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type_genre:"Article in journal"
~isPartOf:"Electronic markets : the international journal on networked business"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Search: subject_exact:"Electronic business"
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E-commerce
126
Electronic Commerce
126
Beziehungsmarketing
49
Relationship marketing
49
Online retailing
39
Online-Handel
39
Consumer behaviour
26
Konsumentenverhalten
26
Customer satisfaction
22
Kundenzufriedenheit
22
Internet marketing
17
Online-Marketing
17
Internet
14
Dienstleistungsqualität
12
Service quality
12
Confidence
10
Vertrauen
10
Bibliometrics
8
Bibliometrie
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China
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Social Web
8
Social web
8
Customer service
6
Data Mining
6
Data mining
6
Data protection
6
Datenschutz
6
Kundenservice
6
Lieferantenmanagement
6
Supplier relationship management
6
Business model
5
Digital platform
5
Digitale Plattform
5
Einzelhandel
5
Geschäftsmodell
5
Personalisierung
5
Personalization
5
Retail trade
5
e-CRM
5
B-to-B-Marketing
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125
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126
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4
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126
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Alt, Rainer
19
Zimmermann, Hans-Dieter
11
Militzer-Horstmann, Carsta
3
Akter, Shahriar
2
Al-nassar, Bilal Ali Yaseen
2
Arsalan Najmi
2
Wamba, Samuel Fosso
2
Wan, Yun
2
Österle, Hubert
2
Abbas, Haider
1
Abramowicz, Witold
1
Abu-Shanab, Emad
1
Adebanjo, Dotun
1
Aggarwal, Nitin
1
Ahmad, Wasim
1
Ahmed, Waqar
1
Albert, Leslie Jordan
1
Algharabat, Raed S.
1
Alrayes, Bedour
1
Anagreh, Layla
1
Atchariyachanvanich, Kanokwan
1
Aulkemeier, Fabian
1
Aziz, R. Abd El
1
Babgohari, Ali Zamani
1
Backhaus, Klaus
1
Baethge, Catherine
1
Bang, Nguyen
1
Batenburg, Ronald
1
Becker, Jörg
1
Beverungen, Daniel
1
Bhakoo, Vikram
1
Boas, Vânia Vilas
1
Bodendorf, Freimut
1
Bons, Roger W. H.
1
Breitner, Michael H.
1
Cao, Hancheng
1
Cao, Xiongfei
1
Chaudhary, Naveed Ishtiaq
1
Chaudhry, Sohail
1
Chaudhry, Sohail S.
1
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Published in...
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Electronic markets : the international journal on networked business
International journal of electronic customer relationship management : IJECRM
Journal of retailing and consumer services
202
Electronic commerce research
177
Journal of business research : JBR
142
Information systems and e-business management : ISeB
118
International journal of business information systems : IJBIS
100
Journal of internet commerce
100
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
99
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
98
Industrial marketing management : the international journal for industrial and high-tech firms
92
Information systems research : ISR
90
International journal of electronic business
90
International journal of e-business research : an official publication of the Information Resources Management Association
89
International journal of production economics
89
Management science : journal of the Institute for Operations Research and the Management Sciences
87
European journal of operational research : EJOR
83
Electronic commerce research and applications
75
International journal of electronic marketing and retailing : IJEMR
74
Technological forecasting & social change : an international journal
74
Journal of electronic commerce research : JECR
68
International journal of electronic commerce : IJEC
66
Transportation research / E : an international journal
63
Electronic markets : EM ; the international journal of electronic commerce and business media
62
Journal of management information systems : JMIS
59
International journal of production research
56
International journal of internet marketing and advertising : IJIMA
48
Telecommunications policy : the international journal of digital economy, data sciences and new media
48
International journal of networking and virtual organisations : IJNVO
46
Journal of retailing
46
European research studies
43
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
41
Journal of organizational computing and electronic commerce
40
International journal of industrial organization
39
The journal of business & industrial marketing
39
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
38
Journal of global information management : an official publication of the Information Resources Management Association
37
Journal of open innovation : technology, market, and complexity
37
The service industries journal
37
International journal of hospitality management
36
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ECONIS (ZBW)
126
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1
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10
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126
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1
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
2
Towards the analysis of e-CRM practices using an integrated fuzzy approach
Babgohari, Ali Zamani
;
Hamedi, Mahdie
;
Yazdi, …
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 272-293
Persistent link: https://www.econbiz.de/10014309481
Saved in:
3
A path to empower consumers' lookout : analysing the role of digital strategies on consumers' intention to buy from the perspective of TBP
Waheed, Abdul
;
Ahmad, Wasim
;
Syed, Nida
;
Farooq, Umar
; …
- In:
International journal of electronic customer …
13
(
2022
)
4
,
pp. 342-356
Persistent link: https://www.econbiz.de/10014309488
Saved in:
4
The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
5
The role of technical and relational factors in trust and predisposition for online commerce : digital markets and consumer perspective
Boas, Vânia Vilas
;
Sousa, Bruno
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10012939798
Saved in:
6
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
7
Investigating factors in implementation of electronic customer relationship management and its consequences in private hospitals in Isfahan city
Seify, Mohsen
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 225-245
Persistent link: https://www.econbiz.de/10012509228
Saved in:
8
Role of e-service quality in articulating e-WOM : a serial mediation approach
Kaur, Baljit
- In:
International journal of electronic customer …
12
(
2020
)
4
,
pp. 309-325
Persistent link: https://www.econbiz.de/10012509247
Saved in:
9
Platform-based collaboration in digital ecosystems
Aulkemeier, Fabian
;
Iacob, Maria-Eugenia
; …
- In:
Electronic markets : the international journal on …
29
(
2019
)
4
,
pp. 597-608
Persistent link: https://www.econbiz.de/10012139632
Saved in:
10
Electronic markets on digital transformation methodologies : editorial
Alt, Rainer
- In:
Electronic markets : the international journal on …
29
(
2019
)
3
,
pp. 307-311
Persistent link: https://www.econbiz.de/10012121001
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