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subject:"USA"
~isPartOf:"Journal of vacation marketing : an international journal"
~subject:"Hotel industry"
~subject:"Product quality"
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Search: subject_exact:"Qualität von Dienstleistungen"
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USA
Hotel industry
Product quality
Dienstleistungsqualität
21
Service quality
21
Customer satisfaction
13
Kundenzufriedenheit
13
Hotellerie
6
Consumer behaviour
5
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Konsumentenverhalten
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satisfaction
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service quality
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11
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Assaker, Guy
2
El Haddad, Rania
2
Hallak, Rob
2
Andersson, Tommy D.
1
Armbrecht, John
1
Baranishyn, Mike
1
Chan, Eric S. W.
1
Crotts, John C.
1
Cudmore, B. Andrew
1
Dauchez, Camille
1
Espino Rodríguez, Toms F.
1
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1
Frederick, James R.
1
Gan Loo Geok, Lydia
1
Kara, Derya
1
Lee, Myong Jae
1
Leung, Rosanna
1
Lundberg, Erik
1
Magnini, Vincent P.
1
O'Neill, Martin A.
1
Poh Theng Loo
1
Riscinto-Kozub, Kristen Ann
1
Rodríguez-Díaz, Manuel
1
Singh, Neha
1
Szemik, Anna-Milena
1
Tran, Xuan
1
Van Hyfte, Missy
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Zehrer, Anita
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Journal of vacation marketing : an international journal
International journal of hospitality management
163
Working paper / National Bureau of Economic Research, Inc.
113
International journal of contemporary hospitality management
64
Journal of hospitality marketing & management
55
Tourism management : research, policies, practice
44
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of travel and tourism marketing
36
Journal of retailing and consumer services
34
Quality management journal : QMJ
30
Health care management review : HCM review
29
International journal of productivity and quality management : IJPQM
27
The service industries journal
27
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
26
Journal of business research : JBR
23
NBER working paper series
23
Total quality management & business excellence
23
The journal of services marketing
21
International journal of quality & reliability management
19
Journal of health economics
19
International journal of production research
18
Auditing : a journal of practice & theory
17
The TQM journal : the international review of organizational improvement
17
Economics of education review
15
Tourism management perspectives : TMP
15
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
International journal of industrial organization
14
Journal of air transport management
14
NBER Working Paper
14
Services marketing quarterly
14
Managing service quality : MSQ ; an international journal
13
Tourism analysis : an interdisciplinary tourism & hospitality journal
13
European research studies
12
International journal of production economics
12
The American economic review
12
Tourism economics : the business and finance of tourism and recreation
12
Cogent business & management
11
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
11
Journal of human resources : JHR
11
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ECONIS (ZBW)
11
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1
Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck
Rodríguez-Díaz, Manuel
;
Espino Rodríguez, Toms F.
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
3
,
pp. 261-274
Persistent link: https://www.econbiz.de/10011912209
Saved in:
2
A service failure framework of hotels in Taiwan : adaptation of 7Ps marketing mix elements
Poh Theng Loo
;
Leung, Rosanna
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
1
,
pp. 79-100
Persistent link: https://www.econbiz.de/10011876123
Saved in:
3
Re-examining the relationships among perceived quality, value, satisfaction, and destination loyalty : a higher-order structural model
Hallak, Rob
;
Assaker, Guy
;
El Haddad, Rania
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
2
,
pp. 118-135
Persistent link: https://www.econbiz.de/10011876188
Saved in:
4
Linking event quality to economic impact : a study of quality, satisfaction, use value and expenditure at a music festival
Andersson, Tommy D.
;
Armbrecht, John
;
Lundberg, Erik
- In:
Journal of vacation marketing : an international journal
23
(
2017
)
2
,
pp. 114-132
Persistent link: https://www.econbiz.de/10011951128
Saved in:
5
Price fairness perceptions and hotel customers' behavioral intentions
El Haddad, Rania
;
Hallak, Rob
;
Assaker, Guy
- In:
Journal of vacation marketing : an international journal
21
(
2015
)
3
,
pp. 262-276
Persistent link: https://www.econbiz.de/10011403677
Saved in:
6
Hotel brand personality and brand quality
Tran, Xuan
;
Dauchez, Camille
;
Szemik, Anna-Milena
- In:
Journal of vacation marketing : an international journal
19
(
2013
)
4
,
pp. 329-341
Persistent link: https://www.econbiz.de/10010188930
Saved in:
7
Culture and service-related positive disconfirmations : an application of travel blog analysis
Magnini, Vincent P.
;
Kara, Derya
;
Crotts, John C.
; …
- In:
Journal of vacation marketing : an international journal
18
(
2012
)
3
,
pp. 251-257
Persistent link: https://www.econbiz.de/10009580673
Saved in:
8
Service failures and recovery actions in the hotel industry : a text-mining approach
Lee, Myong Jae
;
Singh, Neha
;
Chan, Eric S. W.
- In:
Journal of vacation marketing : an international journal
17
(
2011
)
3
,
pp. 197-207
Persistent link: https://www.econbiz.de/10009261687
Saved in:
9
Medical tourism facilitators : patterns of service differentiation
Gan Loo Geok, Lydia
;
Frederick, James R.
- In:
Journal of vacation marketing : an international journal
17
(
2011
)
3
,
pp. 165-183
Persistent link: https://www.econbiz.de/10009261694
Saved in:
10
Defining visitor satisfaction in the context of camping oriented nature-based tourism : the driving force of quality!
O'Neill, Martin A.
;
Riscinto-Kozub, Kristen Ann
;
Van …
- In:
Journal of vacation marketing : an international journal
16
(
2010
)
2
,
pp. 141-156
Persistent link: https://www.econbiz.de/10003975367
Saved in:
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