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subject:"Vertrauen"
~person:"Balaji, M. S."
~person:"Bilgihan, Anil"
~subject:"Confidence"
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Vertrauen
Confidence
Beziehungsmarketing
36
Relationship marketing
36
Consumer behaviour
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26
Customer satisfaction
23
Kundenzufriedenheit
23
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Balaji, M. S.
Bilgihan, Anil
Svensson, Göran
16
Usman, Osly
10
Akrout, Houcine
8
Han, Heesup
7
Mysen, Tore
7
Paulssen, Marcel
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Fatima, Johra Kayeser
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Mostert, Pierre
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Rather, Raouf Ahmad
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Roberts-Lombard, Mornay
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Bui Thanh Khoa
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Lee, Choong-Ki
4
Osman, Zahir
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Park, Jungkun
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Pratiwi, Hana
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Rajaobelina, Lova
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Renner, Elke
4
Rosmawati, Pipih
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Sridhar, Shrihari
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Tyran, Jean-Robert
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Ahn, Jiseon
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Albaum, Gerald S.
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Balqiah, Tengku Ezni
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Brun, Isabelle
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Busser, James A.
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Casidy, Riza
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Cheah, Jun-Hwa
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International journal of consumer studies
1
International journal of services, economics and management
1
Journal of business research : JBR
1
Journal of strategic marketing
1
The international review of retail, distribution and consumer research
1
The journal of product & brand management
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ECONIS (ZBW)
7
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1
The determinants of retail customers' purchase intent
Menidjel, Choukri
;
Bilgihan, Anil
- In:
International journal of consumer studies
46
(
2022
)
6
,
pp. 2503-2520
Persistent link: https://www.econbiz.de/10013412526
Saved in:
2
Exploring the impact of personality traits on perceived relationship investment, relationship quality, and loyalty in the retail industry
Menidjel, Choukri
;
Bilgihan, Anil
;
Benhabib, Abderrezzak
- In:
The international review of retail, distribution and …
31
(
2021
)
1
,
pp. 106-129
Persistent link: https://www.econbiz.de/10012425335
Saved in:
3
Customer engagement behavior in individualistic and collectivistic markets
Roy, Sanjit
;
Balaji, M. S.
;
Soutar, Geoffrey N.
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 281-290
Persistent link: https://www.econbiz.de/10011855333
Saved in:
4
Examining the moderating role of personality traits in the relationship between brand trust and brand loyalty
Menidjel, Choukri
;
Benhabib, Abderrezzak
;
Bilgihan, Anil
- In:
The journal of product & brand management
26
(
2017
)
6
,
pp. 631-649
Persistent link: https://www.econbiz.de/10011801141
Saved in:
5
Does relationship communication matter in B2C service relationships?
Balaji, M. S.
;
Roy, Sanjit
;
Khong Kok Wei
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 186-200
Persistent link: https://www.econbiz.de/10011487025
Saved in:
6
Why travellers share information online : a model of trust, innovativeness and loyalty in Generation Y travellers
Sukhu, Anupama
;
Bilgihan, Anil
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 115-131
Persistent link: https://www.econbiz.de/10010432185
Saved in:
7
Managing customer citizenship behavior : a relationship perspective
Balaji, M. S.
- In:
Journal of strategic marketing
22
(
2014
)
3
,
pp. 222-239
Persistent link: https://www.econbiz.de/10010384772
Saved in:
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