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~isPartOf:"Die Betriebswirtschaft : DBW"
~isPartOf:"The international journal of bank marketing : IJBM"
~isPartOf:"The service industries journal"
~subject:"Lieferantenmanagement"
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Search: subject:"Beziehungsmarketing"
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Lieferantenmanagement
Beziehungsmarketing
302
Relationship marketing
302
Consumer behaviour
111
Konsumentenverhalten
111
Dienstleistungsqualität
103
Service quality
103
Customer satisfaction
99
Kundenzufriedenheit
99
Bank
50
Confidence
28
Vertrauen
28
Supplier relationship management
27
Personal banking
23
Privatkundengeschäft
23
Brand management
20
Customer integration
20
Kundenintegration
20
Markenführung
20
Customer value
19
Kundenwert
19
Taiwan
19
Beschwerdemanagement
17
Complaint management
17
Customer service
17
Kundenservice
17
Betriebliche Wertschöpfung
16
Financial services
16
Finanzdienstleistung
16
Theorie
16
Theory
16
Value creation
16
Brand image
15
Markenimage
15
customer loyalty
15
E-commerce
14
Electronic Commerce
14
Emotion
14
Customer loyalty
13
Dienstleistungssektor
13
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Article
27
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27
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English
21
German
6
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Ahlert, Martin
1
Blut, Markus
1
Brannan, Ross
1
Brock, Christian
1
Brun, Isabelle
1
Büttgen, Marion
1
Chen, I-heng
1
Chen, Wun-hwa
1
Chiang, Ai-hsuan
1
Chih, Wen-hai
1
Dahlstrom, Robert
1
Di, Eh
1
Dichtl, Erwin
1
Duschek, Stephan
1
Esterik-Plasmeijer, Pauline W. J. van
1
Evanschitzky, Heiner
1
Fischer, Alban Dominique
1
Gil Saura, Irene
1
Heinonen, Kristina
1
Homburg, Christian
1
Houjeir, Roudaina
1
Hsu, Li-chun
1
Hsu, Maxwell K.
1
Huang, Chien-jung
1
Huang, Leo
1
Kang, Ju Young
1
Kang, Mincheol
1
Kenning, Peter
1
Kiedaisch, Ingo
1
Kimasheva, Maria
1
Krogh, Georg von
1
Lee, Myungho
1
Lin, Chia-min
1
Line, Ricard
1
Mishra, Vishal
1
Nygaard, Arne
1
Nätti, Satu
1
Ojasalo, Jukka
1
Paul, Rik
1
Ponnam, Abhilash
1
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Die Betriebswirtschaft : DBW
The international journal of bank marketing : IJBM
The service industries journal
Industrial marketing management : the international journal for industrial and high-tech firms
208
The journal of business & industrial marketing
109
Journal of business research : JBR
79
Journal of business-to-business marketing
39
Journal of the Academy of Marketing Science
24
Journal of marketing
21
Journal of strategic marketing
21
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
20
The journal of services marketing
19
SpringerLink / Bücher
18
Gabler Edition Wissenschaft
16
International journal of production economics
14
Journal of retailing and consumer services
14
Springer eBook Collection / Business and Economics
14
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
Journal of personal selling & sales management
11
Service business
11
Services marketing quarterly
10
International journal of procurement management
9
Marketing intelligence & planning
9
Neue betriebswirtschaftliche Forschung : Nbf
9
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of purchasing and supply management
8
Journal of service research : JSR
8
Marketing theory
8
The international journal of logistics management
8
European journal of marketing : EJM
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
Interaktionen im Dienstleistungsbereich
7
International journal of hospitality management
7
International journal of project management : the journal of The International Project Management Association
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Basler Schriften zum Marketing
6
Handbook of relationship marketing
6
International business review : the official journal of the European International Business Academy
6
Journal of business market management : jbm
6
Journal of customer behaviour
6
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ECONIS (ZBW)
27
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27
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1
Cultural influences on B2B service quality-satisfaction-loyalty
Lee, Myungho
;
Kang, Mincheol
;
Kang, Ju Young
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 229-249
Persistent link: https://www.econbiz.de/10012203278
Saved in:
2
Key account relationship management : the moderating effects of relationship duration and transaction volume
Yeh, Jian He
;
Wang, Stephen W.
;
Hsu, Maxwell K.
; …
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 379-401
Persistent link: https://www.econbiz.de/10011880814
Saved in:
3
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
4
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
5
The influence of culture on trust in B2B banking relationships
Houjeir, Roudaina
;
Brannan, Ross
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 495-515
Persistent link: https://www.econbiz.de/10011731545
Saved in:
6
Business-to-business professional service relationships under multiple logics
Skjølsvik, Tale
- In:
The service industries journal
36
(
2016
)
5/6
,
pp. 163-182
Persistent link: https://www.econbiz.de/10011583892
Saved in:
7
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
8
Corporate social responsibility and service innovation on customer loyalty : an empirical investigation in wealth management services
Yeh, Ying-Pin
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 823-839
Persistent link: https://www.econbiz.de/10011456319
Saved in:
9
Customer personality and relationship satisfaction : empirical evidence from Indian banking sector
Mishra, Vishal
;
Vaithianathan, Sridhar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 122-142
Persistent link: https://www.econbiz.de/10011326063
Saved in:
10
What motivates professional service firm employees to narture client dialogues?
Fischer, Alban Dominique
;
Sieg, Jan Henrik
;
Wallin, …
- In:
The service industries journal
34
(
2014
)
5
,
pp. 399-421
Persistent link: https://www.econbiz.de/10010379366
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