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subject:"Relationship marketing"
~isPartOf:"European management journal"
~isPartOf:"The service industries journal"
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Search: subject_exact:"Customer value"
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Relationship marketing
Customer value
37
Kundenwert
37
Beziehungsmarketing
20
Betriebliche Wertschöpfung
16
Value creation
16
Dienstleistungsqualität
13
Service quality
13
Customer integration
7
Customer satisfaction
7
Kundenintegration
7
Kundenzufriedenheit
7
Consumer behaviour
5
Konsumentenverhalten
5
Service-Dominant Logic
5
Service-dominant logic
5
perceived value
5
value co-creation
5
Taiwan
4
Value co-creation
4
service-dominant logic
4
Customer service
3
Dienstleistungssektor
3
Kundenservice
3
Lieferantenmanagement
3
Marketing theory
3
Marketingtheorie
3
Service industry
3
Supplier relationship management
3
Viral marketing
3
Virales Marketing
3
customer loyalty
3
Bibliometrics
2
Bibliometrie
2
Business network
2
Deutschland
2
Ethiopia
2
Financial services
2
Finanzdienstleistung
2
Firm performance
2
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English
20
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Amario, Enrique Martín
1
Amirtha, Raman
1
Arancibia Carvajal, Sara
1
Baek, Wooyeul
1
Barroso Castro, Carmen
1
Beeser, Anemone J.
1
Byon, Kevin K.
1
Chen, Shu-Ching
1
Chipulu, Maxwell
1
Corsaro, Daniela
1
Ekinci, Yeliz
1
Elsner, Ralf
1
Evangelista, Felicitas
1
Fernández Nogales, Angel
1
Frías Jamilena, Dolores María
1
Gong, Taeshik
1
Grinevich, Vadim
1
Haenlein, Michael
1
Hallikas, Jukka
1
Heinonen, Kristina
1
Horbel, Chris
1
Hung, Yu-chung
1
Kaplan, Andreas M.
1
Kim, Kyungyeol
1
Le Nguyen Hau
1
Lee, Hsin-Yun
1
Lemon, Katherine N.
1
Lin, Nan-hong
1
Mikkonen, Karri
1
Pham Ngoc Thuy
1
Polo Peña, Ana Isabel
1
Popp, Bastian
1
Pynnönen, Mikko
1
Quester, Pascale G.
1
Ritala, Paavo
1
Rodríguez Molina, Miguel Ángel
1
Ruiz, David Martín
1
Shainesh, G.
1
Sharma, Anand K.
1
Sivakumar, V. J.
1
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European management journal
The service industries journal
Journal of business research : JBR
54
Industrial marketing management : the international journal for industrial and high-tech firms
51
Journal of retailing and consumer services
31
SpringerLink / Bücher
19
International journal of hospitality management
18
Journal of the Academy of Marketing Science
17
Handbook of research on customer equity in marketing
14
Journal of marketing
14
Journal of strategic marketing
14
The journal of services marketing
14
Journal of service research : JSR
13
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
13
The journal of business & industrial marketing
13
Journal of creating value
12
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Journal of service management
12
Gabler Edition Wissenschaft
11
Journal of marketing research : JMR
10
The journal of product & brand management
10
International journal of contemporary hospitality management
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
9
Technological forecasting & social change : an international journal
9
Business horizons
8
Tourism management : research, policies, practice
8
International journal of electronic customer relationship management : IJECRM
7
Journal of marketing analytics : JMA
7
Management decision : MD
7
Marketing theory
7
Service business
7
Springer eBook Collection / Business and Economics
7
The TQM journal : the international review of organizational improvement
7
Cogent business & management
6
Harvard-Business-Manager : das Wissen der Besten
6
Journal of marketing management : MM
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Management science : journal of the Institute for Operations Research and the Management Sciences
6
Marketing intelligence & planning
6
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
6
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ECONIS (ZBW)
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1
How can value co-creation be integrated into a customer experience evaluation?
Lee, Hsin-Yun
;
Grinevich, Vadim
;
Chipulu, Maxwell
- In:
European management journal
41
(
2023
)
4
,
pp. 521-533
Persistent link: https://www.econbiz.de/10014437750
Saved in:
2
Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman
;
Sivakumar, V. J.
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
Saved in:
3
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
4
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
5
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
6
Capturing the broader picture of value co-creation management
Corsaro, Daniela
- In:
European management journal
37
(
2019
)
1
,
pp. 99-116
Persistent link: https://www.econbiz.de/10011996312
Saved in:
7
How to support the management of intangibles
Arancibia Carvajal, Sara
;
Fernández Nogales, Angel
- In:
The service industries journal
34
(
2014
)
3
,
pp. 196-211
Persistent link: https://www.econbiz.de/10010344141
Saved in:
8
Reflections on customers' primary role in markets
Heinonen, Kristina
;
Strandvik, Tore
- In:
European management journal
36
(
2018
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10011817035
Saved in:
9
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
10
An approach to prioritize customer-based, cost-effective service enhancements
Srinivasan, V.
;
Shainesh, G.
;
Sharma, Anand K.
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 747-762
Persistent link: https://www.econbiz.de/10011439912
Saved in:
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