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subject:"Unternehmensnetzwerk"
~person:"Juga, Jari"
~subject:"Service quality"
~type_genre:"Article in journal"
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Unternehmensnetzwerk
Service quality
Logistics provider
6
Logistikdienstleister
6
Dienstleistungsqualität
4
Customer satisfaction
3
Finland
3
Finnland
3
Kundenzufriedenheit
3
Logistics
3
Logistik
3
Beziehungsmarketing
2
Lieferantenmanagement
2
Outsourcing
2
Relationship marketing
2
Supplier relationship management
2
Brand image
1
Brand management
1
Business services
1
Confidence
1
Control
1
Corporate brand equity
1
Digitale Dienste
1
Freight transport industry
1
Industrie
1
Kontrolle
1
Loyalty
1
Manufacturing industries
1
Markenführung
1
Markenimage
1
Multivariate Analyse
1
Multivariate analysis
1
Organisationale Entscheidung
1
Organizational decision-making
1
Quality management
1
Qualitätsmanagement
1
Strategic management
1
Strategisches Management
1
Structural equation model
1
Strukturgleichungsmodell
1
Third-party logistics service providers
1
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Article
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Article in journal
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4
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English
4
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Juga, Jari
Masudin, Ilyas
5
Restuputri, Dian Palupi
5
Hewitt, Mike
4
Juntunen, Jouni
4
Semet, Frédéric
4
Belieres, Simon
3
Chhetri, Prem
3
Chu, Zhaofang
3
Goldsby, Thomas J.
3
Grant, David B.
3
Gupta, Anchal
3
Ishfaq, Rafay
3
Jozefowiez, Nicolas
3
Kilibarda, Milorad
3
Knemeyer, A. Michael
3
Singh, Rajesh K.
3
Wallenburg, Carl Marcus
3
Wang, Qiang
3
Adarme-Jaimes, Wilson
2
Boysen, Nils
2
Briggs, Elten
2
Cahill, David L.
2
Chen, Haozhe
2
Chen, Mu-Chen
2
Cichosz, Marzenna
2
Corbitt, Brian
2
Daugherty, Patricia J.
2
Dullaert, Wout
2
Ebrahimnejad, Sadoullah
2
Ellinger, Alexander E.
2
Esper, Terry L.
2
Franz, Martin
2
Helwing, Veronique
2
Hofer, Adriana Rossiter
2
Hsu, Chia-Lin
2
Juntunen, Mari
2
Kawa, Arkadiusz
2
Keller, Scott B.
2
Lagorio, Alexandra
2
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International journal of logistics : research and applications
1
Managing service quality : MSQ ; an international journal
1
Strategic outsourcing : an International journal
1
The journal of services marketing
1
Source
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ECONIS (ZBW)
4
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1
Latent classes of service quality, logistics costs and loyalty
Juntunen, Jouni
;
Juntunen, Mari
;
Juga, Jari
- In:
International journal of logistics : research and …
18
(
2015
)
5
,
pp. 442-458
Persistent link: https://www.econbiz.de/10011482340
Saved in:
2
Investigating brand equity of third-party service providers
Grant, David B.
;
Juntunen, Jouni
;
Juga, Jari
;
Juntunen, Mari
- In:
The journal of services marketing
28
(
2014
)
3
,
pp. 214-222
Persistent link: https://www.econbiz.de/10010391432
Saved in:
3
Service quality and its relation to satisfaction and loyalty in logistics outsourcing relationships
Juga, Jari
;
Juntunen, Jouni
;
Grant, David B.
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
6
,
pp. 496-510
Persistent link: https://www.econbiz.de/10008778634
Saved in:
4
Short-run vs long-run trade-offs in outsourcing relationships : impacts on loyalty and switching propensity
Juntunen, Jouni
;
Grant, David B.
;
Juga, Jari
- In:
Strategic outsourcing : an International journal
3
(
2010
)
3
,
pp. 211-225
Persistent link: https://www.econbiz.de/10008810152
Saved in:
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