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Search: subject_exact:"CRM (Customer Relationship Management)"
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Beziehungsmarketing
7,749
Relationship marketing
7,749
Consumer behaviour
4,274
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4,274
Customer satisfaction
2,369
Kundenzufriedenheit
2,368
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1,782
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1,782
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1,359
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1,359
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1,043
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1,043
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1,040
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1,040
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822
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821
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810
Supplier relationship management
810
Customer integration
796
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793
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687
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675
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641
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641
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603
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603
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600
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599
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544
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541
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535
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534
Kundenwert
495
Customer value
489
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442
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419
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390
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Han, Heesup
37
Hollebeek, Linda D.
34
Kumar, V.
27
Thaichon, Park
24
Loureiro, Sandra Maria Correia
20
Kumar, Vikas
19
Prentice, Catherine
19
Quach, Sara
19
Rather, Raouf Ahmad
19
Gil Saura, Irene
18
Mattila, Anna S.
18
Palmatier, Robert W.
18
Svensson, Göran
18
Ahn, Jiseon
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Itani, Omar S.
17
Khan, Imran
17
Vrontis, Demetris
17
Klaus, Philipp
16
Rahman, Zillur
16
Roy, Sanjit
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So, Kevin Kam Fung
16
Grewal, Dhruv
15
Balaji, M. S.
14
Japutra, Arnold
14
Karjaluoto, Heikki
14
Agnihotri, Raj
13
Chatterjee, Sheshadri
13
Johnson, Lester W.
13
Leckie, Civilai
13
Sesé, F. Javier
13
Verhoef, Peter C.
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Wong, IpKin Anthony
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Casidy, Riza
12
Gong, Taeshik
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Harrigan, Paul
12
King, Ceridwyn
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Ruyter, Ko de
12
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12
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2
European Health Care Conference <2, 2011, Hamburg>
1
ICORIA <17., 2018, Valencia>
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Interdisziplinäre Tagung des Forschungsnetzwerkes Europäische Kulturen in der Wirtschaftskommunikation <17., 2017, Frankfurt am Main>
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International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
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Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
Organisation for Economic Co-operation and Development
1
Society for Consumer Psychology.
1
Soproni Egyetem
1
Springer-Verlag GmbH
1
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Technische Universität Hamburg
1
Technische Universität Hamburg / Institut für Innovationsmarketing
1
ebrary, Inc
1
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Journal of business research : JBR
468
Journal of retailing and consumer services
466
Industrial marketing management : the international journal for industrial and high-tech firms
241
International journal of hospitality management
190
The journal of services marketing
122
The journal of business & industrial marketing
95
Journal of strategic marketing
92
Journal of the Academy of Marketing Science
86
Asia Pacific journal of marketing and logistics
78
International journal of contemporary hospitality management
78
Journal of hospitality marketing & management
78
Service business
76
The service industries journal
75
Tourism management : research, policies, practice
74
Journal of travel and tourism marketing
73
The journal of product & brand management
73
Marketing intelligence & planning
62
Journal of service management
56
SpringerLink / Bücher
56
Journal of marketing
54
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
51
Journal of retailing
51
Technological forecasting & social change : an international journal
51
The journal of brand management : an international journal
51
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
50
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
49
Services marketing quarterly
48
Psychology & marketing
46
Journal of service research
45
Journal of business-to-business marketing
43
Journal of promotion management : innovations in planning and applied research
43
European journal of operational research : EJOR
42
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
41
International journal of retail and distribution management
41
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
41
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
41
International journal of production economics
40
Journal of marketing analytics : JMA
38
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
38
Management science : journal of the Institute for Operations Research and the Management Sciences
36
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ECONIS (ZBW)
7,749
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1
LP relaxation and dynamic programming enhancing VNS for the multiple knapsack problem with setup
Masmoudi, Malek
;
Adouani, Yassine
;
Jarboui, Bassem
- In:
International transactions in operational research : a …
31
(
2024
)
3
,
pp. 1890-1916
Persistent link: https://www.econbiz.de/10014470626
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2
Evaluating match of firm and customer resources to maximize value
Kuzgun, Ebru
;
Asugman, Gulden
- In:
Promoting value creation through organizational …
,
(pp. 68-89)
.
2024
Persistent link: https://www.econbiz.de/10014470685
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3
B2C multi- to single-channel : the effect of removing a consumer channel preference on consumer retailer and channel choice
Ngoh, Cheryl-lyn
;
Mellema, Hillary N.
- In:
The journal of business & industrial marketing
39
(
2024
)
1
,
pp. 53-65
Persistent link: https://www.econbiz.de/10014472710
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4
Factors influencing m-loyalty and customer reuse intention toward mobile instant messaging services
Mehdi, Mokhalles Mohammad
;
Kler, Arshan
;
Nafees, Lubna
- In:
The journal of business & industrial marketing
39
(
2024
)
1
,
pp. 66-84
Persistent link: https://www.econbiz.de/10014472711
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5
The effect of environmental competitiveness, customer and competitor orientation on export performance
Arun, Korhan
;
Ozmutlu, Saniye Yildirim
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 142-160
Persistent link: https://www.econbiz.de/10014472724
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6
Role of community trust in driving brand loyalty in large online B2B communities
Sethi, Amit Rakesh
;
Dash, Satyabhusan
;
Mishra, Abhishek
; …
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 256-272
Persistent link: https://www.econbiz.de/10014473031
Saved in:
7
Analyzing the customer brand engagement model from the perspective of sellers and buyers in the B2B context
Susanti, Vonny
;
Samudro, Andreas
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 299-317
Persistent link: https://www.econbiz.de/10014473046
Saved in:
8
The role of CRM implementation in internal capital markets
Cheng, Zhuo June
;
Min, Yinghua
;
Tian, Feng
;
Xu, Sean Xin
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 407-422
Persistent link: https://www.econbiz.de/10014473081
Saved in:
9
Identifying the determinants and consequences of post-recovery satisfaction in B2B customers : a multidimensional justice theory perspective
Ahmad, Bilal
;
Yuan, Jingbo
;
Akhtar, Nadeem
;
Ashfaq, Muhammad
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 423-437
Persistent link: https://www.econbiz.de/10014473086
Saved in:
10
Product and service innovation with customer recognition
Li, Jiaoyang
- In:
Decision sciences
55
(
2024
)
1
,
pp. 17-32
Persistent link: https://www.econbiz.de/10014473255
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