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~institution:"Harvard Graduate School of Business Administration"
~type:"book"
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Search: subject:"Kundenorientierung"
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Beziehungsmarketing
6
Relationship marketing
6
Customer satisfaction
2
Customer service
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2
Kundenorientierung
2
Kundenservice
2
Kundenzufriedenheit
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Collection of articles of several authors
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Barwise, Patrick
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Jaworski, Bernard J.
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Joachimsthaler, Erich
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Joachimsthaler, Erich A.
1
MacMillan, Ian C.
1
McGrath, Rita Gunther
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Harvard Graduate School of Business Administration
Springer Fachmedien Wiesbaden
103
IGI Global
17
Verlag Dr. Kovač
12
Haufe-Lexware GmbH & Co. KG
11
American Marketing Association
10
National Bureau of Economic Research
10
Books on Demand GmbH <Norderstedt>
8
Fördergesellschaft Marketing an der Universität Augsburg
8
Gesellschaft Entwicklung, Konstruktion, Vertrieb
7
Nomos Verlagsgesellschaft
7
Springer Gabler <Firma>
7
Springer-Verlag GmbH
7
Erich-Schmidt-Verlag
6
Shaker Verlag
6
Universität St. Gallen
6
Verlag Franz Vahlen
6
W. Kohlhammer GmbH
6
Wiley-VCH
6
AMACOM
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De Gruyter Oldenbourg
5
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
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Gottfried Wilhelm Leibniz Universität Hannover
5
Information Resources Management Association
5
Logos Verlag Berlin
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
5
Thüringen / Landesregierung
5
Universität Mannheim
5
Edward Elgar Publishing
4
Eric Cuvillier <Firma>
4
Fachhochschule Reutlingen / European School of Business
4
NetLibrary, Inc
4
Technische Universität Dresden
4
Universität <Kassel> / Fachgebiet Wirtschaftsinformatik
4
Carl Hanser Verlag
3
Erasmus Research Institute of Management
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
3
Friedrich-Schiller-Universität Jena
3
Institut für Marktorientierte Unternehmensführung Mannheim
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A Harvard business review paperback
1
The results-driven manager series
1
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ECONIS (ZBW)
7
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1
The ultimate question : for opening the door to good profits and true growth
Reichheld, Frederick F.
-
2006
Persistent link: https://www.econbiz.de/10003085713
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2
MarketBusters : 40 strategic moves that drive exceptional business growth
McGrath, Rita Gunther
;
MacMillan, Ian C.
-
2005
Persistent link: https://www.econbiz.de/10002346613
Saved in:
3
Hidden in plain sight : how to find and execute your company's next big growth strategy
Joachimsthaler, Erich
;
Joachimsthaler, Erich A.
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003414575
Saved in:
4
Best face forward : why companies must improve their service interfaces with customers
Rayport, Jeffrey F.
;
Jaworski, Bernard J.
-
2007
-
[Reprint]
Persistent link: https://www.econbiz.de/10001902044
Saved in:
5
Connecting with your customers
2006
Persistent link: https://www.econbiz.de/10003292010
Saved in:
6
Simply better : winning and keeping customers by delivering what matters most
Barwise, Patrick
;
Meehan, Sean A.
-
2004
Persistent link: https://www.econbiz.de/10001830108
Saved in:
7
Harvard business review on customer relationship management
2002
Persistent link: https://www.econbiz.de/10001608651
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