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~isPartOf:"CFAC-Schriften zur Luftfahrt"
~isPartOf:"Journal of air transport management"
~subject:"Service quality"
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Search: subject_exact:"Passagierluftfahrt"
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Service quality
Air passenger transport
204
Passagierluftverkehr
204
Air transport
91
Luftverkehr
91
Airline
68
Fluggesellschaft
68
Airport
41
Flughafen
41
Dienstleistungsqualität
38
Consumer behaviour
35
Konsumentenverhalten
35
Low-cost strategy
26
Niedrigpreisstrategie
26
Holiday behaviour
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Urlaubsverhalten
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Customer satisfaction
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Kundenzufriedenheit
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Air travel
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Beziehungsmarketing
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Discrete choice
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Preismanagement
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Pricing strategy
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37
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English
38
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Chen, Ching-fu
3
Bezerra, George C. L.
2
Chang, Yu-chun
2
Gomes, Carlos Francisco
2
Aboagye, Michael Osei
1
Antwi, Collins Opoku
1
Arora, Swapan Deep
1
Arslan, Seda
1
Basak, Ecem
1
Bell, Morag
1
Bellizzi, Maria Grazia
1
Budd, Lucy
1
Buyle, Sven
1
Calisir, Fethi
1
Calisir, Nese
1
Can, Gülin Feryal
1
Carvajal-Trujillo, Elena
1
Castillo-Manzano, José I.
1
Chang, Hsin-Li
1
Chang, Yu-Chun
1
Chang, Yu-hern
1
Chang, Yu-wei
1
Claussen, Jan
1
Constantino, Francesco
1
Costa, Joana Martinho
1
Daum, Sebastian
1
Dell'Olio, Luigi
1
Di Gravio, Giulio
1
Douglas, Anneli
1
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1
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1
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1
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1
Hazelin Ghaus
1
Hsiao, Man-Wei
1
Hsu, Chia-Jui
1
Hu, Kai-Chieh
1
Ihnatushchenko, Nataliia
1
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1
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CFAC-Schriften zur Luftfahrt
Journal of air transport management
Tourism management : research, policies, practice
8
Transportation research / E : an international journal
5
International journal of business and economics
3
Journal of travel and tourism marketing
3
Europäische Hochschulschriften / 5
2
International journal of quality and service sciences
2
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
The TQM journal : the international review of organizational improvement
2
The service industries journal
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Academic journal of economic studies
1
Aviation systems : management of the integrated aviation value chain
1
Business issues, competition and entrepreneurship
1
Corporate Governance, Sustainability, and Information Systems in the Aviation Sector, Volume I
1
Discussion paper / Tinbergen Institute
1
Economics of transportation : the official journal of the International Transportation Economics Association
1
Eurasian business review
1
Expert journal of business and management
1
Gabler-Edition Wissenschaft / Marketing und Innovationsmanagement
1
International journal of hospitality management
1
International journal of innovation management
1
International journal of management and economics
1
International journal of productivity and quality management : IJPQM
1
Istanbul business research
1
Journal of Asia Business Studies
1
Journal of consumer behaviour : an international research review
1
Journal of economic development
1
Journal of economic studies
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of industrial engineering and management : JIEM
1
Journal of strategic marketing
1
Journal of transport economics & policy : JTEP
1
Journal of transport economics and policy
1
LISS 2012 ; Vol. 1
1
Networks and spatial economics : a journal of infrastructure modeling and computation
1
Proceedings of the 5th International Conference on Economic Management and Green Development
1
Quality management journal : QMJ
1
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ECONIS (ZBW)
38
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1
Airline brand awareness and perceived quality effect on the attitudes towards frequent-flyer programs and airline brand choice : moderating effect of frequent-flyer programs
Koech, Alex Kipkorir
;
Buyle, Sven
;
Macário, Rosário
- In:
Journal of air transport management
107
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014322921
Saved in:
2
The impact of the COVID-19 pandemic on airlines’ passenger satisfaction
Pereira, Francisco
;
Costa, Joana Martinho
;
Raimundo, …
- In:
Journal of air transport management
112
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014458974
Saved in:
3
Detecting passengers' heterogeneity on airlines’ services using SP data
Bellizzi, Maria Grazia
;
Dell'Olio, Luigi
;
Eboli, Laura
; …
- In:
Journal of air transport management
96
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10013041115
Saved in:
4
Predicting airline passengers' loyalty using artificial neural network theory
Singh, Balgopal
- In:
Journal of air transport management
94
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012591801
Saved in:
5
Evaluation of passenger satisfaction with service quality : a consecutive method applied to the airline industry
Tahanisaz, Sahar
;
Shokuhyar, Sajjad
- In:
Journal of air transport management
83
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012170253
Saved in:
6
Antecedents and consequences of passenger satisfaction with the airport
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
83
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012170254
Saved in:
7
The impact of airline service quality on passengers’ behavioral intentions using passenger satisfaction as a mediator
Shah, Faisal Tehseen
;
Syed, Zaineb
;
Imam, Abeer
;
Raza, Aiman
- In:
Journal of air transport management
85
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012253168
Saved in:
8
Effect of airline choice and temporality on flight delays
Arora, Swapan Deep
;
Mathur, Sameer
- In:
Journal of air transport management
86
(
2020
),
pp. 1-19
Persistent link: https://www.econbiz.de/10012253176
Saved in:
9
Low cost carriers in Southeast Asia : how does ticket price change the way passengers make their airline selection?
Truong Dothang
;
Pan, Jing Yu
;
Thapanat Buaphiban
- In:
Journal of air transport management
86
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012253198
Saved in:
10
Does the nature of airport terminal service activities matter? : processing and non-processing service quality, passenger affective image and satisfaction
Antwi, Collins Opoku
;
Fan, Chong-jun
;
Ihnatushchenko, …
- In:
Journal of air transport management
89
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012383788
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