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~isPartOf:"Benchmarking : an international journal ; BIJ"
~isPartOf:"Journal of service management"
~subject:"Industrie"
~subject:"Service quality"
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Industrie
Service quality
Bundling strategy
28
Leistungsbündel
28
Manufacturing industries
8
Dienstleistungssektor
7
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7
Lieferantenmanagement
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QUIS <11, 2009, Wolfsburg>
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Benchmarking : an international journal ; BIJ
Journal of service management
Industrial marketing management : the international journal for industrial and high-tech firms
27
International journal of production economics
14
Journal of business research : JBR
11
SpringerLink / Bücher
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The journal of business & industrial marketing
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
International journal of production research
9
Technovation : the international journal of technological innovation, entrepreneurship and technology management
6
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
5
Regional studies : official journal of the Regional Studies Association
5
Research technology management : RTM
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Produktivität von Customization Services : Messung, Bewertung und Steuerung am Beispiel industrieller Dienstleistungen
4
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Technological forecasting & social change : an international journal
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ECONIS (ZBW)
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1
Competing in business-to-business sectors through pay-per-use services
Gebauer, Heiko
;
Haldimann, Marella
;
Saul, Caroline Jennings
- In:
Journal of service management
28
(
2017
)
5
,
pp. 914-935
Persistent link: https://www.econbiz.de/10011801831
Saved in:
2
Service productisation : systematising and defining an offering
Harkonen, Janne
;
Tolonen, Arto
;
Haapasalo, Harri
- In:
Journal of service management
28
(
2017
)
5
,
pp. 936-971
Persistent link: https://www.econbiz.de/10011801843
Saved in:
3
Resource configurations for services success in manufacturing companies
Raddats, Chris
;
Burton, Jamie
;
Ashman, Rachel
- In:
Journal of service management
26
(
2015
)
1
,
pp. 97-116
Persistent link: https://www.econbiz.de/10010504627
Saved in:
4
Service productivity in different industries : an empirical investigation
Klingner, Stephan
;
Pravemann, Stephanie
;
Becker, Michael
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
2
,
pp. 238-253
Persistent link: https://www.econbiz.de/10011279603
Saved in:
5
Guest editorial: Industrial services : the solution provider’s stairway to heaven or highway to hell?
Mohtamäki, Marko
;
Helo, Petri
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
2
,
pp. 170-185
Persistent link: https://www.econbiz.de/10011279610
Saved in:
6
Benchmarking and best practices in industrial service business
Kohtamäki, Marko
(
contributor
);
Helo, Petri
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10010489334
Saved in:
7
The risks of providing services : differential risk effects of the service-development strategies of customisation, bundling, and range
Nordin, Fredrik
;
Kindström, Daniel
;
Kowalkowski, Christian
- In:
Journal of service management
22
(
2011
)
3
,
pp. 390-408
Persistent link: https://www.econbiz.de/10009239535
Saved in:
8
The relevance of service in European manufacturing industries
Lay, Gunter
;
Copani, Giacomo
;
Jäger, Angela
;
Biege, Sabine
- In:
Journal of service management
21
(
2010
)
5
,
pp. 715-726
Persistent link: https://www.econbiz.de/10008749698
Saved in:
9
Service infusion in manufacturing industries
Gustafsson, Anders
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008749749
Saved in:
10
QUIS 11 : moving forward with service quality
Stauss, Bernd
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008656281
Saved in:
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