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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"International journal of project management : the journal of The International Project Management Association"
~isPartOf:"International journal of quality & reliability management"
~subject:"Omni-channel retailing"
~subject:"Relationship marketing"
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Search: subject_exact:"Qualitätsmanagement"
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Omni-channel retailing
Relationship marketing
Quality management
427
Qualitätsmanagement
427
Dienstleistungsqualität
66
Service quality
66
Standardisierung
49
Standardization
49
Firm performance
44
Industrie
44
Manufacturing industries
44
Unternehmenserfolg
44
Product quality
40
Produktqualität
40
Lean Production
36
Lean production
36
Business process management
33
Lieferkette
33
Prozessmanagement
33
Supply chain
33
Lean Management
32
Lean management
32
Erfolgsfaktor
27
Project management
27
Projektmanagement
27
Success factor
27
Theorie
27
Theory
27
Performance measurement
25
Performance-Messung
25
Customer satisfaction
22
Implementation
22
Kundenzufriedenheit
22
Total quality management
22
Einführung
20
KMU
20
SME
20
India
19
Indien
19
USA
19
United States
19
Bibliometrics
18
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13
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13
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Asadabadi, Mehdi Rajabi
1
Ashill, Nicholas J.
1
Benson, Lim
1
Campbell-Allen, Nicola
1
Chen, Tser-yieth
1
Cudney, Elizabeth
1
Deng, Ssu
1
Govindaraju, K.
1
Grigg, Nigel P.
1
Iqbal, Zafar
1
Jackson, Eric
1
Jelodar, Mostafa Babaeian
1
Jun, Minjoon
1
Koilakuntla, Maddulety
1
Lee, Sheng Yen
1
Martin, Loosemore
1
Masoudi, Ali
1
Naumann, Earl
1
Palacios, Sergio
1
Paryani, Kioumars
1
Pattanayak, Durgesh
1
Punyatoya, Plavini
1
Qureshi, M. N.
1
Rahman, Zillur
1
Solberg Søilen, Klaus
1
Talib, Faisal
1
Tontini, Gerson
1
Wang, Dan
1
Wang, Ge
1
Wilkinson, Suzanne
1
Williams, Paul
1
Wu, Guangdong
1
Wu, Hsueh Ling
1
Xie, Jianxun
1
Yeh, Tsai-lien
1
Yiu, Tak Wing
1
Zanchett, Ricardo
1
Zhang, Ruoqing
1
Zhou, Kejia
1
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Asia Pacific journal of marketing and logistics
International journal of project management : the journal of The International Project Management Association
International journal of quality & reliability management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
26
International journal of productivity and quality management : IJPQM
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
The TQM journal : the international review of organizational improvement
9
Journal of retailing and consumer services
8
Total quality management & business excellence
8
International journal of hospitality management
7
International journal of quality and service sciences
7
Europäische Hochschulschriften / 5
6
International journal of production research
5
International journal of services and operations management
5
Journal of business-to-business marketing
5
The service industries journal
5
Benchmarking : an international journal
4
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
4
International journal of contemporary hospitality management
4
Journal of business research : JBR
4
Profession : Wissenschaftsedition im Rainer Hampp Verlag
4
Quality management journal : QMJ
4
Benchmarking : an international journal ; BIJ
3
Gabler Edition Wissenschaft
3
Gabler-Edition Wissenschaft
3
International journal of business excellence
3
International journal of business excellence : IJBEX
3
International journal of electronic customer relationship management : IJECRM
3
International journal of management concepts and philosophy : IJMCP
3
International journal of production economics
3
Journal of business economics : JBE
3
Journal of business economics and management
3
Journal of open innovation : technology, market, and complexity
3
Management decision : MD
3
Managing service quality : MSQ ; an international journal
3
Reihe Tagungsberichte / Thüringer Staatskanzlei
3
Basler Schriften zum Marketing
2
Berichte aus der Betriebswirtschaft
2
Cogent business & management
2
Customer Management : Vertriebs- und Servicekonzepte der Zukunft
2
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ECONIS (ZBW)
13
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1
M-shopping service quality dimensions and their effects on customer trust and loyalty : an empirical study
Zhang, Ruoqing
;
Jun, Minjoon
;
Palacios, Sergio
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 169-191
Persistent link: https://www.econbiz.de/10013535631
Saved in:
2
Effect of channel integration quality on consumer responses within omni-channel retailing
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Wu, Hsueh Ling
;
Deng, Ssu
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
1
,
pp. 149-173
Persistent link: https://www.econbiz.de/10013553040
Saved in:
3
Relationship quality in construction projects : a subcontractor perspective of principal contractor relationships
Martin, Loosemore
;
Benson, Lim
- In:
International journal of project management : the …
39
(
2021
)
6
,
pp. 633-645
Persistent link: https://www.econbiz.de/10012939540
Saved in:
4
Tensions in governing megaprojects : how different types of ties shape project relationship quality?
Wang, Ge
;
Zhou, Kejia
;
Wang, Dan
;
Wu, Guangdong
;
Xie, …
- In:
International journal of project management : the …
39
(
2021
)
7
,
pp. 799-814
Persistent link: https://www.econbiz.de/10012939580
Saved in:
5
Investigating the influence of TQM, service quality and market orientation on customer satisfaction and loyalty in the Indian banking sector
Pattanayak, Durgesh
;
Koilakuntla, Maddulety
;
Punyatoya, …
- In:
International journal of quality & reliability management
34
(
2017
)
3
,
pp. 362-377
Persistent link: https://www.econbiz.de/10011694508
Saved in:
6
Service quality of sports centers and customer loyalty
Lee, Sheng Yen
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
4
,
pp. 870-879
Persistent link: https://www.econbiz.de/10011792218
Saved in:
7
Nonlinear antecedents of customer satisfaction and loyalty in third-party logistics services (3PL)
Tontini, Gerson
;
Solberg Søilen, Klaus
;
Zanchett, Ricardo
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
5
,
pp. 1116-1135
Persistent link: https://www.econbiz.de/10011796582
Saved in:
8
A conceptualisation of relationship quality in construction procurement
Jelodar, Mostafa Babaeian
;
Yiu, Tak Wing
;
Wilkinson, Suzanne
- In:
International journal of project management : the …
34
(
2016
)
6
,
pp. 997-1011
Persistent link: https://www.econbiz.de/10011529073
Saved in:
9
A Markovian-QFD approach in addressing the changing priorities of the customer needs
Asadabadi, Mehdi Rajabi
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1062-1075
Persistent link: https://www.econbiz.de/10011606104
Saved in:
10
Relationship quality and satisfaction : customer-perceived success factors for on-time projects
Williams, Paul
;
Ashill, Nicholas J.
;
Naumann, Earl
; …
- In:
International journal of project management : the …
33
(
2015
)
8
,
pp. 1836-1850
Persistent link: https://www.econbiz.de/10011410808
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