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subject:"Relationship marketing"
~isPartOf:"The journal of consumer marketing"
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Relationship marketing
Consumer behaviour
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Retail trade
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6
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Albinsson, Pia A.
1
Bang, Nguyen
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Colliander, Jonas
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Cui, Annie Peng
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Fayos-Gardó, Teresa
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The journal of consumer marketing
Journal of retailing and consumer services
178
Journal of retailing
46
Journal of business research : JBR
43
The international review of retail, distribution and consumer research
37
International journal of retail & distribution management
33
International journal of retail and distribution management
29
The journal of services marketing
15
Journal of strategic marketing
11
Marketing intelligence & planning
11
International journal of electronic marketing and retailing : IJEMR
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Journal of the Academy of Marketing Science
10
Cogent business & management
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Psychology & marketing
8
International journal of business information systems : IJBIS
7
International journal of electronic commerce : IJEC
7
Services marketing quarterly
7
European journal of marketing : EJM
6
European journal of operational research : EJOR
6
Journal of business economics and management
6
Journal of internet commerce
6
Journal of marketing
6
Journal of operations management
6
Journal of service management
6
Service business
6
SpringerLink / Bücher
6
Technological forecasting & social change : an international journal
6
Asia Pacific journal of marketing and logistics
5
Handelsforschung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of technology marketing : IJTMkt
5
Journal of fashion marketing and management
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
The journal of product & brand management
5
The service industries journal
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1
Construction and validation of customer value co-creation attitude scale
Shamim, Amjad
;
Zulkipli Ghazali
;
Albinsson, Pia A.
- In:
The journal of consumer marketing
34
(
2017
)
7
,
pp. 591-602
Persistent link: https://www.econbiz.de/10011808329
Saved in:
2
Multi-level loyalty program rewards and their effects on top-tier customers and second-tier customers
Colliander, Jonas
;
Söderlund, Magnus
;
Szugalski, Stefan
- In:
The journal of consumer marketing
33
(
2016
)
3
,
pp. 162-171
Persistent link: https://www.econbiz.de/10011523178
Saved in:
3
Guiding when the consumer is in control : the moderating effect of adaptive selling on the purchase intention of the multichannel consumer
Rippé, Cindy B.
;
Weisfeld-Spolter, Suri
;
Yurova, Yuliya
; …
- In:
The journal of consumer marketing
33
(
2016
)
6
,
pp. 469-478
Persistent link: https://www.econbiz.de/10011629363
Saved in:
4
Satisfaction with service recovery : moderating effect of age in word-of-mouth
Moliner-Velázquez, Beatriz
;
Ruiz-Molina, María-Eugenia
; …
- In:
The journal of consumer marketing
32
(
2015
)
6
,
pp. 470-484
Persistent link: https://www.econbiz.de/10011485855
Saved in:
5
Extended self : implications for country-of-origin
Cui, Annie Peng
;
Fitzgerald, M. Paula
;
Donovan, Karen Russo
- In:
The journal of consumer marketing
31
(
2014
)
4
,
pp. 312-321
Persistent link: https://www.econbiz.de/10010416682
Saved in:
6
The dark side of CRM : advantaged and disadvantaged customers
Bang, Nguyen
;
Simkin, Lyndon
- In:
The journal of consumer marketing
30
(
2013
)
1
,
pp. 17-30
Persistent link: https://www.econbiz.de/10009722354
Saved in:
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