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subject:"Unternehmen"
~person:"Aula, Pekka"
~person:"Cham Tat Huei"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Reputation von Unternehmen"
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Unternehmen
Kundenzufriedenheit
Corporate reputation
8
Firmenimage
8
Beziehungsmarketing
3
Dienstleistungsqualität
3
Hotel industry
3
Hotellerie
3
Relationship marketing
3
Reputation
3
Service quality
3
Öffentlichkeitsarbeit
3
Consumer behaviour
2
Customer satisfaction
2
Konsumentenverhalten
2
Malaysia
2
Social Media
2
Stakeholder
2
corporate image
2
customer loyalty
2
customer satisfaction
2
Business ethics
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Cross-cultural management
1
Cultural identity
1
Dienstleistungssektor
1
Interkulturelles Management
1
Internet marketing
1
Kommunikationsstrategie
1
Kulturelle Identität
1
Marketing management
1
Marketingmanagement
1
Online-Marketing
1
Organisatorischer Wandel
1
Organizational change
1
Prestige
1
Public relations
1
Risikomanagement
1
Risk management
1
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English
5
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Aula, Pekka
Cham Tat Huei
Helm, Sabrina
6
Drengner, Jan
4
Niederhäuser, Markus
4
Rosenberger, Nicole
4
Schaarschmidt, Mario
4
Walsh, Gianfranco
4
Aaker, Jennifer
3
Doorley, John
3
Garcia, Helio F.
3
Garcia, Helio Fred
3
Hofmann, Thorsten
3
Höbel, Peter
3
Jaiswal, Deepak
3
Kant, Rishi
3
Lombart, Cindy
3
Louis, Didier
3
Mogilner, Cassie
3
Paulssen, Marcel
3
Pérez, Andrea
3
Ackermann, Ulrike
2
Assaker, Guy
2
Bagozzi, Richard P.
2
Barnett, Michael L.
2
Caruana, Albert
2
Chen, Xiaohong
2
Cheney, George
2
Cheng Boon Liat
2
Christensen, Lars Thøger
2
Eberl, Markus
2
Esmaeilpour, Majid
2
Falkenreck, Christine
2
Fuchs, Sebastian
2
Galbreath, Jeremy
2
Garnefeld, Ina
2
Giovanis, Apostolos
2
Hautzinger, Henrik
2
Heinonen, Jouni
2
Hsu, Maxwell K.
2
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
LEA's communication series
1
Management for Professionals
1
Management for professionals
1
SpringerLink / Bücher
1
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ECONIS (ZBW)
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1
The role of cultural differences in customer retention : evidence from the high-contact service industry
Fam, Kim Shyan
;
Boon Liat Cheng
;
Cham Tat Huei
;
Yi, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 257-288
Persistent link: https://www.econbiz.de/10014230003
Saved in:
2
The reputable firm : how digitalization of communication is revolutionizing reputation management
Aula, Pekka
;
Heinonen, Jouni
-
2016
Persistent link: https://www.econbiz.de/10011377902
Saved in:
3
The Reputable Firm : How Digitalization of Communication Is Revolutionizing Reputation Management
Aula, Pekka
-
2016
Reputation -- Digital Revolution of Communication -- Towards an Accountable Firm -- The Power of Corporate Purpose -- Extended Culture -- Stakeholders Revised -- Risk of Risks -- Evidence-Based Reputation Management -- The Reputable Firm.
Persistent link: https://www.econbiz.de/10014017971
Saved in:
4
The associations between service quality, corporate image, customer satisfaction, and loyalty : evidence from the Malaysian hotel industry
Cheng Boon Liat
;
Mansori, Shaheen
;
Cham Tat Huei
- In:
Journal of hospitality marketing & management
23
(
2014
)
3/4
,
pp. 314-326
Persistent link: https://www.econbiz.de/10010396183
Saved in:
5
Strategic reputation management : towards company of good
Aula, Pekka
;
Mantere, Saku
-
2008
Persistent link: https://www.econbiz.de/10003565019
Saved in:
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