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~isPartOf:"Journal of retailing and consumer services"
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Search: subject_exact:"Mobilkommunikation"
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Mobile communications
70
Mobilkommunikation
70
Consumer behaviour
55
Konsumentenverhalten
55
Customer satisfaction
24
Kundenzufriedenheit
24
Mobile Business
24
Mobile business
24
Beziehungsmarketing
20
Relationship marketing
20
Innovation adoption
16
Innovationsakzeptanz
16
Dienstleistungsqualität
15
Mobile phone
15
Mobiltelefon
15
Service quality
15
Mobile Anwendung
10
Mobile application
10
Online retailing
10
Online-Handel
10
Einzelhandel
9
Retail trade
9
Confidence
8
Internet marketing
8
Mobile Marketing
8
Mobile marketing
8
Online-Marketing
8
Vertrauen
8
Beschwerdemanagement
7
Complaint management
7
Mobile commerce
6
Satisfaction
6
Social Web
6
Social web
6
Customer service
5
Electronic money
5
Elektronisches Geld
5
Kundenservice
5
Trust
5
Brand image
4
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70
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Sohn, Stefanie
3
Bilgihan, Anil
2
Groß, Michael
2
Ladhari, Riadh
2
Shaw, Norman
2
Singh, Sonika
2
Souiden, Nizar
2
Aburub, Faisal
1
Agrebi, Sinda
1
Ahmed, Tariq
1
Al-Salti, Zahran
1
Alnawas, Ibrahim
1
Ameen, Nisreen
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Ammari, Nedra Bahri
1
Arenas-Gaitán, Jorge
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Ashaduzzaman, Md
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Ashfaq, Muhammad
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Azemi, Yllka
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Bataoui, Soffien
1
Bhowmick, Sanjay
1
Bicho, Marta
1
Birch, Nancy J.
1
Boch, Emmanuelle
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Bougoure, Ursula Sigrid
1
Brand, Benedikt
1
Bredican, John
1
Cankat, Ece
1
Carlson, Jamie
1
Casidy, Riza
1
Cassab, Harold
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Chen, Tiao
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Chen, Xudong
1
Chiadmi, Nour-Eddine
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Chiu, Hsin-Yi
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Choudrie, Jyoti
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Chuah, Stephanie Hui-wen
1
Culver, Jeffrey N.
1
Darvasi, Gábor
1
Dey, Bidit Lal
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Dirsehan, Taşkın
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Journal of retailing and consumer services
Telecommunications policy : the international journal of digital economy, data sciences and new media
271
Technological forecasting & social change : an international journal
92
Information economics and policy : IEP
46
Journal of business research : JBR
38
Handbook of research in mobile business : technical, methodological, and social perspectives
36
International journal of business information systems : IJBIS
33
International journal of networking and virtual organisations : IJNVO
32
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
29
Information systems research : ISR
29
The Second International Conference on Mobile Business : m>Business 2003 ; [Die Konferenz "m>Business" fand vom 23. bis 24. Juni 2003 in Wien statt]
27
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
23
Research policy : policy, management and economic studies of science, technology and innovation
23
International journal of e-business research : an official publication of the Information Resources Management Association
22
Applied economics
21
Telematics and informatics : an interdisciplinary journal on the social impacts of new technologies
20
Tourism management : research, policies, practice
20
International journal of hospitality management
19
Handbook of research on mobile marketing management
18
International journal of industrial organization
18
Electronic markets : the international journal on networked business
17
International journal of electronic business
16
Mobile virtual work : a new paradigm? ; With 26 tables
16
Technology analysis & strategic management
16
Applied economics letters
15
Journal of payments strategy & systems
15
Asia Pacific journal of marketing and logistics
14
Cogent business & management
14
Electronic commerce research
14
Information systems and e-business management : ISeB
14
International journal of bank marketing
14
International journal of business innovation and research
14
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
Tourism management perspectives : TMP
14
mTourism : mobile Dienste im Tourismus
14
Business process management journal
13
Global business review
13
International journal of contemporary hospitality management
13
International journal of innovation and technology management
13
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ECONIS (ZBW)
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51
Consumer processing of mobile online stores : sources and effects of processing fluency
Sohn, Stefanie
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 137-147
Persistent link: https://www.econbiz.de/10011697945
Saved in:
52
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
53
The effect of benefits generated from interacting with branded mobile apps on consumer satisfaction and purchase intentions
Alnawas, Ibrahim
;
Aburub, Faisal
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 313-322
Persistent link: https://www.econbiz.de/10011528732
Saved in:
54
Understanding customer engagement and loyalty : a case of mobile devices for shopping
Thakur, Rakhi
- In:
Journal of retailing and consumer services
32
(
2016
),
pp. 151-163
Persistent link: https://www.econbiz.de/10011556638
Saved in:
55
Co-creation of value at the bottom of the pyramid : analysing Bangladeshi farmers' use of mobile telephony
Dey, Bidit Lal
;
Pandit, Ameet
;
Saren, Mike
;
Bhowmick, Sanjay
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 40-48
Persistent link: https://www.econbiz.de/10011442351
Saved in:
56
Impediments to mobile shopping continued usage intention : a trust-risk-relationship
Groß, Michael
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 109-119
Persistent link: https://www.econbiz.de/10011598708
Saved in:
57
Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans
Tesform, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 154-163
Persistent link: https://www.econbiz.de/10011598729
Saved in:
58
The effects of harm directions and service recovery strategies on customer forgiveness and negative word-of-mouth intentions
Casidy, Riza
;
Shin, Hyunju
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 103-112
Persistent link: https://www.econbiz.de/10011388094
Saved in:
59
One firm, one product, two prices : channel-based price differentiation and customer retention
Vogel, Julia
;
Paul, Michael
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 126-139
Persistent link: https://www.econbiz.de/10011388104
Saved in:
60
Explain the intention to use smartphones for mobile shopping
Agrebi, Sinda
;
Jallais, Joël
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 16-23
Persistent link: https://www.econbiz.de/10010468505
Saved in:
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