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~isPartOf:"Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association"
~subject:"Service quality"
~subject:"United States"
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Service quality
United States
E-commerce
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Electronic Commerce
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Online retailing
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Internet marketing
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Akroush, Mamoun N.
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Dutta, Abhisek
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Gao, Han
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
Journal of retailing and consumer services
37
Journal of internet commerce
20
Working paper / National Bureau of Economic Research, Inc.
16
International journal of hospitality management
15
International journal of electronic marketing and retailing : IJEMR
11
SpringerLink / Bücher
10
International journal of production economics
8
Journal of business research : JBR
8
International journal of business information systems : IJBIS
7
International journal of contemporary hospitality management
7
International journal of e-business research : an official publication of the Information Resources Management Association
7
International journal of business excellence : IJBEX
6
International journal of retail and distribution management
6
Journal of strategic marketing
6
Service business
6
Asia Pacific journal of marketing and logistics
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
Information systems research : ISR
5
International journal of quality & reliability management
5
International journal of quality and service sciences
5
International journal of retail & distribution management
5
International journal of services and operations management : IJSOM
5
Journal of hospitality marketing & management
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing theory and practice : JMTP
5
Technological forecasting & social change : an international journal
5
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
5
Total quality management & business excellence
5
Tourism management : research, policies, practice
5
Transportation research / E : an international journal
5
Information systems and e-business management : ISeB
4
International journal of electronic business : IJEB
4
International journal of services technology and management : IJSTM
4
Production and operations management : the flagship research journal of the Production and Operations Management Society
4
The TQM journal : the international review of organizational improvement
4
Discussion paper / Centre for Economic Policy Research
3
International journal of electronic commerce : IJEC
3
International journal of electronic customer relationship management : IJECRM
3
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ECONIS (ZBW)
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1
Drivers of e-loyalty in e-recruitment : the role of e-service quality, e-satisfaction, and e-trust in Jordan, an emerging market
Akroush, Mamoun N.
;
Zuriekat, Majey I.
;
Mahadin, Bushra K.
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
2
,
pp. 17-33
Persistent link: https://www.econbiz.de/10012519974
Saved in:
2
Determinants of customer loyalty dimensions : e-commerce context in emerging economy perspective
Goutam, Doddahulugappa
;
Gopalakrishna B. V.
;
Ganguli, …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10012494922
Saved in:
3
Impact of electronic servicescape of online gaming on customer engagement
Dutta, Abhisek
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
2
,
pp. 49-63
Persistent link: https://www.econbiz.de/10012292160
Saved in:
4
Creating utilitarian and hedonic value from website quality and online retail performance
Wang, Edward Shih-Tse
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
3
,
pp. 1-13
Persistent link: https://www.econbiz.de/10011735114
Saved in:
5
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
6
An e-commerce customer service robot based on intention recognition model
Peng, Minjing
;
Qin, Yanwei
;
Tang, Chenxin
;
Deng, Xiangming
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 34-44
Persistent link: https://www.econbiz.de/10011529142
Saved in:
7
Influence factors of online shopping food quality performance considering the relationship quality
Li, Xiaoping
;
Xie, Lijuan
;
Xu, Lan
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
2
,
pp. 69-78
Persistent link: https://www.econbiz.de/10012036053
Saved in:
8
Factors that influence consumer loyalty of services acquired via the internet in Mexico
Juárez-Lóopez, Berenice
;
Ruiz-Santoyo, Grace Aileen
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
4
,
pp. 16-29
Persistent link: https://www.econbiz.de/10012133069
Saved in:
9
Modified importance-performance analysis of e-service quality
Luo, Chu
;
Lei, Shen
;
Gao, Han
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
1
,
pp. 84-95
Persistent link: https://www.econbiz.de/10011654819
Saved in:
10
Quality evaluation of group-buy websites
Yu, Zhuoxi
;
Wu, Yanqing
;
Zhao, Zhiwen
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011529129
Saved in:
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