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subject:"USA"
~isPartOf:"Journal of fashion marketing and management"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Verbraucherzufriedenheit"
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USA
Verbraucherzufriedenheit
Customer satisfaction
438
Kundenzufriedenheit
436
Consumer behaviour
329
Konsumentenverhalten
329
Beziehungsmarketing
260
Relationship marketing
260
Dienstleistungsqualität
216
Service quality
216
Einzelhandel
87
Retail trade
87
Online retailing
82
Online-Handel
82
Satisfaction
64
Customer service
48
E-commerce
48
Electronic Commerce
48
Kundenservice
48
Viral marketing
39
Virales Marketing
39
Brand management
37
Markenführung
37
Beschwerdemanagement
33
Complaint management
33
Customer loyalty
32
Confidence
30
Vertrauen
30
Brand image
29
Markenimage
29
Customer experience
27
Internet marketing
27
Loyalty
27
Online-Marketing
27
Social Web
26
Social web
26
Mobile communications
24
Mobilkommunikation
24
Emotion
23
Customer integration
22
Kundenintegration
22
Customer retention
21
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2
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Article
16
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Article in journal
16
Aufsatz in Zeitschrift
16
Language
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English
16
Author
All
Carpenter, Jason M.
2
Jin, Byoungho
2
Basil, Debra Z.
1
Bennur, Shubhapriya
1
Brosdahl, Deborah J. C.
1
Chang, Hyo Jung
1
Chiagouris, Larry
1
Daroczi, Zoltan
1
Ford, John B.
1
Fowler, Deborah Clay
1
Giddings, Valerie L.
1
Goodrich, Kendall
1
Gopalakrishna, Pradeep
1
Guthrie, Michelle
1
Jones, Michelle R.
1
Jung, Jaehee
1
Karande, Kiran
1
Khantimirov, Denis
1
Kim, Hye-Shin
1
Kim, Hye-yŏng
1
Kim, Jiyoung
1
Kim, Jung-hwan
1
Kim, Young K.
1
Kirk, Colleen P.
1
Lee, Min-young
1
Lennon, Sharron J.
1
Manrai, Ajay K.
1
Manrai, Lalita A.
1
Mazaheri, Ebrahim
1
Meyer, Tracy
1
Ramsey, Rosemary
1
Rieke, Sara Emma
1
Smith, Amy K.
1
Swinney, Jane L.
1
Velikova, Natalia
1
Yanamandram, Venkata
1
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Published in...
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Journal of fashion marketing and management
Journal of retailing and consumer services
SpringerLink / Bücher
37
International journal of hospitality management
25
Gabler Edition Wissenschaft
15
The journal of services marketing
13
Services marketing quarterly
12
Research
11
Journal of business research : JBR
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Journal of service research : JSR
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
Europäische Hochschulschriften / 5
8
International journal of contemporary hospitality management
8
Psychology & marketing
8
Industrial marketing management : the international journal for industrial and high-tech firms
7
Journal of consumer research : JCR ; an interdisciplinary bimonthly
7
Managing service quality : MSQ ; an international journal
7
Neue betriebswirtschaftliche Forschung : Nbf
7
Schriftenreihe Schwerpunkt Marketing
7
Springer eBook Collection / Business and Economics
7
Wissenschaftliche Arbeitspapiere / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
7
Basler Schriften zum Marketing
6
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
6
Journal of marketing theory and practice
6
Journal of the Academy of Marketing Science
6
Journal of vacation marketing : an international journal
6
Reihe: Marketing : MAR
6
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
6
Applied Marketing Science / Angewandte Marketingforschung
5
Gabler-Edition Wissenschaft
5
Health care management review : HCM review
5
Journal of air transport management
5
Journal of travel and tourism marketing
5
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
5
Schriften zum Marketing
5
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
5
Springer Gabler Research
5
Wissenschaft & Praxis
5
Working paper / International University in Germany, School of Business Administration
5
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ECONIS (ZBW)
16
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1
Dissatisfaction after service failures as a realized transaction risk : customer opportunism as a function of external and internal rewards
Khantimirov, Denis
;
Karande, Kiran
;
Ford, John B.
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012132180
Saved in:
2
Exploration of factors influencing body image satisfaction and purchase intent : millennial females
Rieke, Sara Emma
;
Fowler, Deborah Clay
;
Chang, Hyo Jung
; …
- In:
Journal of fashion marketing and management
20
(
2016
)
2
,
pp. 208-229
Persistent link: https://www.econbiz.de/10011575486
Saved in:
3
Cross-cultural investigation of US and Indian consumer's apparel attribute choices applying Kano's theory
Bennur, Shubhapriya
;
Jin, Byoungho
- In:
Journal of fashion marketing and management
17
(
2013
)
3
,
pp. 306-321
Persistent link: https://www.econbiz.de/10009784779
Saved in:
4
Some people just want to read : the roles of age, interactivity, and perceived usefulness of print in the consumption of digital information products
Kirk, Colleen P.
;
Chiagouris, Larry
;
Gopalakrishna, Pradeep
- In:
Journal of retailing and consumer services
19
(
2012
)
1
,
pp. 168-178
Persistent link: https://www.econbiz.de/10009507877
Saved in:
5
Are consumers with disabilities receiving the services they need?
Goodrich, Kendall
;
Ramsey, Rosemary
- In:
Journal of retailing and consumer services
19
(
2012
)
1
,
pp. 89-97
Persistent link: https://www.econbiz.de/10009507893
Saved in:
6
US male generational cohorts : retail format preferences, desired retail attributes, satisfaction and loyalty
Brosdahl, Deborah J. C.
;
Carpenter, Jason M.
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 545-552
Persistent link: https://www.econbiz.de/10009655513
Saved in:
7
The impact of pre-existing attitude and conflict management style on customer satisfaction with service recovery
Mazaheri, Ebrahim
;
Basil, Debra Z.
;
Yanamandram, Venkata
; …
- In:
Journal of retailing and consumer services
18
(
2011
)
3
,
pp. 235-245
Persistent link: https://www.econbiz.de/10009158885
Saved in:
8
Information available on a web site : effects on consumers' shopping outcomes
Kim, Jung-hwan
;
Lennon, Sharron J.
- In:
Journal of fashion marketing and management
14
(
2010
)
2
,
pp. 247-262
Persistent link: https://www.econbiz.de/10003985984
Saved in:
9
Tall women's satisfaction with the fit and style of tall women's clothing
Jones, Michelle R.
;
Giddings, Valerie L.
- In:
Journal of fashion marketing and management
14
(
2010
)
1
,
pp. 58-71
Persistent link: https://www.econbiz.de/10003958642
Saved in:
10
Emotional loyalty and share of wallet: a contingency approach
Kim, Hye-yŏng
;
Lee, Min-young
- In:
Journal of retailing and consumer services
17
(
2010
)
5
,
pp. 333-339
Persistent link: https://www.econbiz.de/10008654251
Saved in:
1
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