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type_genre:"Article in journal"
~person:"Juhrisch, Martin"
~person:"Quach, Sara"
~type_genre:"Collection of articles of several authors"
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Search: subject_exact:"Web-basierter Dienst"
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Digitale Dienste
7
Web-based service
7
Beziehungsmarketing
4
Consumer behaviour
4
Customer satisfaction
4
Dienstleistungsqualität
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Relationship marketing
4
Service quality
4
Internet
3
Telecommunications industry
3
Telekommunikationssektor
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Business process management
2
Enterprise architecture
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Internet service provider
2
Internet service provider (ISP)
2
Prozessmanagement
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Unternehmensarchitektur
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Age profile
1
Attitudinal loyalty
1
Behavioural intentions
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Betriebliches Informationssystem
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Business information systems
1
Business intelligence system
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Customer commitment
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High-tech services
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Internet usage
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Internet usage pattern
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Object-oriented programming
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Objektorientierte Programmierung
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Services quality
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Terminologie
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Terminology
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Trust
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Value
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Wirtschaftsinformatik
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attitudinal loyalty
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behavioral loyalty
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commitment
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Article in journal
Collection of articles of several authors
Aufsatz in Zeitschrift
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Juhrisch, Martin
Quach, Sara
Sheth, Jagdish N.
8
Solomon, Michael R.
8
Greenstein, Shane M.
7
Thaichon, Paramaporn
6
Whinston, Andrew B.
6
Altmann, Jörn
5
Baghdadi, Youcef
5
Krämer, Jan
5
Kumar, Dinesh
5
Kumar, Pradeep
5
Nielson, Julia
5
Rouached, Mohsen
5
Bandyopadhyay, Subhajyoti
4
Giovannetti, Emanuele
4
Huemer, Christian
4
Kajan, Ejub
4
Kannan, Govindan
4
Lobo, Antonio
4
Qureshi, M. N.
4
Sarkar, Anirban
4
Valletti, Tommaso M.
4
Aalst, Wil van der
3
Bedini, Ivan
3
Benabdelhafid, Abdellatif
3
Bendriss, Sabri
3
Buganza, Tommaso
3
Cattaneo, Olivier
3
Cheng, Hsing Kenneth
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Cho, Soohyun
3
Demirkan, Haluk
3
Devadasan, S. R.
3
Dorloff, Frank-Dieter
3
Geng, Xianjun
3
Gerpott, Torsten J.
3
Guo, Hong
3
Katz, Michael L.
3
Kim, Kibae
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Lee, Daeho
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International journal of internet and enterprise management : IJIEM
2
Journal of retailing and consumer services
2
International journal of networking and virtual organisations : IJNVO
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Services marketing quarterly
1
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ECONIS (ZBW)
7
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1
The moderating role of age in customer loyalty formation process
Thaichon, Paramaporn
;
Lobo, Antonio
;
Quach, Sara
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10011452149
Saved in:
2
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
3
The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 295-313
Persistent link: https://www.econbiz.de/10011515067
Saved in:
4
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
5
A model-driven framework for business IT alignment
Juhrisch, Martin
;
Weller, Jens
;
Esswein, Werner
- In:
International journal of internet and enterprise …
6
(
2009/10
)
3
,
pp. 233-247
Persistent link: https://www.econbiz.de/10003937921
Saved in:
6
Constraints in conceptual modelling: outlining an approach to business-driven web service composition
Juhrisch, Martin
;
Dietz, Gunnar
- In:
International journal of internet and enterprise …
6
(
2009/10
)
3
,
pp. 248-265
Persistent link: https://www.econbiz.de/10003937924
Saved in:
7
Towards using visual process models to control enterprise systems functionalities
Weller, Jens
;
Juhrisch, Martin
;
Esswein, Werner
- In:
International journal of networking and virtual …
3
(
2006
)
4
,
pp. 412-424
Persistent link: https://www.econbiz.de/10003505658
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