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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden"
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Lieferantenmanagement"
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Search: subject_exact:"Beziehungsmarketing"
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Lieferantenmanagement
Beziehungsmarketing
821
Relationship marketing
818
Consumer behaviour
563
Konsumentenverhalten
563
Customer satisfaction
330
Kundenzufriedenheit
330
Dienstleistungsqualität
217
Service quality
217
Einzelhandel
191
Retail trade
191
Brand management
137
Markenführung
137
Brand image
101
Markenimage
101
Online retailing
101
Online-Handel
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Confidence
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Social Web
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Brand
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Internet marketing
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Online-Marketing
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Viral marketing
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Virales Marketing
54
Emotion
51
Customer experience
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49
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46
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42
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41
Supplier relationship management
41
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40
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Asia Pacific journal of marketing and logistics
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of retailing and consumer services
Industrial marketing management : the international journal for industrial and high-tech firms
208
The journal of business & industrial marketing
109
Journal of business research : JBR
79
Journal of business-to-business marketing
39
Journal of the Academy of Marketing Science
24
Journal of marketing
21
Journal of strategic marketing
21
The journal of services marketing
19
SpringerLink / Bücher
18
Gabler Edition Wissenschaft
16
International journal of production economics
14
Springer eBook Collection / Business and Economics
14
The service industries journal
13
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
Journal of personal selling & sales management
11
Service business
11
Services marketing quarterly
10
International journal of procurement management
9
Marketing intelligence & planning
9
Neue betriebswirtschaftliche Forschung : Nbf
9
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of purchasing and supply management
8
Journal of service research : JSR
8
Marketing theory
8
The international journal of bank marketing : IJBM
8
The international journal of logistics management
8
European journal of marketing : EJM
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
Interaktionen im Dienstleistungsbereich
7
International journal of hospitality management
7
International journal of project management : the journal of The International Project Management Association
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Basler Schriften zum Marketing
6
Die Betriebswirtschaft : DBW
6
Handbook of relationship marketing
6
International business review : the official journal of the European International Business Academy
6
Journal of business market management : jbm
6
Journal of customer behaviour
6
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ECONIS (ZBW)
41
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1
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
2
Effect of community relationship management, relationship marketing orientation, customer engagement, and brand trust on brand loyalty : the case of a commercial bank in Thailand
Jedsada Wongsansukcharoen
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209572
Saved in:
3
Quality of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia
;
Huang, Lin
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
Saved in:
4
Customer experience in the B2B area : the impact of age-related impressions
Lecoeuvre, Laurence
;
Turner, J. Rodney
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012430624
Saved in:
5
Enhancing relationships in e-tail : role of relationship quality and duration
Dorai, Sriram
;
Balasubramanian, Nataraj
;
Sivakumaran, …
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012430723
Saved in:
6
Does managing customer accounts receivable impact customer relationships, and sales performance? : an empirical investigation
Singh, Ramendra Pratap
;
Singh, Ramendra
;
Mishra, Prashant
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012502649
Saved in:
7
Managing customer reactions to brand deletion in B2B and B2C contexts
Shah, Purvi
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012305309
Saved in:
8
Bullseye : an argument for effectively managing retail stakeholder relationships
Obeng, Efua
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 327-335
Persistent link: https://www.econbiz.de/10012025995
Saved in:
9
Relationship quality as an antecedent of customer relationship proneness : a cross-cultural study between Spain and Mexico
Olavarría-Jaraba, Ana
;
Cambra-Fierro, Jesús J.
; …
- In:
Journal of retailing and consumer services
42
(
2018
),
pp. 78-87
Persistent link: https://www.econbiz.de/10011826044
Saved in:
10
Nonlinear antecedents of customer satisfaction and loyalty in third-party logistics services (3PL)
Tontini, Gerson
;
Solberg Søilen, Klaus
;
Zanchett, Ricardo
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
5
,
pp. 1116-1135
Persistent link: https://www.econbiz.de/10011796582
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