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~isPartOf:"Publikation des Swiss Finance Institute"
~isPartOf:"The international journal of bank marketing : IJBM"
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Search: subject_exact:"Retailgeschäft von Banken"
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Personal banking
9
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Beziehungsmarketing
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Consumer behaviour
4
Customer satisfaction
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Dienstleistungsqualität
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Publikation des Swiss Finance Institute
The international journal of bank marketing : IJBM
SpringerLink / Bücher
23
Journal of retailing and consumer services
9
International journal of bank marketing
7
Discussion paper / Centre for Economic Policy Research
6
Die Bank
5
Journal of financial services marketing : JFSM
4
Springer ebook collection / Palgrave Economics and Finance Collection 2000 - 2013
4
Global business review
3
International journal of business excellence : IJBEX
3
Journal of financial services marketing
3
Palgrave Macmillan Studies in Banking and Financial Institutions
3
Springer eBook Collection / Business and Economics
3
Springer eBook Collection / Palgrave Economics & Finance Collection
3
African journal of economic and management studies : AJEMS
2
Economic systems
2
Global business & economics review
2
International journal of electronic customer relationship management : IJECRM
2
International journal of financial research
2
International journal of technology marketing : IJTMkt
2
Inventi impact: retailing & consumer services
2
Islamic finance : principles, performance and prospects
2
Journal for global business advancement : JGBA
2
Journal of financial services research : JFSR
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Nachhaltigkeit und Finanzen
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Quality management journal : QMJ
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Research
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Sparkasse : Manager-Magazin für die Sparkassen-Finanzgruppe
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Springer eBook Collection
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The B.E. journal of economic analysis & policy
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The review of financial studies
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Total quality management & business excellence
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Working paper / National Bureau of Economic Research, Inc.
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ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Advances in consulting research : recent findings and practical cases
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American economic journal
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Antecedents and outcomes of employee-based brand equity
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Asia Pacific business review
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1
A comprehensive hierarchical model of retail banking
Abu Bakar, Juhaida
;
Clemes, Michael Daniel
;
Bicknell, …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 662-684
Persistent link: https://www.econbiz.de/10011729049
Saved in:
2
The role of positioning in the retail banking industry of Sub-Saharan Africa
Blankson, Charles
;
Ketron, Seth
;
Darmoe, Joseph
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 685-713
Persistent link: https://www.econbiz.de/10011729052
Saved in:
3
Elucidating perceived overall service quality in retail banking
Zalfa Laili Hamzah
;
Lee, Siew Peng
;
Sedigheh Moghavvemi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
5
,
pp. 781-804
Persistent link: https://www.econbiz.de/10011755765
Saved in:
4
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
5
Mediation role of brand preference on bank advertising and customer loyalty : a developing country perspective
Amoako, George Kofi
;
Anabila, Peter
;
Effah, Ebenezer Asare
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 983-996
Persistent link: https://www.econbiz.de/10011788289
Saved in:
6
Mediators of the relationship between service quality and customer loyalty : evidence from the banking sector in Zimbabwe
Makanyeza, Charles
;
Chikazhe, Lovemore
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 540-556
Persistent link: https://www.econbiz.de/10011731623
Saved in:
7
Predictors of customer loyalty in the Pakistani banking industry : a moderated-mediation study
Saleem, Muhammad Abid
;
Zahra, Sadaf
;
Ismail, Hina
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011593803
Saved in:
8
The effects of empathy and listening of salespeople on relationship quality in the retail banking industry : the moderating role of felt stress
Itani, Omar S.
;
Inyang, Aniefre Eddie
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 692-716
Persistent link: https://www.econbiz.de/10011456301
Saved in:
9
Service excellence in UK retail banking : customers' perspectives of the important antecedents
Sekhon, Harjit
;
Al-Eisawi, Dima
;
Roy, Sanjit
; …
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
7
,
pp. 904-921
Persistent link: https://www.econbiz.de/10011490749
Saved in:
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