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type_genre:"Fallstudie"
~person:"Acuña, César J."
~person:"Desai, Harsha"
~person:"Lobo, Antonio"
~type_genre:"Article in journal"
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Search: subject_exact:"Web-based service"
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Digitale Dienste
7
Web-based service
7
Customer satisfaction
4
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Service quality
4
Beziehungsmarketing
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Internet
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Consumer behaviour
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Internet service provider
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Konsumentenverhalten
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Madrid
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Acuña, César J.
Desai, Harsha
Lobo, Antonio
Sheth, Jagdish N.
8
Solomon, Michael R.
8
Greenstein, Shane M.
7
Thaichon, Paramaporn
6
Whinston, Andrew B.
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Baghdadi, Youcef
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Krämer, Jan
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Kumar, Dinesh
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Nielson, Julia
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Rouached, Mohsen
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Altmann, Jörn
4
Bandyopadhyay, Subhajyoti
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Giovannetti, Emanuele
4
Kannan, Govindan
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Quach, Sara
4
Qureshi, M. N.
4
Sarkar, Anirban
4
Valletti, Tommaso M.
4
Aalst, Wil van der
3
Benabdelhafid, Abdellatif
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Bendriss, Sabri
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Buganza, Tommaso
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Cattaneo, Olivier
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Cheng, Hsing Kenneth
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Demirkan, Haluk
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Devadasan, S. R.
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Geng, Xianjun
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Guo, Hong
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Jiang, Pingyu
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Juhrisch, Martin
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Katz, Michael L.
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Kim, Kibae
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Lee, Daeho
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Malmendier, Ulrike
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International journal of enterprise information systems : an official publication of the Information Resources Management Association
2
Asia Pacific journal of marketing and logistics
1
International journal of business excellence
1
International journal of quality and service sciences
1
Journal of retailing and consumer services
1
Services marketing quarterly
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ECONIS (ZBW)
7
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1
The moderating role of age in customer loyalty formation process
Thaichon, Paramaporn
;
Lobo, Antonio
;
Quach, Sara
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10011452149
Saved in:
2
An empirical model of home internet service quality in Thailand
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
2
,
pp. 190-210
Persistent link: https://www.econbiz.de/10010349451
Saved in:
3
Achieving customer loyalty through service excellence in internet industry
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 274-289
Persistent link: https://www.econbiz.de/10010469099
Saved in:
4
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
5
Implications of an internet startup entering in a market with low level of technological adoption : case study
Desai, Harsha
;
Desai, Kiran
;
Francisco, Moreno S.
- In:
International journal of business excellence
5
(
2012
)
1/2
,
pp. 101-115
Persistent link: https://www.econbiz.de/10009425527
Saved in:
6
Toward UML-compliant Semantic Web services development
Sánchez, Diana M.
;
Acuña, César J.
;
Cavero, José María
- In:
International journal of enterprise information systems …
6
(
2010
)
1
,
pp. 44-56
Persistent link: https://www.econbiz.de/10003925679
Saved in:
7
Integrating Web portals with Semantic Web Services : a case study
Acuña, César J.
;
Minoli, Mariano
;
Marcos, Esperanza
- In:
International journal of enterprise information systems …
6
(
2010
)
1
,
pp. 57-67
Persistent link: https://www.econbiz.de/10003925684
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