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~isPartOf:"Australasian marketing journal"
~isPartOf:"International journal of services and operations management"
~subject:"Relationship marketing"
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Relationship marketing
Structural equation model
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structural equation modelling
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Customer satisfaction
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Partial least squares
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service quality
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Plewa, Carolin
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Australasian marketing journal
International journal of services and operations management
Journal of retailing and consumer services
10
Journal of strategic marketing
10
International journal of hospitality management
9
Journal of business research : JBR
8
The service industries journal
7
Journal of travel and tourism marketing
6
The journal of services marketing
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Asia Pacific journal of marketing and logistics
5
International journal of business information systems : IJBIS
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of electronic customer relationship management : IJECRM
4
International journal of electronic marketing and retailing : IJEMR
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International journal of internet marketing and advertising : IJIMA
4
Journal of business-to-business marketing
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Research journal of business management
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Tourism management : research, policies, practice
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European business review
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of business excellence : IJBEX
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International journal of e-business research : an official publication of the Information Resources Management Association
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Journal of electronic commerce research : JECR
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Journal of marketing management : MM
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The journal of business & industrial marketing
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The journal of product & brand management
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Cogent business & management
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Economic research
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European journal of marketing : EJM
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Expert journal of marketing
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Food policy : economics planning and politics of food and agriculture
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Global business review
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International journal of business and emerging markets : IJBEM
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International journal of business excellence
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International journal of enterprise information systems : an official publication of the Information Resources Management Association
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International journal of productivity and quality management : IJPQM
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ECONIS (ZBW)
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1
An empirical study on apparel retail service quality and its impact on customer loyalty in specialty store
Prakash, N.
;
Somasundaram, R.
;
Krishnamoorthy, V.
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 505-519
Persistent link: https://www.econbiz.de/10011927285
Saved in:
2
Electronic word-of-mouth in the mobile service sector : the role of service quality and customer emotional response
Alsaggaf, Mohammed
;
Lü, Kevin
;
Li, Xiaoying
- In:
International journal of services and operations management
34
(
2019
)
1
,
pp. 81-110
Persistent link: https://www.econbiz.de/10012145258
Saved in:
3
What do customers get and give in return for loyalty program membership?
So, Jing Theng
;
Danaher, Tracey
;
Gupta, Samir
- In:
Australasian marketing journal
23
(
2015
)
3
,
pp. 196-206
Persistent link: https://www.econbiz.de/10011383305
Saved in:
4
Exploring organizational culture difference in relationship dyads
Plewa, Carolin
- In:
Australasian marketing journal
17
(
2009
)
1
,
pp. 46-57
Persistent link: https://www.econbiz.de/10003886476
Saved in:
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