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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Bankgeschäft
860
Banking services
831
Bank
346
Finanzdienstleistung
193
Financial services
184
Welt
170
World
170
Electronic Banking
137
Electronic banking
135
Financial inclusion
112
Finanzielle Inklusion
112
Financial sector
108
Finanzsektor
108
Bank regulation
103
Bankenregulierung
102
Finanzkrise
101
Financial crisis
96
Islamic finance
96
Islamisches Finanzsystem
96
Bank risk
92
Bankrisiko
92
Service quality
83
India
73
Finanztechnologie
72
Financial technology
70
Indien
69
Customer satisfaction
66
Kundenzufriedenheit
66
Consumer behaviour
63
Konsumentenverhalten
63
Kreditrisiko
61
Credit risk
60
Risikomanagement
56
USA
56
Digitalisierung
54
United States
54
Digitization
52
Bank lending
51
International bank
51
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Ananda S
2
Brun, Isabelle
2
Khan, Abdul Gaffar
2
Lima, Reshma Pervin
2
Mahmud, Md. Shahed
2
Mainardes, Emerson Wagner
2
Rajaobelina, Lova
2
Raza, Syed Ali
2
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2
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1
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1
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1
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1
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1
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1
Alawneh, Afnan R.
1
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1
Ali, Liaqat
1
Ali, Muhammad
1
Allal, Bouthaina
1
Allaya, Aida
1
Amandeep Singh
1
Angati, Srinivas Rao
1
Anup K C
1
Anyadighibe, Joseph Amaechi
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Arcand, Manon
1
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1
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1
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1
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1
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1
Bebber, Suélen
1
Ben Mrad, Selima
1
Bhatt, Kedar
1
Bin Ngah, Besar
1
Biswas, Abhijeet
1
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The international journal of bank marketing : IJBM
8
International journal of bank marketing
6
Journal of Islamic marketing
4
International journal of services and operations management : IJSOM
3
Journal of financial services marketing
3
Journal of financial services marketing : JFSM
3
The TQM journal : the international review of organizational improvement
3
International journal of services and operations management
2
Qualitative research in financial markets
2
Services marketing quarterly
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
African journal of business and economic research : AJBER
1
Contemporary studies of risks in emerging technology
1
Digital Transformation of the Financial Industry : Approaches and Applications
1
Electronic commerce research
1
European business review
1
Global business review
1
Influence of FinTech on management transformation
1
International journal of business and economics research : IJBER
1
International journal of business and globalisation : IJBG
1
International journal of business forecasting and marketing intelligence : IJBFMI
1
International journal of business innovation and research : IJBIR
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of economics and finance
1
International journal of electronic finance : IJEF
1
International journal of emerging markets
1
International journal of financial services management : IJFSM
1
International journal of productivity and quality management : IJPQM
1
International journal of quality and innovation
1
International journal of services, economics and management
1
International journal of sustainable economies management : an official publication of the Information Resources Management Association
1
Inventi impact: microfinance & banking
1
Inventi impact: retailing & consumer services
1
Journal for global business advancement : JGBA
1
Journal of Islamic marketing : JIMA
1
Journal of central banking theory and practice
1
Journal of internet commerce
1
Journal of management research
1
Journal of marketing analytics : JMA
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
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ECONIS (ZBW)
83
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1
E-
banking
services
and the satisfaction of customers in the Jordanian banks
Tahtamouni, Asem
- In:
Journal of science and technology policy management : JSTPM
14
(
2023
)
6
,
pp. 1037-1054
Persistent link: https://www.econbiz.de/10014449944
Saved in:
2
From traditional banking to technology-enabled
banking
services
in India : a study of bank customers' perceptive
Ali, Liaqat
;
Kaur, Simran Jit
- In:
Journal for global business advancement : JGBA
15
(
2022
)
4
,
pp. 447-468
Persistent link: https://www.econbiz.de/10014309015
Saved in:
3
The antecedents of rural customers' satisfaction and loyalty regarding mobile
banking
services
during the COVID-19 pandemic in India
Verma, Saurabh
;
Gupta, Mamta
;
Biswas, Anandita
- In:
International journal of business forecasting and …
9
(
2024
)
2
,
pp. 197-212
Persistent link: https://www.econbiz.de/10014512030
Saved in:
4
Mobile banking service quality and continuance intention : mediating role of satisfaction : a two-stage structural equation modeling-artificial neural network approach
Pokhrel, Laxman
;
Anup K C
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 389-413
Persistent link: https://www.econbiz.de/10014525350
Saved in:
5
The moderating role of high- and low-involvement product types on customer loyalty and satisfaction in banking : an Australian perspective
Hinchcliff, Mercedez
;
Kyriazis, Elias
;
McCarthy, Grace
; …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1974-2004
Persistent link: https://www.econbiz.de/10014470763
Saved in:
6
A multidimensional and hierarchical model of
banking
services
and behavioral intentions of customers
Hossain, Md. Alamgir
;
Jahan, Nusrat
;
Kim, Minho
- In:
International journal of emerging markets
18
(
2023
)
4
,
pp. 845-867
Persistent link: https://www.econbiz.de/10014333582
Saved in:
7
A mediation analysis of perceived service quality, customer satisfaction and customer engagement in the banking sector
Ananda S
;
Kumar, Raghavendra Prasanna
;
Dharmendra Singh
- In:
Journal of financial services marketing
28
(
2023
)
3
,
pp. 570-584
Persistent link: https://www.econbiz.de/10014336240
Saved in:
8
Comparing service quality of internet
banking
services
in rural and urban areas of Punjab
Amandeep Singh
;
Sharma, Jyotsna
- In:
International journal of business and globalisation : IJBG
35
(
2023
)
1/2
,
pp. 203-218
Persistent link: https://www.econbiz.de/10014388744
Saved in:
9
Assessment of bank services excellence in Iraq : a comprehensive investigation employing the SERVQUAL model
Jarad, Al Laheebi Ghayth Ali
;
Molnár, László
- In:
Theory, methodology, practice
19
(
2023
)
1
,
pp. 3-14
Persistent link: https://www.econbiz.de/10014390236
Saved in:
10
Banking service quality literature : a bibliometric review and future research agenda
Patel, Ritesh Jayantibhai
;
Siddiqui, Aaliyah
- In:
Qualitative research in financial markets
15
(
2023
)
5
,
pp. 732-756
Persistent link: https://www.econbiz.de/10014431887
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