//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Quality management"
~isPartOf:"Benchmarking : an international journal"
~isPartOf:"Tourism analysis : an interdisciplinary tourism & hospitality journal"
~subject:"Satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Käuferzufriedenheit"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Quality management
Satisfaction
Customer satisfaction
76
Kundenzufriedenheit
76
Holiday behaviour
42
Urlaubsverhalten
42
Dienstleistungsqualität
29
Service quality
29
Consumer behaviour
28
Konsumentenverhalten
28
Beziehungsmarketing
24
Relationship marketing
24
Tourism marketing
18
Tourismusmarketing
18
Tourism
15
Tourismus
15
Destination management
14
Destinationsmanagement
14
Tourism industry
13
Tourismuswirtschaft
13
Qualitätsmanagement
8
Arbeitszufriedenheit
7
Job satisfaction
7
Emotion
5
Hotel industry
5
Hotellerie
5
International tourism
5
Internationaler Tourismus
5
Structural equation model
5
Strukturgleichungsmodell
5
Tourism destination
5
Tourismusregion
5
Visitor satisfaction
5
Australia
4
Australien
4
Behavioral intention
4
Big event
4
Brand image
4
Customer service
4
Destination loyalty
4
more ...
less ...
Online availability
All
Undetermined
19
Free
2
Type of publication
All
Article
29
Type of publication (narrower categories)
All
Article in journal
29
Aufsatz in Zeitschrift
29
Language
All
English
29
Author
All
Bruwer, Johan
2
Albayrak, Tahir
1
Altintas, Volkan
1
Baloglu, Seyhmus
1
Bebber, Suélen
1
Bianchi, Constanza
1
Bilgihan, Anil
1
Bujisic, Milos
1
Busser, James
1
Buzinde, Christine N.
1
Byun, Woo-hee
1
Caber, Meltem
1
Chang, Howook
1
Chen, Chun-Chu
1
Choi, Hwansuk Chris
1
Choi, Youngjoon
1
Dang, Rey
1
Disegna, Marta
1
Fachinelli, Ana Cristina
1
Fu, Yi
1
Gavahi, Shakiba Sadat
1
Goswami, Susobhan
1
Graefe, Alan
1
Görçün, Ömer Faruk
1
Hossain, Md Enayet
1
Hosseini, Seyed Mohammad Hassan
1
Huang, Shuyue
1
Kaliyan, Mathiyazhagan
1
Kawakubo, Atsushi
1
Kerstetter, Deborah
1
Koo, Bon-ki
1
Kumar, Satinder
1
Kyle, Gerard T.
1
Lee, Fang-I
1
Lee, Jenny
1
Lee, Shu-Ju
1
Lee, Timothy Jeonglyeol
1
Lee, Wen-Hwa
1
Lepistö, Kari
1
Li, Jun
1
more ...
less ...
Published in...
All
Benchmarking : an international journal
Tourism analysis : an interdisciplinary tourism & hospitality journal
Journal of retailing and consumer services
70
International journal of hospitality management
64
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
64
Journal of business research : JBR
44
International journal of productivity and quality management : IJPQM
43
Tourism management : research, policies, practice
37
The TQM journal : the international review of organizational improvement
36
The journal of services marketing
29
International journal of contemporary hospitality management
26
International journal of quality & reliability management
25
Total quality management & business excellence
24
Service business
20
Tourism management perspectives : TMP
18
International journal of services and operations management
16
Journal of air transport management
15
Asia Pacific journal of marketing and logistics
14
Industrial marketing management : the international journal for industrial and high-tech firms
14
International journal of quality and service sciences
13
Journal of Asian finance, economics and business : JAFEB
13
The service industries journal
13
Cogent business & management
12
Quality management journal : QMJ
12
Journal of hospitality and tourism insights
11
Journal of hospitality marketing & management
11
Journal of service management
11
Managing service quality : MSQ ; an international journal
11
International journal of bank marketing
10
International journal of services, economics and management
10
The international journal of bank marketing : IJBM
10
The journal of business & industrial marketing
10
International business and economics research journal
9
International journal of event and festival management
9
International review on public and non-profit marketing
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
Global business and finance review
7
International journal of business excellence
7
International journal of business information systems : IJBIS
7
more ...
less ...
