journal
1
Environmental accounting and reporting : theory and practice
1
European business review : EBR ; the official journal of the International Management Centres, Europe
1
European journal of operational research : EJOR
1
Facts and figures : economic representations and practices
1
Folia oeconomica Stetinensia : FOS
1
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ECONIS (ZBW)
8
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date (oldest first)
1
An online reviews-driven method for the prioritization of improvements in hotel services
Zhang, Chenxi
;
Xu, Zeshui
;
Gou, Xunjie
;
Chen, Shuixia
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012648426
Saved in:
2
Managing internal service quality in hotels : determinants and implications
Wu, Xiaoyi
;
Wang, Jie
;
Ling, Qian
- In:
Tourism management : research, policies, practice
86
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012595653
Saved in:
3
Impact of quality on estimations of hotel efficiency
Arbelo-Pérez, Marta
;
Arbelo, Antonio
;
Pérez-Gómez, Pilar
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 200-208
Persistent link: https://www.econbiz.de/10011708204
Saved in:
4
A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau : 3-dimensional importance-performance analysis
Lai, Ivan K. W.
;
Hitchcock, Michael
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 139-159
Persistent link: https://www.econbiz.de/10011496308
Saved in:
5
The effects of quality and environmental management on competitive advantage : a mixed methods study in the hotel industry
Molina Azorín, José Francisco
;
Tarí, Juan José
; …
- In:
Tourism management : research, policies, practice
50
(
2015
),
pp. 41-54
Persistent link: https://www.econbiz.de/10011312671
Saved in:
6
The reasssesment of the service quality system within the Romanian hotel industry - a premise for increasing the competition of the tourist offer
Cristea, Adriana Anca
- In:
Amfiteatru economic : an economic and business research …
11
(
2009
)
26
,
pp. 451-461
Persistent link: https://www.econbiz.de/10008667262
Saved in:
7
Customer contribution to improving service quality in the hospitality industry
Vasile, Dragoş Constantin
- In:
Amfiteatru economic : an economic and business research …
11
(
2009
)
26
,
pp. 441-450
Persistent link: https://www.econbiz.de/10008667263
Saved in:
8
The survey of the service quality : application to a hotel using the SERVQUAL model
State, Olimpia
;
Istudor, Nicolae
- In:
Amfiteatru economic : an economic and business research …
11
(
2009
)
26
,
pp. 419-428
Persistent link: https://www.econbiz.de/10008667265
Saved in:
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