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type_genre:"Article in journal"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of business ethics : JOBE"
~isPartOf:"The leadership quarterly : LQ ; an international journal of political, social and behavioral science"
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Search: subject_exact:"Empathy"
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Emotion
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Ashkanasy, Neal M.
7
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International journal of contemporary hospitality management
Journal of business ethics : JOBE
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
Journal of business research : JBR
234
International journal of hospitality management
172
Journal of retailing and consumer services
154
Tourism management : research, policies, practice
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Psychology & marketing
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
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Academy of Management journal : AMJ
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Journal of business and psychology
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Journal of travel and tourism marketing
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Journal of vocational behavior
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Journal of behavioral decision making
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Journal of hospitality marketing & management
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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
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Journal of economic behavior & organization : JEBO
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Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
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The journal of services marketing
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The service industries journal
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Tourism management perspectives : TMP
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Journal of managerial psychology
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The journal of brand management : an international journal
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Journal of marketing research : JMR
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European journal of marketing : EJM
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The Academy of Management review : AMR
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Cogent business & management
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
34
Leadership & organization development journal
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Marketing letters : a journal of research in marketing
34
Journal of marketing management : MM
32
International journal of consumer studies
30
Journal of consumer behaviour : an international research review
29
Journal of marketing communications
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Entrepreneurship, theory and practice : ET & P
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ECONIS (ZBW)
230
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1
Burnout and counterproductive workplace behaviours among frontline hospitality employees : the effect of perceived contract precarity
Wallace, Elaine
;
Coughlan, Joseph
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 451-468
Persistent link: https://www.econbiz.de/10013546060
Saved in:
2
How does emotional labor influence restaurant employees' service quality during COVID-19? : the roles of work fatigue and supervisor-subordinate Guanxi
Wu, Tung-Ju
;
Zhang, Ruoxi
;
Li, Jia-Min
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 136-154
Persistent link: https://www.econbiz.de/10014483405
Saved in:
3
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
4
What happens to abusive actors? : a study of managers' emotional responses and impression management tactics subsequent to enacted abusive supervision
Shi, Xiaolin
;
Wang, Xingyu
;
McGinley, Sean
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 218-238
Persistent link: https://www.econbiz.de/10014483413
Saved in:
5
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
6
When causal attribution meets cuisine type : how consumer power and moral identity moderate virtual kitchen patronage
Leung, Xi Y.
;
Cai, Ruiying
;
Zhang, Huiying
;
Bai, Billy
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1279-1298
Persistent link: https://www.econbiz.de/10014483840
Saved in:
7
Family incivility, emotional exhaustion, and hotel employees' outcomes : a moderated mediation model
Yan, Zhen
;
Mansor, Zuraina Dato’
;
Choo, Wei Chong
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3053-3076
Persistent link: https://www.econbiz.de/10014334278
Saved in:
8
Detriments of exploitative leadership in the hotel industry : role of conspiracy beliefs and forgiveness climate
Fatima, Tasneem
;
Majeed, Mehwish
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2624-2644
Persistent link: https://www.econbiz.de/10014314806
Saved in:
9
''Do you feel like becoming a leader?'' : emotions and the likelihood of self-nomination for leadership
Shelia, Salome
;
Aycan, Zeynep
- In:
The leadership quarterly : LQ ; an international …
34
(
2023
)
2
,
pp. 1-15
Persistent link: https://www.econbiz.de/10014317360
Saved in:
10
Platform-centric vs. multi-party service failure : an examination of consumers' negative word of mouth about sharing economy platforms
Wu, Luorong
;
Liu, Qing
;
Ma, Shihan
;
Hanks, Lydia
- In:
International journal of contemporary hospitality management
35
(
2023
)
4
,
pp. 1332-1375
Persistent link: https://www.econbiz.de/10014280782
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