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subject:"USA"
~isPartOf:"Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting"
~isPartOf:"Managing service quality : MSQ ; an international journal"
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Search: subject_exact:"Qualität von Dienstleistungen"
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USA
Dienstleistungsqualität
108
Service quality
108
Customer satisfaction
43
Kundenzufriedenheit
43
Financial audit
28
Wirtschaftsprüfung
28
Beziehungsmarketing
24
Relationship marketing
24
Consumer behaviour
20
Konsumentenverhalten
20
Quality management
18
Qualitätsmanagement
18
United States
15
Beschwerdemanagement
10
Complaint management
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Audit quality
8
Customer service
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Kundenservice
8
Taiwan
6
Theorie
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Theory
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Dienstleistungsmanagement
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Dienstleistungssektor
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Emotion
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Online retailing
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Online-Handel
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Service industry
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Service management
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Abschlussprüferrecht
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Audit regulation
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Gastronomie
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Gerechtigkeit
4
Justice
4
Product quality
4
Produktqualität
4
Restaurant industry
4
Sport event
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4
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Ko, Yong Jae
2
Anantharaman, Divya
1
Barber, Nelson
1
Bazerman, Max H.
1
Cattani, Kevin
1
Christensen, Brant E.
1
Ettredge, Michael L.
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Fini, Elham Ellie H.
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Fuerherm, Elizabeth Emeigh
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Howell, Ryan
1
Johnson, Lester W.
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Kida, Thomas
1
Kim, Tae Ho
1
Lee, Eun Jung
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Li, Chan
1
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1
Martin, David S.
1
Martin, Kelly
1
Moore, Don A.
1
Namasivayam, Karthik
1
Newman, Christopher
1
Newton, Nathan J.
1
Noone, Breffni M.
1
Parast, Mahour Mellat
1
Park, Chan Min
1
Park, Jungkun
1
Pastore, Donna
1
Peecher, Mark E.
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Perreault, Stephen
1
Scarecelli, Joseph M.
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Solomon, Ira
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Stodnick, Michael
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Tomlinson, Heather Spitler
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Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
Managing service quality : MSQ ; an international journal
Working paper / National Bureau of Economic Research, Inc.
111
Health care management review : HCM review
27
International journal of hospitality management
25
Quality management journal : QMJ
17
NBER working paper series
15
Auditing : a journal of practice & theory
14
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
Journal of retailing and consumer services
14
Economics of education review
12
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
11
Journal of health economics
11
Journal of human resources : JHR
11
The journal of services marketing
11
The review of economics and statistics
11
Health affairs : at the intersection of health, health care, and policy
10
Journal of air transport management
10
Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
10
The American economic review
10
American economic journal : a journal of the American Economic Association
9
Discussion paper series / IZA
9
Health care financing review
9
The Milbank quarterly
9
Journal of accounting and public policy
8
Journal of business research : JBR
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Services marketing quarterly
8
Academy of Management journal : AMJ
7
Brookings papers on education policy
7
Economic inquiry : journal of the Western Economic Association International
7
Journal of service research : JSR
7
The journal of economic perspectives : EP ; a journal of the American Economic Association
7
Discussion paper / Centre for Economic Policy Research
6
Eastern economic journal
6
International journal of auditing : IJA
6
International journal of contemporary hospitality management
6
International public management journal
6
Journal of labor economics
6
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ECONIS (ZBW)
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1
How do team workloads and team staffing affect the audit? : archival evidence from U.S. audits
Christensen, Brant E.
;
Newton, Nathan J.
;
Wilkins, Michael
- In:
Accounting, organizations and society : an …
92
(
2021
),
pp. 1-20
Persistent link: https://www.econbiz.de/10013271021
Saved in:
2
Fee pressure and audit quality
Ettredge, Michael L.
;
Fuerherm, Elizabeth Emeigh
;
Li, Chan
- In:
Accounting, organizations and society : an …
39
(
2014
)
4
,
pp. 247-263
Persistent link: https://www.econbiz.de/10010402762
Saved in:
3
A longitudinal study of the zone of tolerance
Stodnick, Michael
;
Marley, Kathryn A.
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10009770753
Saved in:
4
The influence of event quality on revisit intention : gender difference and segmentation strategy
Kim, Tae Ho
;
Ko, Yong Jae
;
Park, Chan Min
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
3
,
pp. 205-224
Persistent link: https://www.econbiz.de/10009759415
Saved in:
5
An accountability framework for financial statement auditors and related research questions
Peecher, Mark E.
;
Solomon, Ira
;
Trotman, Ken T.
- In:
Accounting, organizations and society : an …
38
(
2013
)
8
,
pp. 596-620
Persistent link: https://www.econbiz.de/10010231717
Saved in:
6
Comparing self-regulation and statutory : evidence from the accounting profession
Anantharaman, Divya
- In:
Accounting, organizations and society : an …
37
(
2012
)
2
,
pp. 55-77
Persistent link: https://www.econbiz.de/10009531509
Saved in:
7
Validation of Eventserv-Short : a brief measure of customer satisfaction with game day services
Martin, David S.
;
Howell, Ryan
;
Newman, Christopher
; …
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
4
,
pp. 386-398
Persistent link: https://www.econbiz.de/10009581783
Saved in:
8
Is it time for auditor independence yet?
Bazerman, Max H.
;
Moore, Don A.
- In:
Accounting, organizations and society : an …
36
(
2011
)
4/5
,
pp. 310-312
Persistent link: https://www.econbiz.de/10009382493
Saved in:
9
The relative effectiveness of persuasion tactics in auditor-client negotiations
Perreault, Stephen
;
Kida, Thomas
- In:
Accounting, organizations and society : an …
36
(
2011
)
8
,
pp. 534-547
Persistent link: https://www.econbiz.de/10009412862
Saved in:
10
Assessment of event quality in major spectator sports
Ko, Yong Jae
;
Zhang, Xiaohe
;
Cattani, Kevin
;
Pastore, Donna
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
3
,
pp. 304-322
Persistent link: https://www.econbiz.de/10009232062
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