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~accessRights:"restricted"
~isPartOf:"The service industries journal"
~subject:"Konsumentenverhalten"
~subject:"Marketingmanagement"
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Konsumentenverhalten
Marketingmanagement
Confidence
20
Vertrauen
20
Consumer behaviour
10
Beziehungsmarketing
9
Relationship marketing
9
trust
8
Dienstleistungsqualität
5
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4
customer satisfaction
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customer trust
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The service industries journal
Journal of retailing and consumer services
89
Journal of business research : JBR
46
International journal of hospitality management
29
Journal of internet commerce
20
Asia Pacific journal of marketing and logistics
17
Journal of hospitality marketing & management
16
International journal of contemporary hospitality management
14
Journal of travel and tourism marketing
14
Journal of Islamic marketing
13
Technological forecasting & social change : an international journal
13
International journal of consumer studies
12
International journal of electronic marketing and retailing : IJEMR
12
Journal of international consumer marketing
11
Journal of marketing communications
11
Journal of strategic marketing
11
Service business
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
Information systems and e-business management : ISeB
10
International journal of electronic business : IJEB
10
International journal of retail & distribution management
10
Psychology & marketing
10
The journal of product & brand management
10
Journal of financial services marketing : JFSM
9
Journal of global marketing
9
Journal of international trade & commerce
9
Marketing intelligence & planning
9
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of e-business research : an official publication of the Information Resources Management Association
8
International journal of technology marketing : IJTMkt
8
The international review of retail, distribution and consumer research
8
The journal of business & industrial marketing
8
Tourism management : research, policies, practice
8
European journal of international management : EJIM
7
International journal of advertising : the review of marketing communications
7
International journal of bank marketing
7
International journal of internet marketing and advertising : IJIMA
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Journal of promotion management : innovations in planning and applied research
7
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
7
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ECONIS (ZBW)
10
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1
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
Saved in:
2
Trust fall : data breach perceptions from loyalty and non-loyalty customers
Chen, Hsiangting Shatina
;
Jai, Tun-Min
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 947-963
Persistent link: https://www.econbiz.de/10012695300
Saved in:
3
Gender differences in the antecedents of trust in mobile social networking services
Gong, Xiuyuan
;
Liu, Zhiying
;
Wu, Tailai
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 400-426
Persistent link: https://www.econbiz.de/10012498582
Saved in:
4
Visitors' perceived trust in sincere, authentic, and memorable heritage experiences
Taheri, Babak
;
Gannon, Martin Joseph
;
Kesgin, Muhammet
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 705-725
Persistent link: https://www.econbiz.de/10012260327
Saved in:
5
COVID-19 restrictions and consumers' psychological reactance toward offline shopping freedom restoration
Akhtar, Nadeem
;
Akhtar, Muhammad Nadeem
;
Usman, Muhammad
; …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 891-913
Persistent link: https://www.econbiz.de/10012292977
Saved in:
6
Trust and customer engagement in the banking sector in Ghana
Kosiba, John Paul Basewe
;
Boateng, Henry
;
Okoe, …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 960-973
Persistent link: https://www.econbiz.de/10012292980
Saved in:
7
Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Islam, Jamid Ul
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 519-540
Persistent link: https://www.econbiz.de/10012204712
Saved in:
8
Route factors influencing trust and attitude toward TV shopping
Yen, Yung-Shen
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 402-430
Persistent link: https://www.econbiz.de/10011880816
Saved in:
9
A perceived reliability-based customer satisfaction model in self-service technology
Barua, Zapan
;
Aimin, Wang
;
Hongyi, Xu
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 446-466
Persistent link: https://www.econbiz.de/10011880828
Saved in:
10
The interrelationships between relationship marketing constructs and customer engagement dimensions
Van Tonder, Estelle
;
Petzer, Daniël Johannes
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 948-973
Persistent link: https://www.econbiz.de/10011962028
Saved in:
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