Source
All
ECONIS (ZBW)
29
Showing
1
-
10
of
29
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Enhancing customer satisfaction, personnel satisfaction and company reputation with total quality management : combining traditional and new views
Lepistö, Kari
;
Saunila, Minna
;
Ukko, Juhani
- In:
Benchmarking : an international journal
31
(
2024
)
1
,
pp. 75-97
Persistent link: https://www.econbiz.de/10014502869
Saved in:
2
Satisfaction and value-in-use perceived by university students from the influence of the built environment, price fairness and teaching care
Silva, Marcelo Benetti Corrêa da
;
Matte, Juliana
; …
- In:
Benchmarking : an international journal
29
(
2022
)
2
,
pp. 365-381
Persistent link: https://www.econbiz.de/10013040703
Saved in:
3
Framework for zero-defect manufacturing in Indian industries : voice of the customer
Yadav, Narottam
;
Kaliyan, Mathiyazhagan
;
Saikouk, Tarik
; …
- In:
Benchmarking : an international journal
30
(
2023
)
7
,
pp. 2303-2329
Persistent link: https://www.econbiz.de/10014338599
Saved in:
4
Effect of innovation practices of banks on customer loyalty : an SEM-ANN approach
Tiwari, Pankaj
- In:
Benchmarking : an international journal
30
(
2023
)
10
,
pp. 4536-4568
Persistent link: https://www.econbiz.de/10014502549
Saved in:
5
An application of quality function deployment and SERVQUAL approaches to enhance the service quality in radiology centres
Gavahi, Shakiba Sadat
;
Hosseini, Seyed Mohammad Hassan
; …
- In:
Benchmarking : an international journal
30
(
2023
)
5
,
pp. 1649-1671
Persistent link: https://www.econbiz.de/10014293156
Saved in:
6
Evaluating the total quality and its role in measuring consumer satisfaction with e-healthcare services using the 5Qs model : a structure equation modeling approach
Verma, Prachi
;
Kumar, Satinder
;
Sharma, Sanjeev Kumar
- In:
Benchmarking : an international journal
29
(
2022
)
1
,
pp. 22-46
Persistent link: https://www.econbiz.de/10012990491
Saved in:
7
Understanding big data-driven supply chain and performance measures for customer satisfaction
Thekkoote, Ramadas
- In:
Benchmarking : an international journal
29
(
2022
)
8
,
pp. 2359-2377
Persistent link: https://www.econbiz.de/10013371221
Saved in:
8
Does historical nostalgia predict tourists' delight and their destination loyalty intention for the world cultural heritage site of Mahabalipuram, India?
Verma, Anil
;
Rajendran, G.
- In:
Tourism analysis : an interdisciplinary tourism & …
26
(
2021
)
4
,
pp. 249-264
Persistent link: https://www.econbiz.de/10012705627
Saved in:
9
Predicting behavioral intention : the mechanism from pretrip to posttrip
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Shen, Ye
;
Chang, Howook
- In:
Tourism analysis : an interdisciplinary tourism & …
26
(
2021
)
4
,
pp. 279-292
Persistent link: https://www.econbiz.de/10012705629
Saved in:
10
Do satisfied cellar door visitors want to revisit? : linking past knowledge and consumption behaviors to satisfaction and intention to return
Prayag, Girish
;
Disegna, Marta
;
Bruwer, Johan
- In:
Tourism analysis : an interdisciplinary tourism & …
26
(
2021
)
2/3
,
pp. 211-224
Persistent link: https://www.econbiz.de/10012617341
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->