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type_genre:"Collection of articles of several authors"
~subject:"Arbeitsbedingungen"
~subject:"Australia"
~type_genre:"Case study"
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ECONIS (ZBW)
8
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1
Applying multiple perspectives to the BPO decision : a case study of call centres in Australia
Borman, Mark
- In:
Outsourcing and offshoring business services
,
(pp. 413-454)
.
2017
Persistent link: https://www.econbiz.de/10011718048
Saved in:
2
Arbeiten im Callcenter : Service um jeden Preis ; Erfahrungsberichte und Organisationsmöglichkeiten
Stern, Sandra
(
ed.
)
-
2010
Persistent link: https://www.econbiz.de/10008650736
Saved in:
3
Working under intensive surveillance : when does "measuring everything that moves" become intolerable?
Sewell, Graham
;
Barker, James R.
;
Nyberg, Daniel
- In:
Human relations
65
(
2012
)
2
,
pp. 189-215
Persistent link: https://www.econbiz.de/10009507987
Saved in:
4
Strategic cultural change and local discourses : the importance of being different
Nyberg, D.
;
Mueller, Frank
- In:
Scandinavian journal of management
25
(
2009
)
2
,
pp. 146-156
Persistent link: https://www.econbiz.de/10003864678
Saved in:
5
The next available operator : managing human resources in Indian business process outsourcing industry
Thite, Mohan
(
contributor
);
Russell, Bob
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003785330
Saved in:
6
"You gotta lie to it": software applications and the management of technological change in a call centre
Russell, Bob
- In:
New technology, work and employment
22
(
2007
)
2
,
pp. 132-145
Persistent link: https://www.econbiz.de/10003494484
Saved in:
7
Call Center Markt Deutschland - das Fallbeispiel Hamburg
Körs, Anna
-
2002
Persistent link: https://www.econbiz.de/10013432174
Saved in:
8
Developments in the call centre industry : analysis, changes, and challenges
Burgess, John
(
contributor
);
Connell, Julia
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10003212015
Saved in:
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