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type_genre:"Thesis"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
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Search: subject_exact:"Stationäre Pflegeeinrichtung"
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Beziehungsmarketing
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Dienstleistungsqualität
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Domestic care
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Häusliche Pflege
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Gulliver, Stephen R.
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Wang, Mei-ling
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Health care management review : HCM review
27
Journal of health economics
19
Health care management science
9
Health economics
9
Inquiry : a journal of health care organization, provision and financing
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International journal of pharmaceutical and healthcare marketing : IJPHM
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Journal of economics & management strategy : JEMS
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Journal of public budgeting, accounting & financial management
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Journal of regulatory economics
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Manufacturing & service operations management : M & SOM
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Pflege-Report ...
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Technological forecasting & social change : an international journal
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The Asian journal of public administration
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The B.E. journal of economic analysis & policy
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AEA papers and proceedings
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An evaluation of customer relationship management in hospital-based and privately run nursing homes in Taiwan
Wang, Mei-ling
- In:
Total quality management & business excellence : an …
24
(
2013
)
9
,
pp. 1004-1021
Persistent link: https://www.econbiz.de/10009793765
Saved in:
2
Adapted customer relationship management implementation framework : facilitating value creation in nursing homes
Gulliver, Stephen R.
;
Joshi, Uday B.
;
Michell, Vaughan
- In:
Total quality management & business excellence : an …
24
(
2013
)
9
,
pp. 991-1003
Persistent link: https://www.econbiz.de/10009793767
Saved in:
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