//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"USA"
~subject:"Brand image"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer satisfaction"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
USA
Brand image
Customer satisfaction
13,642
Kundenzufriedenheit
13,439
Service quality
6,109
Dienstleistungsqualität
6,080
Consumer behaviour
5,324
Beziehungsmarketing
5,323
Konsumentenverhalten
5,321
Relationship marketing
5,318
customer satisfaction
1,247
Satisfaction
1,044
Arbeitszufriedenheit
994
Job satisfaction
985
Customer service
979
Online retailing
978
Online-Handel
978
Kundenservice
974
Qualitätsmanagement
915
Quality management
868
Holiday behaviour
834
Urlaubsverhalten
834
Electronic Commerce
789
E-commerce
769
Emotion
769
Beschwerdemanagement
758
Complaint management
758
Confidence
686
Vertrauen
686
Verbraucherzufriedenheit
659
Einzelhandel
655
Markenimage
643
Retail trade
641
Hotel industry
638
Hotellerie
637
Tourismus
629
Tourism
624
Brand management
623
Markenführung
622
service quality
622
satisfaction
596
more ...
less ...
Online availability
All
Undetermined
407
Free
126
Type of publication
All
Article
994
Book / Working Paper
100
Type of publication (narrower categories)
All
Article in journal
954
Aufsatz in Zeitschrift
954
Aufsatz im Buch
40
Book section
40
Graue Literatur
25
Non-commercial literature
25
Hochschulschrift
16
Arbeitspapier
14
Working Paper
14
Thesis
12
Case study
9
Fallstudie
9
Conference paper
4
Konferenzbeitrag
4
Aufsatzsammlung
3
Collection of articles written by one author
3
Guidebook
3
Ratgeber
3
Sammlung
3
Collection of articles of several authors
2
Company information
2
Firmeninformation
2
Sammelwerk
2
Umfrage
2
Biografie
1
Biography
1
Dissertation u.a. Prüfungsschriften
1
Fallstudiensammlung
1
Lehrbuch
1
Reprint
1
Textbook
1
more ...
less ...
Language
All
English
1,073
German
20
Undetermined
2
Author
All
Han, Heesup
17
Jang, Soocheong
9
Ryu, Kisang
7
Hyun, Sunghyup Sean
6
Loureiro, Sandra Maria Correia
6
Chahal, Hardeep
5
Enkawa, Takao
5
Gil Saura, Irene
5
Hsu, Maxwell K.
5
Huber, Frank
5
Kim, Wansoo
5
Usman, Osly
5
Wong, IpKin Anthony
5
Aksoy, Lerzan
4
Civelek, Mustafa Emre
4
Frank, Björn
4
Ha, Jooyeon
4
Japutra, Arnold
4
Keiningham, Timothy
4
Mattila, Anna S.
4
McFadden, Kathleen L.
4
Naumann, Earl
4
Assaker, Guy
3
Bilgihan, Anil
3
Blankson, Charles
3
Botti, Simona
3
Büttner, Miriam
3
Chi, Christina G.
3
Chua, Bee-Lia
3
Cobanoglu, Cihan
3
Crotts, John C.
3
Dutta, Kamani
3
Dwivedi, Abhishek
3
Ekinci, Yuksel
3
Fazal-e-Hasan, Syed
3
Fuentes-Blasco, María
3
Gowen, Charles, III.
3
Gursoy, Dogan
3
Gómez, Miguel I.
3
Ha, Hong Youl
3
more ...
less ...
