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subject:"Service quality"
~isPartOf:"International journal of business information systems : IJBIS"
~subject:"AHP"
~subject:"Internet"
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Service quality
AHP
Internet
Electronic Banking
34
Electronic banking
34
Innovation adoption
19
Innovationsakzeptanz
19
Consumer behaviour
18
Konsumentenverhalten
18
internet banking
11
India
9
Indien
9
Mobile Business
8
Mobile business
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Customer satisfaction
7
Dienstleistungsqualität
7
Kundenzufriedenheit
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Mobile communications
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Mobilkommunikation
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mobile banking
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Mobile Anwendung
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Mobile application
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TAM
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e-banking
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technology acceptance model
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AHP approach
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AHP-Verfahren
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Bank
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Confidence
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Elektronisches Geld
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Factor analysis
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Faktorenanalyse
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Financial services
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Finanzdienstleistung
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Iran
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Multi-criteria analysis
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Pakistan
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17
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Abdul Hafaz Ngah
1
Abedi, Helya
1
Agrawal, Vivek
1
Al Diabat, Mofleh
1
Al-Ani, Ahmed
1
Al-Debei, Mutaz M.
1
Al-Dmour, Nidal
1
Al-Hujran, Omar
1
Al-Jaafreh, Ali O.
1
Al-Mamun, Abdullah
1
Alawneh, Ali
1
Alizadeh, Alireza
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Apornak, Arash
1
Bhatt, Kedar
1
Bose, S. K.
1
Calisir, Fethi
1
Chehrehpak, Mehri
1
Dalvand, Mohammad Reza
1
Durucu, Murat
1
Frooghi, Reema
1
Goel, Utkarsh
1
Gupta, Kriti Priya
1
Gupta, Minakshi
1
Hidayanto, Achmad Nizar
1
Isik, Mine
1
Jahromi, Ali Mohabati
1
Keramati, Abbas
1
Kumar, G.
1
Kumar, V. V. Ravi
1
Layegh, Mahmood Abbasi
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Lee Hoi Yen
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Malarvizhi, Chinnasamy Agamudai Nambhi
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Manrai, Rishi
1
Mazuri Abd Ghani
1
Mohd Zaidi Abd Rozan
1
Moradi, Khaled
1
Nasr, Arash Khalili
1
Nejat, Ali
1
Nouraee, Maziyar
1
Osmani, Mohammad
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International journal of business information systems : IJBIS
The international journal of bank marketing : IJBM
18
International journal of electronic finance : IJEF
11
International journal of bank marketing
9
International journal of services and operations management
8
Journal of financial services marketing
8
Global business review
7
International journal of quality & reliability management
6
Journal of financial services marketing : JFSM
6
Management Handbuch eBanking
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Cogent business & management
5
Die Bank
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
Journal of Asian finance, economics and business : JAFEB
5
Journal of business research : JBR
5
Marketing intelligence & planning
5
Nepalese journal of finance : a publication of Uniglobe College
5
Services marketing quarterly
5
Electronic commerce research
4
International journal of financial services management : IJFSM
4
Journal of internet commerce
4
Journal of retailing and consumer services
4
The service industries journal
4
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
3
Banking und Electronic Commerce im Internet
3
Gabler-Edition Wissenschaft
3
International journal of business and globalisation : IJBG
3
International journal of business excellence
3
International journal of business excellence : IJBEX
3
International journal of business policy and economics
3
International journal of electronic business
3
International journal of electronic customer relationship management : IJECRM
3
Inventi impact: microfinance & banking
3
Journal for global business advancement : JGBA
3
Journal of Indian business research
3
Journal of central banking theory and practice
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of financial services research : JFSR
3
Journal of global information management : an official publication of the Information Resources Management Association
3
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ECONIS (ZBW)
17
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1
The effect of service recovery on customers' satisfaction in e-banking : an empirical investigation
Keramati, Abbas
;
Apornak, Arash
;
Abedi, Helya
;
Otrodi, …
- In:
International journal of business information systems : …
29
(
2018
)
4
,
pp. 459-484
Persistent link: https://www.econbiz.de/10011981363
Saved in:
2
A multidimensional measure of system quality : an empirical study in context of mobile banking apps in India
Gupta, Minakshi
;
Bhatt, Kedar
- In:
International journal of business information systems : …
38
(
2021
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012695115
Saved in:
3
Investigating the role of online initial trust in explaining the adoption intention of internet banking services
Al-Jaafreh, Ali O.
;
Al-Hujran, Omar
;
Al-Ani, Ahmed
; …
- In:
International journal of business information systems : …
36
(
2021
)
4
,
pp. 474-505
Persistent link: https://www.econbiz.de/10012506924
Saved in:
4
Analysing the factors that affect the adoption of payments bank services in India : an analytic hierarchy process approach
Gupta, Kriti Priya
;
Manrai, Rishi
;
Goel, Utkarsh
- In:
International journal of business information systems : …
37
(
2021
)
4
,
pp. 522-543
Persistent link: https://www.econbiz.de/10012612771
Saved in:
5
An empirical study on effective factors on adoption of cloud computing in electronic banking : a case study of Iran banking sector
Alizadeh, Alireza
;
Chehrehpak, Mehri
;
Nasr, Arash Khalili
; …
- In:
International journal of business information systems : …
33
(
2020
)
3
,
pp. 408-428
Persistent link: https://www.econbiz.de/10012199441
Saved in:
6
Factors propelling the adoption of internet banking : the role of e-customer service, website design, brand image and customer satisfaction
Rahi, Samar
;
Mazuri Abd Ghani
;
Abdul Hafaz Ngah
- In:
International journal of business information systems : …
33
(
2020
)
4
,
pp. 549-569
Persistent link: https://www.econbiz.de/10012199507
Saved in:
7
Factors affecting acceptance of internet banking with technology-organisation-environment framework : a perspective of corporate customer in Indonesia
Wirani, Yekti
;
Hidayanto, Achmad Nizar
;
Shihab, …
- In:
International journal of business information systems : …
34
(
2020
)
4
,
pp. 560-593
Persistent link: https://www.econbiz.de/10012270932
Saved in:
8
Measurement of e-banking services quality : an empirical experimentation in Jordan
Alawneh, Ali
;
Al Diabat, Mofleh
- In:
International journal of business information systems : …
23
(
2016
)
4
,
pp. 522-542
Persistent link: https://www.econbiz.de/10011637564
Saved in:
9
What is more important to internet banking website users : usability or functionality?
Durucu, Murat
;
Isik, Mine
;
Calisir, Fethi
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 232-251
Persistent link: https://www.econbiz.de/10012037775
Saved in:
10
Exploring e-service quality and its relation with customer satisfaction in the banking sector : an Indian experience
Agrawal, Vivek
;
Seth, Nitin
;
Seth, Dinesh
;
Tripathi, Vikas
- In:
International journal of business information systems : …
32
(
2019
)
4
,
pp. 489-506
Persistent link: https://www.econbiz.de/10012159053
Saved in:
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