//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Asian economic journal : journal of the East Asian Economic Association"
~isPartOf:"The service industries journal"
~subject:"Innovation"
~subject:"Kundenzufriedenheit"
~subject:"Vergleich"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Nationalchina"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Innovation
Kundenzufriedenheit
Vergleich
Taiwan
165
Dienstleistungsqualität
25
Service quality
25
Beziehungsmarketing
17
Relationship marketing
17
Customer satisfaction
15
Hotel industry
15
Hotellerie
15
Theorie
13
Theory
13
Bank
12
Data envelopment analysis
12
Data-Envelopment-Analyse
12
Consumer behaviour
11
Konsumentenverhalten
11
Estimation
10
Performance measurement
10
Performance-Messung
10
Schätzung
10
South Korea
10
Südkorea
10
Japan
9
Financial services
8
Finanzdienstleistung
8
Profitability
8
Rentabilität
8
Auslandsinvestition
7
Foreign investment
7
Hong Kong
7
Hongkong
7
Industrie
7
Manufacturing industries
7
AHP approach
6
AHP-Verfahren
6
E-commerce
6
Electronic Commerce
6
Firm performance
6
Fuzzy sets
6
Fuzzy-Set-Theorie
6
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
20
Type of publication (narrower categories)
All
Article in journal
20
Aufsatz in Zeitschrift
20
Case study
1
Fallstudie
1
Language
All
English
20
Author
All
Chang, Hsiu-hui
1
Chang, Hung-fan
1
Chen, Chien-jen
1
Chen, Jong-rong
1
Chen, Shun-hsing
1
Chiang, Yi-fang
1
Chih, Wen-hai
1
Fang, Wenchang
1
Hsu, Li-chun
1
Hsu, Maxwell K.
1
Hsu, Wei
1
Hsu, Wen-hsin
1
Huang, Li-shia
1
James, William E.
1
Ko, Hsien-tang
1
Kuo, Chun-min
1
Lee, Chia-chi
1
Liang, Chiung-Ju
1
Lien, Che-Hui
1
Lin, Miao-que
1
Lin, Thomas W.
1
Lin, Tyrone T.
1
Liu, Chang-yung
1
Lu, Hsi-peng
1
Luo, Chih-ming Arthur
1
Movshuk, Oleksandr
1
Pai, Fan-yun
1
Selvanathan, Eliyathamby Antony
1
Selvanathan, Saroja
1
Shang, Jing-Zhi
1
Su, Chi-hung
1
Tsai, Wen-hsien
1
Tu, Chiayu
1
Wang, Edward Shih-tse
1
Wang, Kai-yu
1
Wang, Stephen W.
1
Wang, Wen-Hung
1
Wu, Cedric Hsi-jui
1
Wu, Hsiu-lan
1
Yang, Chih-hai
1
more ...
less ...
Published in...
All
Asian economic journal : journal of the East Asian Economic Association
The service industries journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
31
Technological forecasting & social change : an international journal
20
Journal of air transport management
11
Journal of hospitality marketing & management
11
International journal of hospitality management
10
Tourism management : research, policies, practice
10
International journal of technology management : IJTM
9
Journal of business ethics : JOBE
9
Industrial marketing management : the international journal for industrial and high-tech firms
7
International journal of services technology and management
7
Managing service quality : MSQ ; an international journal
7
The journal of services marketing
7
Asia Pacific journal of marketing and logistics
6
Journal of retailing and consumer services
6
Technovation : the international journal of technological innovation, entrepreneurship and technology management
6
Innovation: organization & management : IOM
5
Management decision : MD
5
Review of Pacific Basin financial markets and policies
5
Service business
5
SpringerLink / Bücher
5
Technology analysis & strategic management
5
The journal of business & industrial marketing
5
International journal of contemporary hospitality management
4
Journal of global information management : an official publication of the Information Resources Management Association
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of travel and tourism marketing
4
Management research review
4
Research policy : policy, management and economic studies of science, technology and innovation
4
The international journal of human resource management
4
Total quality management & business excellence
4
International business and economics research journal
3
International journal of business excellence : IJBEX
3
International journal of management & enterprise development : IJMED
3
International journal of productivity and quality management : IJPQM
3
International journal of services and operations management
3
International journal of services and standards
3
Journal of Asia Pacific business
3
Journal of industrial engineering and management : JIEM
3
more ...
less ...
Source
All
ECONIS (ZBW)
20
Showing
1
-
10
of
20
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Self-service technology adoption by air passengers : a case study of fast air travel services in Taiwan
Lien, Che-Hui
;
Hsu, Maxwell K.
;
Shang, Jing-Zhi
;
Wang, …
- In:
The service industries journal
41
(
2021
)
9/10
,
pp. 671-695
Persistent link: https://www.econbiz.de/10012586856
Saved in:
2
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Saved in:
3
The effects of shopping value on retail outcomes : a comparison between department stores and hypermarkets
Chang, Hsiu-hui
;
Fang, Wenchang
- In:
The service industries journal
32
(
2012
)
14
,
pp. 2249-2263
Persistent link: https://www.econbiz.de/10009620190
Saved in:
4
Comparative analysis of experience-oriented customer needs based on the Kano model : an empirical study
Ko, Hsien-tang
;
Lu, Hsi-peng
;
Yu, Hueiju
- In:
The service industries journal
32
(
2012
)
12
,
pp. 1973-1990
Persistent link: https://www.econbiz.de/10009582146
Saved in:
5
"Balanced scorecard" as an operation-level strategic planning tool for service innovation
Luo, Chih-ming Arthur
;
Chang, Hung-fan
;
Su, Chi-hung
- In:
The service industries journal
32
(
2012
)
12
,
pp. 1937-1956
Persistent link: https://www.econbiz.de/10009582155
Saved in:
6
New financial service development for banks in Taiwan based on customer needs and expectations
Tsai, Wen-hsien
;
Hsu, Wei
;
Lin, Thomas W.
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 215-236
Persistent link: https://www.econbiz.de/10008904656
Saved in:
7
A re-examination of the antecedents and impact of customer participation in service
Wu, Cedric Hsi-jui
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 863-876
Persistent link: https://www.econbiz.de/10009127886
Saved in:
8
The determinant of customer profitability on the financial institution
Lee, Chia-chi
;
Lin, Tyrone T.
;
Chen, Chien-jen
- In:
The service industries journal
30
(
2010
)
13/14
,
pp. 2311-2328
Persistent link: https://www.econbiz.de/10008809586
Saved in:
9
Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-chow
;
Yang, King-jang
;
Yeh, Tsu-ming
;
Pai, …
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 143-154
Persistent link: https://www.econbiz.de/10003849578
Saved in:
10
Establishment of a performance-evaluation model for service quality in the banking industry
Chen, Shun-hsing
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 235-247
Persistent link: https://www.econbiz.de/10003849590
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->