Institution
All
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
National Bureau of Economic Research
1
Springer Fachmedien Wiesbaden
1
Universität Kassel
1
Universität Mannheim
1
Verband Deutscher Maschinen- und Anlagenbau
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
International journal of hospitality management
42
Journal of retailing and consumer services
38
Journal of business research : JBR
36
Journal of travel and tourism marketing
22
The journal of brand management : an international journal
20
The journal of services marketing
19
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
18
Services marketing quarterly
18
International journal of contemporary hospitality management
17
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
17
Journal of hospitality marketing & management
16
Psychology & marketing
16
The journal of product & brand management
13
Asia Pacific journal of marketing and logistics
10
Journal of the Academy of Marketing Science
10
Tourism management : research, policies, practice
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of service research : JSR
9
Journal of strategic marketing
9
The service industries journal
9
Cogent business & management
8
Journal of air transport management
8
Journal of consumer research : JCR ; an interdisciplinary bimonthly
8
Journal of marketing theory and practice
8
Managing service quality : MSQ ; an international journal
7
Journal of destination marketing & management
6
Journal of vacation marketing
6
Journal of vacation marketing : an international journal
6
Service business
6
European journal of marketing : EJM
5
Global business review
5
Health care management review : HCM review
5
International journal of internet marketing and advertising : IJIMA
5
International journal of retail & distribution management
5
Journal of Islamic marketing
5
Journal of consumer behaviour : an international research review
5
Journal of fashion marketing and management
5
Journal of marketing management : MM
5
Journal of marketing theory and practice : JMTP
5
Nepalese journal of economics : a publication of Uniglobe College
5
more ...
less ...
Source
All
ECONIS (ZBW)
1,089
USB Cologne (EcoSocSci)
4
RePEc
1
Showing
61
-
70
of
1,094
Sort
Relevance
Date (newest first)
Date (oldest first)
61
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
62
How does ergo-functional value resonance enhance intention to use? : An SDL perspective
Rini, Gilang Puspita
;
Ferdinand, Augusty Tae
- In:
International journal of innovation and technology …
21
(
2024
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014495773
Saved in:
63
Offline-to-online and online-to-offline (a reciprocal O2O model) : re-patronage in an omni-channel
Liao, Shu-Hsien
;
Hu, Da-Chian
;
Liu, Hui-Ling
- In:
International journal of retail and distribution management
52
(
2024
)
3
,
pp. 341-354
Persistent link: https://www.econbiz.de/10014513281
Saved in:
64
A study on consumer preference and satisfaction towards various brands of hair shampoo in Ahmedabad city : consumer preference and satisfaction towards hair shampoo brands
Rawal, Nupur
;
Singh, Gurmeet Sikh
- In:
Data-driven decision making for long-term business success
,
(pp. 356-368)
.
2024
Persistent link: https://www.econbiz.de/10014483558
Saved in:
65
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
66
Role of brand attachment and satisfaction in driving customer behaviors for durables : a longitudinal study
Guru, Ramesh Roshan Das
;
Paulssen, Marcel
;
Japutra, Arnold
- In:
European journal of marketing
58
(
2024
)
1
,
pp. 217-254
Persistent link: https://www.econbiz.de/10014466299
Saved in:
67
Exploring the motivating factors for using live-streaming and their influence on consumers' hedonic well-being : the mediating effect of psychological engagement
Asante, Isaac Owusu
;
Jiang, Yushi
;
Miao, Miao
- In:
Psychology & marketing
41
(
2024
)
1
,
pp. 27-44
Persistent link: https://www.econbiz.de/10014467463
Saved in:
68
Deriving value from branded mobile apps : exploring the role of brand satisfaction, age, and value-in-use subdimensions
Santos, Susana
;
Gonc̦alves, Helena Martins
;
Mendes, Rita
; …
- In:
Psychology & marketing
41
(
2024
)
3
,
pp. 610-627
Persistent link: https://www.econbiz.de/10014467622
Saved in:
69
The impact of financial performance and corporate reputation on customer purchases : the role of stakeholders and brand value in the automotive sector
Sánchez-Iglesias, Nuria
;
García-Madariaga, Jesús
; …
- In:
Marketing intelligence & planning
42
(
2024
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10014469191
Saved in:
70
The effect of Islamic attributes, destination image, scepticism, perceived value and halal awareness on the intention to engage in Muslim-friendly travel
Rostiani, Rokhima
;
Firdausi, Asri Sekar Mawar
;
Arini, …
- In:
Journal of Islamic marketing
15
(
2024
)
2
,
pp. 613-632
Persistent link: https://www.econbiz.de/10014470394
Saved in:
First
Prev
3
4
5
6
7
8
9
10
11
12
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->