//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~person:"Mattila, Anna S."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Preferences"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
63
Konsumentenverhalten
63
Beziehungsmarketing
16
Dienstleistungsqualität
16
Relationship marketing
16
Service quality
16
Customer satisfaction
14
Kundenzufriedenheit
14
Gastronomie
10
Restaurant industry
10
Experiment
9
Beschwerdemanagement
8
Complaint management
8
Corporate Social Responsibility
8
Corporate social responsibility
8
Emotion
8
Hotel industry
8
Hotellerie
8
Viral marketing
7
Virales Marketing
7
Preismanagement
6
Pricing strategy
6
Internet marketing
5
Kundenbindungsprogramm
5
Loyalty program
5
Online retailing
5
Online-Handel
5
Online-Marketing
5
Advertising effects
4
Customer service
4
Experimental design
4
Gender
4
Geschlecht
4
Gesundheit
4
Health
4
Kundenservice
4
Werbewirkung
4
Brand management
3
CSR
3
Consumer behavior
3
more ...
less ...
Online availability
All
Undetermined
Free
1
Type of publication
All
Article
63
Type of publication (narrower categories)
All
Article in journal
63
Aufsatz in Zeitschrift
63
Language
All
English
63
Author
All
Mattila, Anna S.
Han, Heesup
84
Septianto, Felix
53
Paul, Justin
50
Dwivedi, Yogesh Kumar
49
Loureiro, Sandra Maria Correia
45
Hollebeek, Linda D.
38
Kim, Jungkeun
38
Thaichon, Park
38
Lusk, Jayson L.
37
Belk, Russell W.
36
Nayga, Rodolfo M.
36
Phau, Ian
36
Ko, Eunju
34
Rana, Nripendra P.
33
Kim, Seongseop
32
Wu, Luorong
30
Fehr, Ernst
29
Grewal, Dhruv
29
Japutra, Arnold
29
Balaji, M. S.
28
Park, Jungkun
28
Prashar, Sanjeev
27
Ahn, Jiseon
26
Jang, Soocheong
26
Law, Chun Hung Roberts
26
Line, Nathaniel D.
26
Rahman, Zillur
26
So, Kevin Kam Fung
26
Dhir, Amandeep
25
Ko, Yong Jae
25
Liu, Qing
25
Martínez-López, Francisco J.
25
Vrontis, Demetris
25
Bang, Nguyen
24
Chawla, Deepak
24
Gázquez-Abad, Juan Carlos
24
Hanks, Lydia
24
Hwang, Jinsoo
24
Jebarajakirthy, Charles
24
more ...
less ...
Published in...
All
International journal of hospitality management
16
Journal of business research : JBR
6
Cornell hospitality quarterly : CQ
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
The Cornell hospitality quarterly
4
The journal of services marketing
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality marketing & management
3
International journal of contemporary hospitality management
2
Journal of retailing and consumer services
2
Journal of service research
2
Journal of service research : JSR
2
European journal of marketing
1
Journal of business ethics : JOBE
1
Journal of revenue and pricing management
1
Journal of service management
1
Journal of travel and tourism marketing
1
Marketing intelligence & planning
1
Services marketing quarterly
1
The journal of product & brand management
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
63
Showing
1
-
10
of
63
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Does crowdsourcing necessarily lead to brand engagement? : the role of crowdsourcing cues and relationship norms on customer-brand relationships
Herter, Márcia Maurer
;
Shuqair, Saleh
;
Pinto, Diego Costa
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 988-1004
Persistent link: https://www.econbiz.de/10014334390
Saved in:
2
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
3
Cross-category add-on bundling : impact of the consumption nature of bundled products on discount framing effectiveness
Song, Myungkeun
;
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 197-216
Persistent link: https://www.econbiz.de/10014245298
Saved in:
4
Generation influences perceived coolness but not favorable attitudes toward cool hotel brands
Chen, Feier
;
Quadri-Felitti, Donna
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 95-103
Persistent link: https://www.econbiz.de/10014229652
Saved in:
5
The effect of smart shopper self-perceptions on word-of-mouth behaviors in the loyalty reward program context
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
2
,
pp. 243-266
Persistent link: https://www.econbiz.de/10012800229
Saved in:
6
Understanding guests' evaluation of green hotels : the interplay between willingness to sacrifice for the environment and intent vs. quality-based market signals
Chen, Qimei
;
Hu, Miao
;
He, Yi
;
Lin, Ingrid
;
Mattila, Anna S.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013255925
Saved in:
7
Retail crowding : meta-analysis of contextual and cultural moderators
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Marketing intelligence & planning
40
(
2022
)
1
,
pp. 57-71
Persistent link: https://www.econbiz.de/10013172890
Saved in:
8
The joint influence of the timing and framing of an online upselling message on consumer perceptions : the roles of construal level and reactance
Denizci Guillet, Basak
;
Mattila, Anna S.
;
Peng, Zixi
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2516-2534
Persistent link: https://www.econbiz.de/10013412655
Saved in:
9
Using mindsets to boost health : how construal level and goal pursuit shape health message effectiveness on cessation behaviors
Herter, Márcia Maurer
;
Borges, Adilson
;
Pinto, Diego Costa
- In:
European journal of marketing
56
(
2022
)
12
,
pp. 3197-3226
Persistent link: https://www.econbiz.de/10013457425
Saved in:
10
Can customer relationships backfire? : how relationship norms shape moral obligation in cancelation behavior
Shuqair, Saleh
;
Pinto, Diego Costa
;
Cruz-Jesus, Frederico
; …
- In:
Journal of business research : JBR
151
(
2022
),
pp. 463-472
Persistent link: https://www.econbiz.de/10013459867
Saved in:
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->