//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
type:"article"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Total quality management & business excellence"
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Unscharfe Logik"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Fuzzy sets
104
Fuzzy-Set-Theorie
104
Innovation
26
Innovation management
18
Innovationsmanagement
18
Qualitative Methode
15
Qualitative method
15
Dienstleistungsqualität
12
Service quality
12
Quality management
11
Qualitätsmanagement
11
fsQCA
11
Fuzzy set qualitative comparative analysis
10
Consumer behaviour
9
Konsumentenverhalten
9
Firm performance
8
Unternehmenserfolg
8
Decision
6
Entscheidung
6
Kundenzufriedenheit
6
Operations Research
6
Operations research
6
Qualitative comparative analysis
6
Welt
6
World
6
AHP approach
5
AHP-Verfahren
5
Fuzzy set qualitative comparative analysis (fsQCA)
5
Fuzzy-set qualitative comparative analysis
5
Multi-criteria analysis
5
Multikriterielle Entscheidungsanalyse
5
Performance measurement
5
Performance-Messung
5
Beziehungsmarketing
4
Brand image
4
Brand management
4
Entrepreneurship
4
FsQCA
4
Fuzzy set QCA
4
more ...
less ...
Online availability
All
Undetermined
5
Type of publication
All
Article
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Language
All
English
6
Author
All
Abebe, Birhanu Beshah
1
Azad, Mohsen Farzaneh
1
Beheshtinia, Mohammad Ali
1
Chang, Chao-Chin
1
Chen, Li-Fei
1
Chiu, Fu-Hsuan
1
Disegna, Marta
1
Dvivedi, Akshay
1
Filketu, Sisay
1
Gonnon, Martin
1
Hsiao, Yu-Hsiang
1
Hsu, Shih-yun
1
Marshall, Roger
1
Miranda, Sandra
1
Prayag, Girish
1
Queiró, Rita
1
Taheri, Babak
1
Tavares, Patrícia
1
Woodside, Arch G.
1
more ...
less ...
Published in...
All
Journal of business research : JBR
Total quality management & business excellence
International journal of production research
4
International journal of services, economics and management
4
Journal of air transport management
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Fuzzy economic review : the review of the International Association for Fuzzy-Set Management and Economy
3
Transportation research / E : an international journal
2
Administrative Sciences : open access journal
1
Analysis of socio-economic conditions : insights from a fuzzy multidimensional aproach
1
Benchmarking : an international journal
1
Decision Analytics
1
Electronic commerce research and applications
1
Enterprise information systems
1
IEEE transactions on engineering management : EM
1
International journal of business and systems research : IJBSR
1
International journal of economic perspectives : IJEP
1
International journal of education economics and development : IJEED
1
International journal of information technology and management : IJITM
1
International journal of management and decision making : IJMDM
1
International journal of productivity and quality management : IJPQM
1
International journal of quality and innovation
1
International journal of services and operations management
1
International journal of services technology and management : IJSTM
1
International journal of shipping and transport logistics : IJSTL
1
Journal of food products marketing
1
Journal of industrial engineering and management : JIEM
1
Journal of management and strategy : JMS
1
Journal of retailing and consumer services
1
Journal of strategic marketing
1
Management decision : MD
1
Marketing intelligence & planning
1
Modern analysis of customer surveys : with applications using R
1
Modern economy
1
Operational research : an international journal
1
Review of managerial science
1
Service business
1
Socio-economic planning sciences : the international journal of public sector decision-making
1
Supply chain sustainability : modeling and innovative research frameworks
1
The TQM journal : the international review of organizational improvement
1
more ...
less ...
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Coping, rumination, and electronic word-of-mouth : segmenting consumer responses to service failure via fuzzy clustering
Gonnon, Martin
;
Taheri, Babak
;
Disegna, Marta
;
Prayag, …
- In:
Journal of business research : JBR
166
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014380316
Saved in:
2
A fuzzy QFD approach using SERVQUAL and Kano models under budget constraint for hotel services
Beheshtinia, Mohammad Ali
;
Azad, Mohsen Farzaneh
- In:
Total quality management & business excellence
30
(
2019
)
7
,
pp. 808-830
Persistent link: https://www.econbiz.de/10012199789
Saved in:
3
Decision-making on job satisfaction improvement programmes using fuzzy QFD model : a case study in Ethiopia
Filketu, Sisay
;
Dvivedi, Akshay
;
Abebe, Birhanu Beshah
- In:
Total quality management & business excellence
30
(
2019
)
10
,
pp. 1068-1091
Persistent link: https://www.econbiz.de/10012199815
Saved in:
4
Perceived service quality and customer satisfaction : a fuzzy set QCA approach in the railway sector
Miranda, Sandra
;
Tavares, Patrícia
;
Queiró, Rita
- In:
Journal of business research : JBR
89
(
2018
),
pp. 371-377
Persistent link: https://www.econbiz.de/10011881817
Saved in:
5
Configurational path to customer satisfaction and stickiness for a restaurant chain using fuzzy set qualitative comparative analysis
Hsiao, Yu-Hsiang
;
Chen, Li-Fei
;
Chang, Chao-Chin
;
Chiu, …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2939-2949
Persistent link: https://www.econbiz.de/10011507829
Saved in:
6
General theory of cultures' consequences on international tourism behavior
Woodside, Arch G.
;
Hsu, Shih-yun
;
Marshall, Roger
- In:
Journal of business research : JBR
64
(
2011
)
8
,
pp. 785-799
Persistent link: https://www.econbiz.de/10009229010
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->