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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Gabler Edition Wissenschaft"
~subject:"Omni-channel retailing"
~subject:"Relationship marketing"
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Search: subject_exact:"Qualitätsmanagement"
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Omni-channel retailing
Relationship marketing
Qualitätsmanagement
40
Quality management
37
Theorie
26
Theory
26
Dienstleistungsqualität
13
Service quality
13
Deutschland
11
Germany
11
Consumer behaviour
7
Konsumentenverhalten
7
Lieferantenmanagement
6
Supplier relationship management
6
Beziehungsmarketing
5
Business process management
5
Controlling
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Product quality
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Produktqualität
5
Prozessmanagement
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Management control
4
Strategic management
4
Strategisches Management
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Bank
3
Customer satisfaction
3
Einzelhandel
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Innovation management
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Innovationsmanagement
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Logistik
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Logistikdienstleister
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Market research
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Bäuerle, Thomas
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Chen, Tser-yieth
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Deng, Ssu
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Keller, Thomas
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Künzel, Hansjörg
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Lee, Sheng Yen
1
Solberg Søilen, Klaus
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Wu, Hsueh Ling
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Asia Pacific journal of marketing and logistics
Gabler Edition Wissenschaft
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
26
International journal of productivity and quality management : IJPQM
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
The TQM journal : the international review of organizational improvement
9
Journal of retailing and consumer services
8
Total quality management & business excellence
8
International journal of hospitality management
7
International journal of quality and service sciences
7
Europäische Hochschulschriften / 5
6
International journal of quality & reliability management
6
International journal of production research
5
International journal of services and operations management
5
Journal of business-to-business marketing
5
The service industries journal
5
Benchmarking : an international journal
4
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
4
International journal of contemporary hospitality management
4
International journal of project management : the journal of The International Project Management Association
4
Journal of business research : JBR
4
Profession : Wissenschaftsedition im Rainer Hampp Verlag
4
Quality management journal : QMJ
4
Benchmarking : an international journal ; BIJ
3
Gabler-Edition Wissenschaft
3
International journal of business excellence
3
International journal of business excellence : IJBEX
3
International journal of electronic customer relationship management : IJECRM
3
International journal of management concepts and philosophy : IJMCP
3
International journal of production economics
3
Journal of business economics : JBE
3
Journal of business economics and management
3
Journal of open innovation : technology, market, and complexity
3
Management decision : MD
3
Managing service quality : MSQ ; an international journal
3
Reihe Tagungsberichte / Thüringer Staatskanzlei
3
Basler Schriften zum Marketing
2
Berichte aus der Betriebswirtschaft
2
Cogent business & management
2
Customer Management : Vertriebs- und Servicekonzepte der Zukunft
2
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ECONIS (ZBW)
6
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1
Effect of channel integration quality on consumer responses within omni-channel retailing
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Wu, Hsueh Ling
;
Deng, Ssu
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
1
,
pp. 149-173
Persistent link: https://www.econbiz.de/10013553040
Saved in:
2
Service quality of sports centers and customer loyalty
Lee, Sheng Yen
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
4
,
pp. 870-879
Persistent link: https://www.econbiz.de/10011792218
Saved in:
3
Nonlinear antecedents of customer satisfaction and loyalty in third-party logistics services (3PL)
Tontini, Gerson
;
Solberg Søilen, Klaus
;
Zanchett, Ricardo
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
5
,
pp. 1116-1135
Persistent link: https://www.econbiz.de/10011796582
Saved in:
4
Beziehungsmanagement im Arzt-Patient-Verhältnis : der Einfluss der Qualität ärztlicher Dienstleistung auf die Patientenbindung
Keller, Thomas
-
2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001695349
Saved in:
5
Customer focus assessment : Kriterien zur Bewertung von Kundenorientierung
Bäuerle, Thomas
-
2000
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001511120
Saved in:
6
Management interner Kunden-Lieferanten-Beziehungen
Künzel, Hansjörg
-
1999
Persistent link: https://www.econbiz.de/10001370930
Saved in:
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