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type_genre:"Article in journal"
~isPartOf:"International journal of business information systems : IJBIS"
~isPartOf:"International journal of internet marketing and advertising : IJIMA"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Online retailing
127
Online-Handel
127
Consumer behaviour
87
Konsumentenverhalten
87
E-commerce
66
Electronic Commerce
66
Internet marketing
45
Online-Marketing
45
Social Web
34
Social web
34
e-commerce
31
Beziehungsmarketing
30
Relationship marketing
30
Website
26
Confidence
19
Vertrauen
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Customer satisfaction
16
Structural equation model
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Strukturgleichungsmodell
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Viral marketing
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Virales Marketing
14
Internet
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social media
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India
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Indien
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Personalisierung
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Personalization
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online shopping
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trust
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Advertising effects
10
Dienstleistungsqualität
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Service quality
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Werbewirkung
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Innovation adoption
9
Innovationsakzeptanz
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structural equation modelling
9
Brand image
7
Data protection
7
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Article in journal
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16
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16
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Agrawal, Arjun
1
Agrebi, Meriem
1
Arif, Imtiaz
1
Arminen, Heli
1
Aslam, Wajeeha
1
Binh Giang Nguyen
1
Carneiro-da-Cunha, Julio Araujo
1
Chandon, Jean Louis
1
Farhat, Kashif
1
Ganguli, Shirshendu
1
Gopalakrishna B. V.
1
Goutam, Doddahulugappa
1
Guerreiro, Robson Coelho
1
Ha Nguyen Thi Thu
1
Hazura Mohamed
1
Kamble, Aakash Ashok
1
Kuivalainen, Olli
1
Kumar, R. Rajendra
1
Kumar, Vikas
1
Llach, Josep
1
Madan, Sushila
1
Nur Fazidah Elias
1
Ogunmola, Gabriel
1
Prashar, Sanjeev
1
Punyatoya, Plavini
1
Rahul, T.
1
Rira Rahayu Arridha
1
Sahi, Geetanjali
1
Santi, Pedro Victor de
1
Satpathy, Anurag
1
Sharma, Narendra K.
1
Shukla, Asmita
1
Sudhakar, K. Francis
1
Swami, Sanjeev
1
Syed, Habeeb
1
Tarkiainen, Anssi
1
Tuan Tran Minh
1
Verma, Pranay
1
Vila-Brunet, Neus
1
Vinh Ho Ngoc
1
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International journal of business information systems : IJBIS
International journal of internet marketing and advertising : IJIMA
Journal of retailing and consumer services
79
International journal of electronic marketing and retailing : IJEMR
24
Journal of business research : JBR
19
Journal of internet commerce
19
Cogent business & management
18
International journal of hospitality management
14
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
Journal of electronic commerce research : JECR
13
Tourism management : research, policies, practice
12
Asia Pacific journal of marketing and logistics
11
International journal of retail & distribution management
11
International journal of retail and distribution management
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
International journal of electronic customer relationship management : IJECRM
10
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
10
Journal of retailing
8
Journal of strategic marketing
8
Psychology & marketing
8
The service industries journal
8
Journal of hospitality marketing & management
7
Journal of travel and tourism marketing
7
The international review of retail, distribution and consumer research
7
The journal of services marketing
7
Electronic commerce research and applications
6
Information systems and e-business management : ISeB
6
International journal of production economics
6
International journal of quality & reliability management
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
6
Journal of marketing management : MM
6
Service business
6
Administrative Sciences : open access journal
5
Electronic commerce research
5
Electronic markets : the international journal on networked business
5
International journal of contemporary hospitality management
5
International journal of electronic business : IJEB
5
International journal of electronic commerce : IJEC
5
Journal of Asian finance, economics and business : JAFEB
5
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ECONIS (ZBW)
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1
Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Ha Nguyen Thi Thu
;
Vinh Ho Ngoc
;
Tuan Tran Minh
;
Binh …
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 249-267
Persistent link: https://www.econbiz.de/10014437130
Saved in:
2
Effects of e-marketplaces brand trust on repurchasing intention and WOM : are they reinforced by consumers' online shopping experience?
Santi, Pedro Victor de
;
Carneiro-da-Cunha, Julio Araujo
; …
- In:
International journal of internet marketing and …
19
(
2023
)
1/2
,
pp. 100-121
Persistent link: https://www.econbiz.de/10014340166
Saved in:
3
Contextual effect of online second-hand shoppers' loyalty : a vendor comparison
Vila-Brunet, Neus
;
Llach, Josep
- In:
International journal of internet marketing and …
18
(
2023
)
4
,
pp. 389-409
Persistent link: https://www.econbiz.de/10014318357
Saved in:
4
E-commerce research models : a systematic review and identification of the determinants to success
Ogunmola, Gabriel
;
Kumar, Vikas
- In:
International journal of business information systems : …
43
(
2023
)
1
,
pp. 87-106
Persistent link: https://www.econbiz.de/10014307420
Saved in:
5
Customer satisfaction and loyalty with corporate multi-brand websites in an era of social media and misinformation
Agrebi, Meriem
;
Chandon, Jean Louis
;
Zaichkowsky, …
- In:
International journal of internet marketing and …
16
(
2022
)
4
,
pp. 394-421
Persistent link: https://www.econbiz.de/10013256327
Saved in:
6
Antecedents of repurchase intentions in Indian e-commerce
Syed, Habeeb
;
Sudhakar, K. Francis
;
Rahul, T.
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10012695197
Saved in:
7
Determinants of customer satisfaction and loyalty in e-commerce settings : an emerging economy perspective
Goutam, Doddahulugappa
;
Gopalakrishna B. V.
;
Ganguli, …
- In:
International journal of internet marketing and …
15
(
2021
)
3
,
pp. 327-348
Persistent link: https://www.econbiz.de/10012598994
Saved in:
8
Is it assortment or overall satisfaction which fires online repatronage intention in the silhouette of social norms?
Prashar, Sanjeev
;
Verma, Pranay
- In:
International journal of internet marketing and …
14
(
2020
)
4
,
pp. 399-416
Persistent link: https://www.econbiz.de/10012512666
Saved in:
9
Role of electronic word of mouth on purchase intention
Aslam, Wajeeha
;
Farhat, Kashif
;
Arif, Imtiaz
- In:
International journal of business information systems : …
30
(
2019
)
4
,
pp. 411-426
Persistent link: https://www.econbiz.de/10012059446
Saved in:
10
Relationship between customer loyalty and service failure, service recovery and switching costs in online retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
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